One of the best all round systems in social care for recording and evidencing what you do and how you do it. The analytics provide you with everything you need for key performance indicators and CQC... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Since using Birdie everything has worked very well. It is easy to use and there is always support if you need it. Families are always saying how helpful the daily logs are and it makes them feel happ... Ver más
La empresa ha respondido
We have been using Birdie for nearly 2 years now and it has improved our efficiency and made care planning/monitoring a lot more effective as well as reducing man hours for finances including payroll... Ver más
La empresa ha respondido
List of clients at my finger tips, care plans, tasks and call logs to keep you informed and updated. Concerns are easily raised without having to speak to anybody. Would be super helpful if birdie... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Birdie
Escrito por la empresa
Birdie is the smart homecare technology partner.
We help homecare agencies work smarter – not just harder – by connecting every part of the business in one place. From care management and rostering to finance, auditing, and workforce planning, Birdie brings everything together on one intelligent platform.
Every minute matters in homecare. That’s why Birdie gives you the tools to act fast, prove quality, and plan with confidence. It automates time-consuming admin and surfaces the insights you need to deliver high-quality care, while supporting your bottom line.
Over 1,000 providers trust Birdie to power more than 60 million visits a year. Because when you have technology that works by your side, you can care more and worry less.
Información de contacto
4 Fulwood Place, WC1V 6HG, London, Reino Unido
- info@birdie.care
- birdie.care
4,5
Excelente
396 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
All the the care plans and call times…
All the the care plans and call times for clients are easy to understand
21 de agosto de 2024
Opinión espontánea
Respuesta de Birdie
Hi Getrude,
Thanks for the great feedback! We're really pleased to hear about the ease-of-use with care plans and call times.
Frances from Birdie
The apps is really easy to access
20 de agosto de 2024
Opinión espontánea
Respuesta de Birdie
Hi Oluwaseun,
Thanks for the lovely review. We're glad you're satisfied with our software! - Frances from Birdie
Efficiency
2 de agosto de 2024
Opinión espontánea
Respuesta de Birdie
Hi Dare,
Thanks for the 5* review! We're really pleased to hear you find Birdie efficient!
Frances from Birdie
Respuesta de Birdie
Hi Cristina,
Thanks for the positive review - we're really pleased you're enjoying the Birdie app!
Frances from Birdie
Respuesta de Birdie
Hi Hemi,
Thanks for the review! We really appreciate it.
Frances from Birdie
User friendly but on PRN there is need…
User friendly but on PRN there is need to make it possible to correct where one makes a mistake
18 de agosto de 2024
Opinión espontánea
Respuesta de Birdie
Hi Jedias,
Thank you for the feedback! We really appreciate it.
Frances from Birdie
Easy access and easy way to get help…
Easy access and easy way to get help from Administration.
You can communicate without anything to the Administration and get help immediately.
20 de agosto de 2024
Opinión espontánea
Respuesta de Birdie
Hi there,
Thank you for sharing your experience. We're delighted to hear Birdie's meeting your expectations - especially when it comes to communicating with the team!
Frances from Birdie
Easy to use and with practice good in…
Easy to use and with practice good in poor service areas.
20 de agosto de 2024
Opinión espontánea
Respuesta de Birdie
Hi Barbara,
Thank for you the great review - we're really grateful for your kind words.
Frances from Birdie
Birdie is a very interactive and user…
Birdie is a very interactive and user friendly app. It makes work alot easier and essentially comprehensive in details.
20 de agosto de 2024
Opinión espontánea
Respuesta de Birdie
Hi Folami,
We're delighted by your feedback. Thanks for letting us know we're on the right track in making care delivery easier and safer for all involved in the care circle.
Frances from Birdie
Respuesta de Birdie
Hi Oyet,
Your positive words mean a lot to us. Thank you for taking the time to leave us a review!
Frances from Birdie
Great app and easy to use
19 de agosto de 2024
Opinión espontánea
Respuesta de Birdie
Hi Alison,
Thank you for your kind review. We're so pleased to hear you're satisfied with the Birdie app!
