I tried Let Me Be Protein and the results were amazing! My client hair became smooth, shiny, and frizz-free from the first use. The application was easy and there was no strong smell, which I rea... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Мне посоветовала подруга , у меня волосы нарощенные и мне подходит уход кератиновый без запутывание волос , а так же я блондинка и не хотелось что б цвет был жёлтый , мне подходит и цвет насыщенный п... Ver más
La empresa ha respondido
Don't buy this product. Unfortunately, the product I received has serious issues that make it unsafe to use: The jar arrived already open with no protective seal. The product looks par... Ver más
La empresa ha respondido
Embalagem veio violada e sem nenhum tipo de lacre. Decepcionante pois não há garantia que recebi o produto correto. Não recomendo. [Edit] entrei em contato com o suporte, me disseram que o lacre fo... Ver más
La empresa ha respondido
3,8
Muy bueno
297 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Bkeratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
Excellent service
Excellent service, manages to follow the entire process from my purchase to the arrival at my home. the products arrived well packaged and intact. I will definitely buy from Bkeratin again.
30 de mayo de 2023
Respuesta de Bkeratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
it's AMAZING :)
14 de mayo de 2023
Respuesta de Bkeratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
Respuesta de Bkeratin
Hello, Svetlana! How are you?
Regarding the shipping time, it takes approximately 5 to 7 business days, as indicated on the website.
We checked here and the order was delivered on May 23rd, within the estimated time.
If you have any questions, please feel free to contact me.
Best regards,
Rafaela G.
Satisfied with the product
19 de mayo de 2023
Respuesta de Bkeratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
Respuesta de Bkeratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
Ótimo trabalho ,otimos produtos
Super feliz com minhas compra a 1 ano compro Bkeratin.amo o trabalho de vocês
6 de mayo de 2023
Respuesta de Bkeratin
Prezado (a) cliente,
Estamos muito felizes que você ficou satisfeito(a)! Sua satisfação é nosso principal objetivo!
Obrigado pela preferência por nossa empresa ❤✔
Estou sempre à sua disposição para responder quaisquer perguntas!
Atenciosamente,
Rafaela G.
Delivered before the date
5 de mayo de 2023
Respuesta de Bkeratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
Fast delivery good service
12 de abril de 2023
Respuesta de Bkeratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
Respuesta de Bkeratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
I contacted so many time for more…
I contacted so many time for more information about the product via WhatsApp and I sent so many messages but didn’t get any answer and look like they are ignoring me
12 de abril de 2023
Respuesta de Bkeratin
Hi Mitra, how are you?
Sorry about this, our team is in Brazil and because of the holiday we had, some messages accumulated... At no time did we want to ignore or give this impression.
I checked and we have already given you a return via WhatsApp.
Once again, sorry for this misunderstanding and I hope we can help you.
Best Regards
Larissa B.
Is very good product and makes the…
Is very good product and makes the hair soft and nice
3 de abril de 2023
Respuesta de Bkeratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
I been waiting 3 weeks for delivery but…
I been waiting 3 weeks for delivery but I'm so glad this product finally arived I will buy again but I will definitely order x 2 before is finished!
Product is perfect 👍💫
26 de abril de 2023
Respuesta de Bkeratin
Hello Anna! How are you?
You ordered on April 6th and we shipped on April 11th, shipping takes approximately 5-7 business days. It says on the tracking that the first delivery attempt by the carrier was on April 18th, but you were not located. They made three unsuccessful delivery attempts and your order was delivered to a UPS access point for pickup!
We apologize, but we depend on the carrier and when they can't find someone at the address, they may not deliver.
But we're glad you liked the products and we hope you have a better experience next time you buy!
Best regards,
Rafaela G.
Great service
I was a bit hesitant about shopping on an unfamiliar website, but gave it a try anyway. I purchased Felps Nanoplastia. Everything went smoothly. I received tracking information for my parcel (UPS) and the parcel arrived on the predicted date with no issues. There were no customs charges. I will definitely be back.
29 de marzo de 2023
Respuesta de Bkeratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
I really like the product
I really like the product, and delivery was in time. Thanks
21 de marzo de 2023
Respuesta de Bkeratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
Respuesta de Bkeratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
Excellent 👌
I bought the nanobotox kit shampoo and mascara and they are amazing!!! I will advice you to get some gloves for the application and apply them on a ventilated area cause the smell is strong, the products are very good you will see and feel the difference after you wash your hair! 💯 Recommended! Thank you Bkerantin for sending this products to the UK.
7 de marzo de 2023
Respuesta de Bkeratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
Purchase of aftershave
I purchased an aftershave that is not available in the UK so great to be able to find it with a better shipping cost than has been quoted from other suppliers.
Only bad element is that I am assuming border forces ripped it open to examine (it had border force tape all over it) and completely destroyed the packaging it is in, as it is a gift this is frustrating, hence the drop of a star.....
7 de febrero de 2023
Respuesta de Bkeratin
Hello Donna! How are you?
First of all we are happy for your purchase in our site, our greatest satisfaction is to deliver to our customers what they want.
We are sorry to hear about Customs but unfortunately when the package leaves our company, we no longer have control over the handling of the boxes. We know how frustrating it is when the package arrives with the packaging violated, however Customs is a organization that is above any store and is authorized to open packages for inspection.
We hope to have another opportunity so you can have a better experience buying with us.
Best regards,
Rafaela G.
All is perfect 👍
30 de enero de 2023
Respuesta de Bkeratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
It was an amazing experience
It was an amazing experience, I highly recommend BKeratin. The product arrived on time!
15 de diciembre de 2022
Respuesta de Bkeratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.