Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I tried Let Me Be Protein and the results were amazing! My client hair became smooth, shiny, and frizz-free from the first use. The application was easy and there was no strong smell, which I rea... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Мне посоветовала подруга , у меня волосы нарощенные и мне подходит уход кератиновый без запутывание волос , а так же я блондинка и не хотелось что б цвет был жёлтый , мне подходит и цвет насыщенный п... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Don't buy this product. Unfortunately, the product I received has serious issues that make it unsafe to use: The jar arrived already open with no protective seal. The product looks par... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Embalagem veio violada e sem nenhum tipo de lacre. Decepcionante pois não há garantia que recebi o produto correto. Não recomendo. [Edit] entrei em contato com o suporte, me disseram que o lacre fo... Ver más

La empresa ha respondido

Información sobre la empresa


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

297 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great experience

Great experience ! The product arrived as expected, it was delivered in time and gave my hair excellent results …The Bkeratin team has spectacular communication keeping me informed about the delivery etc I will definitely buy it again! Thank you very much!

31 de marzo de 2022
Logotipo de Bkeratin

Respuesta de Bkeratin

Dear customer,
Thank you for your preference for our company ❤✔😉
Thank you for the vote of confidence, your satisfaction is our main objective. 😍
I am at your disposal to answer any question!

Best regards,
Danielle.

Valorada con 5 estrellas sobre 5

Great product.

31 de marzo de 2022
Logotipo de Bkeratin

Respuesta de Bkeratin

Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!

Best regards,
Danielle.

Valorada con 4 estrellas sobre 5

Good products, no free samples

The product is amazing. I simply blow dry my hair, and I am ready to go.
The delivery by UPS was not that good; they left the products at a local shop - I never agreed to that, but that is not Bkeratin's fault - just lazy delivery staff.
I was thinking that I would get some free samples from the Bkeratin tho.
It is common practice in the UK when you buy hair products online.
I have been to Brazil and know the price of the product, so adding a few samples would have been excellent.
Good service nevertheless.

24 de marzo de 2022
Valorada con 5 estrellas sobre 5

Great products thanks

18 de marzo de 2022
Logotipo de Bkeratin

Respuesta de Bkeratin

Dear customer,
Thank you for your preference for our company ❤✔😉
Thank you for the vote of confidence, your satisfaction is our main objective. 😍
I am at your disposal to answer any question!

Best regards,
Danielle.

Valorada con 5 estrellas sobre 5

Execellent

Execellent,I am very happy with the products.

14 de marzo de 2022
Logotipo de Bkeratin

Respuesta de Bkeratin

Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!

Best regards,
Danielle.

Valorada con 5 estrellas sobre 5
Logotipo de Bkeratin

Respuesta de Bkeratin

Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!

Best regards,
Danielle.

Valorada con 5 estrellas sobre 5
Logotipo de Bkeratin

Respuesta de Bkeratin

Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!

Best regards,
Danielle.

Valorada con 5 estrellas sobre 5

It's everything I expected

It's everything I expected. It arrived quickly and was well packed. product is original and I love it

11 de febrero de 2022
Logotipo de Bkeratin

Respuesta de Bkeratin

Dear customer,
Thank you for your preference for our company ❤✔😉
Thank you for the vote of confidence, your satisfaction is our main objective. 😍
I am at your disposal to answer any question!

Best regards,
Danielle.

Valorada con 1 estrellas sobre 5

Took so much time to arrive and when it…d

Took so much time to arrive and when it came was delivered somewhere else - the company wants another 14 days to investigate a complete nightmare

10 de febrero de 2022
Logotipo de Bkeratin

Respuesta de Bkeratin

Hello, Chaitali!
As we talked, we have opened an investigation with the carrier and this is the deadline that they give us to have a resolution. It is a standard procedure of the carrier, unfortunately it doesn't depend on us.
But we have already asked them to prioritize your case and as soon as we have an answer we will let you know!
Don't worry, your purchase is assured.
Best regards,
Rafaela G.

Valorada con 5 estrellas sobre 5
Logotipo de Bkeratin

Respuesta de Bkeratin

Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!

Best regards,
Danielle.

Valorada con 5 estrellas sobre 5

Amazing product

12 de enero de 2022
Logotipo de Bkeratin

Respuesta de Bkeratin

Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!

Best regards,
Danielle.

Valorada con 5 estrellas sobre 5

Thank you

Thank you for my order

29 de diciembre de 2021
Logotipo de Bkeratin

Respuesta de Bkeratin

Dear customer,
Thank you for your preference for our company ❤✔😉
Thank you for the vote of confidence, your satisfaction is our main objective. 😍
I am at your disposal to answer any question!
Best regards,

Danielle.

Valorada con 5 estrellas sobre 5

great service

great service, amazing product 👌🏻

18 de diciembre de 2021
Logotipo de Bkeratin

Respuesta de Bkeratin

Dear customer,

We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!

Best regards,
Danielle.

Valorada con 5 estrellas sobre 5

this prodoct is very usefull for…

this prodoct is very usefull for damaged hair and after using I have a very healthy hair thanks

11 de diciembre de 2021
Logotipo de Bkeratin

Respuesta de Bkeratin

Dear customer,

We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!

Best regards,
Danielle.

Valorada con 5 estrellas sobre 5

Entrega rápida

Entrega rápida, produto de qualidade. Super recomendo.

10 de diciembre de 2021
Logotipo de Bkeratin

Respuesta de Bkeratin

Prezado(a) cliente,
Obrigado por sua preferência por nossa empresa ❤✔😉
Obrigado pelo voto de confiança, sua satisfação é nosso principal objetivo. 😍
Estou a sua disposição para responder qualquer pergunta!
Com os melhores cumprimentos,

Danielle.

Valorada con 5 estrellas sobre 5

Good quality products

Good quality products, correct delivery and very efficient. First time buying with BK Keratin and certainly going to buy again.

7 de diciembre de 2021
Logotipo de Bkeratin

Respuesta de Bkeratin

Dear customer,

We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!

Best regards,
Danielle.

Valorada con 5 estrellas sobre 5

Excellent

Excellent! Very quick deliver

4 de diciembre de 2021
Logotipo de Bkeratin

Respuesta de Bkeratin

Dear customer,
Thank you for your preference for our company ❤✔😉
Thank you for the vote of confidence, your satisfaction is our main objective. 😍
I am at your disposal to answer any question!
Best regards,

Danielle.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

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