Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I tried Let Me Be Protein and the results were amazing! My client hair became smooth, shiny, and frizz-free from the first use. The application was easy and there was no strong smell, which I rea... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Мне посоветовала подруга , у меня волосы нарощенные и мне подходит уход кератиновый без запутывание волос , а так же я блондинка и не хотелось что б цвет был жёлтый , мне подходит и цвет насыщенный п... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Don't buy this product. Unfortunately, the product I received has serious issues that make it unsafe to use: The jar arrived already open with no protective seal. The product looks par... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Embalagem veio violada e sem nenhum tipo de lacre. Decepcionante pois não há garantia que recebi o produto correto. Não recomendo. [Edit] entrei em contato com o suporte, me disseram que o lacre fo... Ver más

La empresa ha respondido

Información sobre la empresa


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

297 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I loved the product

I loved the product. I would highly recommend!

19 de junio de 2023
Logotipo de Bkeratin

Respuesta de Bkeratin

Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, manages to follow the entire process from my purchase to the arrival at my home. the products arrived well packaged and intact. I will definitely buy from Bkeratin again.

30 de mayo de 2023
Logotipo de Bkeratin

Respuesta de Bkeratin

Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.

Valorada con 5 estrellas sobre 5

it's AMAZING :)

14 de mayo de 2023
Logotipo de Bkeratin

Respuesta de Bkeratin

Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.

Valorada con 5 estrellas sobre 5

Keratin

Long delivery…

12 de mayo de 2023
Logotipo de Bkeratin

Respuesta de Bkeratin

Hello, Svetlana! How are you?
Regarding the shipping time, it takes approximately 5 to 7 business days, as indicated on the website.
We checked here and the order was delivered on May 23rd, within the estimated time.
If you have any questions, please feel free to contact me.
Best regards,
Rafaela G.

Valorada con 5 estrellas sobre 5

Satisfied with the product

19 de mayo de 2023
Logotipo de Bkeratin

Respuesta de Bkeratin

Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.

Valorada con 5 estrellas sobre 5

Very good product

Very good product. Very good customer service.

15 de mayo de 2023
Logotipo de Bkeratin

Respuesta de Bkeratin

Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.

Valorada con 5 estrellas sobre 5

Ótimo trabalho ,otimos produtos

Super feliz com minhas compra a 1 ano compro Bkeratin.amo o trabalho de vocês

6 de mayo de 2023
Logotipo de Bkeratin

Respuesta de Bkeratin

Prezado (a) cliente,
Estamos muito felizes que você ficou satisfeito(a)! Sua satisfação é nosso principal objetivo!
Obrigado pela preferência por nossa empresa ❤✔
Estou sempre à sua disposição para responder quaisquer perguntas!
Atenciosamente,
Rafaela G.

Valorada con 5 estrellas sobre 5

Delivered before the date

5 de mayo de 2023
Logotipo de Bkeratin

Respuesta de Bkeratin

Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.

Valorada con 5 estrellas sobre 5

Fast delivery good service

12 de abril de 2023
Logotipo de Bkeratin

Respuesta de Bkeratin

Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.

Valorada con 5 estrellas sobre 5

Quick delivery

Quick delivery. Good product as used previously.

6 de abril de 2023
Logotipo de Bkeratin

Respuesta de Bkeratin

Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.

Valorada con 2 estrellas sobre 5

I contacted so many time for more…

I contacted so many time for more information about the product via WhatsApp and I sent so many messages but didn’t get any answer and look like they are ignoring me

12 de abril de 2023
Logotipo de Bkeratin

Respuesta de Bkeratin

Hi Mitra, how are you?
Sorry about this, our team is in Brazil and because of the holiday we had, some messages accumulated... At no time did we want to ignore or give this impression.
I checked and we have already given you a return via WhatsApp.
Once again, sorry for this misunderstanding and I hope we can help you.
Best Regards
Larissa B.

Valorada con 5 estrellas sobre 5

Is very good product and makes the…

Is very good product and makes the hair soft and nice

3 de abril de 2023
Logotipo de Bkeratin

Respuesta de Bkeratin

Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.

Valorada con 3 estrellas sobre 5

I been waiting 3 weeks for delivery but…

I been waiting 3 weeks for delivery but I'm so glad this product finally arived I will buy again but I will definitely order x 2 before is finished!
Product is perfect 👍💫

26 de abril de 2023
Logotipo de Bkeratin

Respuesta de Bkeratin

Hello Anna! How are you?
You ordered on April 6th and we shipped on April 11th, shipping takes approximately 5-7 business days. It says on the tracking that the first delivery attempt by the carrier was on April 18th, but you were not located. They made three unsuccessful delivery attempts and your order was delivered to a UPS access point for pickup!
We apologize, but we depend on the carrier and when they can't find someone at the address, they may not deliver.
But we're glad you liked the products and we hope you have a better experience next time you buy!
Best regards,
Rafaela G.

Valorada con 5 estrellas sobre 5

Great service

I was a bit hesitant about shopping on an unfamiliar website, but gave it a try anyway. I purchased Felps Nanoplastia. Everything went smoothly. I received tracking information for my parcel (UPS) and the parcel arrived on the predicted date with no issues. There were no customs charges. I will definitely be back.

29 de marzo de 2023
Logotipo de Bkeratin

Respuesta de Bkeratin

Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.

Valorada con 5 estrellas sobre 5

I really like the product

I really like the product, and delivery was in time. Thanks

21 de marzo de 2023
Logotipo de Bkeratin

Respuesta de Bkeratin

Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.

Valorada con 5 estrellas sobre 5

Great ,love the products and get on…

Great ,love the products and get on time !

20 de marzo de 2023
Logotipo de Bkeratin

Respuesta de Bkeratin

Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.

Valorada con 5 estrellas sobre 5

Excellent 👌

I bought the nanobotox kit shampoo and mascara and they are amazing!!! I will advice you to get some gloves for the application and apply them on a ventilated area cause the smell is strong, the products are very good you will see and feel the difference after you wash your hair! 💯 Recommended! Thank you Bkerantin for sending this products to the UK.

7 de marzo de 2023
Logotipo de Bkeratin

Respuesta de Bkeratin

Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.

Valorada con 4 estrellas sobre 5

Purchase of aftershave

I purchased an aftershave that is not available in the UK so great to be able to find it with a better shipping cost than has been quoted from other suppliers.

Only bad element is that I am assuming border forces ripped it open to examine (it had border force tape all over it) and completely destroyed the packaging it is in, as it is a gift this is frustrating, hence the drop of a star.....

7 de febrero de 2023
Logotipo de Bkeratin

Respuesta de Bkeratin

Hello Donna! How are you?
First of all we are happy for your purchase in our site, our greatest satisfaction is to deliver to our customers what they want.
We are sorry to hear about Customs but unfortunately when the package leaves our company, we no longer have control over the handling of the boxes. We know how frustrating it is when the package arrives with the packaging violated, however Customs is a organization that is above any store and is authorized to open packages for inspection.
We hope to have another opportunity so you can have a better experience buying with us.
Best regards,
Rafaela G.

Valorada con 5 estrellas sobre 5

All is perfect 👍

30 de enero de 2023
Logotipo de Bkeratin

Respuesta de Bkeratin

Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.

Valorada con 5 estrellas sobre 5

It was an amazing experience

It was an amazing experience, I highly recommend BKeratin. The product arrived on time!

15 de diciembre de 2022
Logotipo de Bkeratin

Respuesta de Bkeratin

Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.

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