Frances from Birdie
Easy to use from start to finish
List of clients at my finger tips, care plans, tasks and call logs to keep you informed and updated. Concerns are easily raised without having to speak to anybody.
Would be super helpful if birdie was able to log total miles from first to last client so we don't have that extra work at the end of a week/month
Would be helpful if we could tag 'discontinued/no longer needed' tasks for deletion
19 de agosto de 2024
Opinión espontánea
Respuesta de Birdie
Hi Anna,
Thank you for the great review! It’s great to hear your thoughts on how we could improve the product - I’ve fed this back to the product team! If you have any other suggestions you can head to the Birdie website > product > product roadmap and log any recommendations there and they’ll go directly to the team. Thanks again for this helpful and positive review, we really appreciate it!
Best wishes,
Frances from Birdie
Easy to use and good for reporting any…
Easy to use and good for reporting any changes with clients promptly
19 de agosto de 2024
Opinión espontánea
Respuesta de Birdie
Hi Sally,
Your support is invaluable to us. Thanks for your wonderful feedback! - Frances from Birdie
Easy to use and straight forward
Easy to use and straight forward
19 de agosto de 2024
Opinión espontánea
Respuesta de Birdie
Hi Gladys,
We're so pleased you're happy with Birdie. Thanks for the positive review! - Frances from Birdie
Respuesta de Birdie
Hi Christina,
We're so pleased you find Birdie easy to use! Thank you for the kind review.
Frances from Birdie
Respuesta de Birdie
Hi Tayyaba,
Thank you for the great review! We're so pleased to hear you like the Birdie app.
Frances from Birdie
Tracking App
Easy to track how carers are complying with requirements.
5 de junio de 2024
Opinión espontánea
Respuesta de Birdie
Hi Blessing,
Thank you for the great review - it's really appreciated. We're glad to hear Birdie is helping you with tracking and compliance!
Frances from Birdie
Easy to ùse
Easy to ùse, everything I need to report is on the app
19 de agosto de 2024
Opinión espontánea
Respuesta de Birdie
Hi Sheena,
Thank you for the review - it's really appreciated!
Frances from Birdie
A Very Useful App
Birdie is a helpful app and enables me to record most facets of my client's day concisely.
I do feel that, in places, it lacks flexibility. If one adds something in error ( e.g.PRN medication or drink volume )one cannot go back and edit it.
One can also not edit or add to comments under "mood" or "mental health"
Under " Incontinence" one cannot note that a pad was wet AND soiled. One has to add 2 separate entries, which appears 2 indicate that 2 pads have been changed.
Adding photos is not always possible at the time one notices something that should be highlighted. It is not possible to take a photo and add it later when updating Birdie
19 de agosto de 2024
Opinión espontánea
Respuesta de Birdie
Hi Caren,
Thank you for the positive and thoughtful review!
I’m sorry to hear that you've found some aspects of the app to be inflexible. For tasks like PRN medication, drink volume, or mood, there is an option to discard and re-add these entries if something is entered incorrectly. If you'd like guidance on how to do this, please feel free to check out our Birdie Help Centre, or reach out to the support team directly—they’d be more than happy to help!
As for uploading photos, we understand this can be challenging. For privacy and data security reasons, we currently do not allow photos to be added later, but we appreciate your understanding on this.
Regarding the incontinence notes, thank you for bringing this to our attention. I’ve shared your feedback with the relevant team so we can look into how we might improve this in the future.
Your feedback is incredibly valuable to us, and we truly appreciate you taking the time to share it. I hope these suggestions help, and please don’t hesitate to reach out if you have any more thoughts or questions!
Warmest wishes,
Frances from Birdie
It gives options on note taking
It gives options on note taking.
It calculates time accurately.
Sometimes birdie takes too much time when you want to log in.
18 de agosto de 2024
Opinión espontánea
Respuesta de Birdie
Hi Rosemary,
Thank you for the positive feedback!
We’re sorry to hear about the delays - we often update the platform so we recommend always having the latest version of the app installed on your phone, this will help speed it up for you! We hope that helps!
Thanks again,
Frances from Birdie
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.