Black + Blum Opiniones 

270
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

These Containers do not stain can be used in the freezer for storage and can be used in the oven or microwave, There great for food prep and keeping in the fridge, I like the square ones as it saves... Ver más

Valorada con 5 estrellas sobre 5

I ordered 2 insulated travel cups for use with our daily commute and family trips. Having tried many brands that failed to last, my wife and I are very pleased to have a reliable, well insulated leak... Ver más

Valorada con 5 estrellas sobre 5

So far the best bottle out there, doesn't add any funky taste to the coffee and it's truly spill proof. One small downside is that it doesn't hold the temperature that well, but it's understandable s... Ver más

Valorada con 3 estrellas sobre 5

I have ordered three replacement bottle caps. They were packed in a box with a huge amount of paper as stuffing despite the fact that they would have easily fitted in an envelope. Cork and plastic is... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de encimeras
  2. Tienda de accesorios de moda
  3. Tienda de artículos para deportes al aire libre
  4. Mayorista de accesorios deportivos

Escrito por la empresa

We are passionate about creating beautiful, original designs that are underpinned with functionality.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

270 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(270)

21 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service

The candle holders I bought were good value for money. Delivery was early but they kept me apprised of the progress and allocated a time. All in all I would certainly use them again. I hope they keep up this standard of service.

6 de diciembre de 2016
Opinión espontánea
Valorada con 4 estrellas sobre 5

My error but still pleased with purchase

I love the large carafe....I was looking for a water filter system using a glass jug/bottle. Stylish and practical. Perfect.
Sadly the same can't be said for the water bottle. It is my error that I thought this too was a glass bottle, which it is not, plus the lid is hard for me to put the retaining clip over ( I have rheumatoid arthritis) But i will persevere!

5 de diciembre de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very Happy

Good web site and ordering procedure, efficient service. Very pleased with the products: "Eau Good" and filters.

1 de diciembre de 2016
Opinión espontánea
Valorada con 2 estrellas sobre 5

Broken charcoal.

Although love the design of my drinks bottle and large glass bottle my charcoal came broken, Black + Blum did not want to replace it as they said it would work the same even if in bits! However they did replace it as they had already recieved the item and informed me this would not be replaced in future in a very rude message. The products are not cheap and I feel tiny bits of charcoal floating in the water could be drunk ! Has made me think twice about buying from them in the future!

29 de noviembre de 2016
Opinión espontánea
Logotipo de Black + Blum

Respuesta de Black + Blum

Hi Emma,

We are sorry to hear the issue you have had with your broken charcoal.

We are more than happy to replace products such as the charcoal however we want to make sure that customers confirm this with us before doing so.

Please note that it is possible that the charcoal breaks inside the vacuumed pack, even if we try our very best for it to arrive to you in one piece.

We understand that you were disappointed but we wanted you to know that the broken charcoal still performs its job perfectly well, and filters your water the same way the long stick would.

You are still able to drink from your bottle if the charcoal has unlocked itself or if it has split into pieces. There is a little curve at the top of the bottle which would help prevent the charcoal from falling out (while you are drinking).

As you pointed out, it is also possible to find that there are a few charcoal fragments in the water. Please rest assured that the water is still safe to drink – Active charcoal is actually good for you - it can be also find in tablets to helps ease digestion.

If the black pieces remain a problem, please rinse your bottle and charcoal when necessary.

We hope this helps and that you will continue to enjoy our products.

Kind regards,
black+blum

Valorada con 5 estrellas sobre 5

Great products

Great range of products, with the option to buy replacement components, should they be required.

16 de noviembre de 2016
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good quality but not that long-lasting

I bought the Lunch Pot duo and just had to return to Black + Blum to buy a new lid, as the other lid broke after a year of owning. This was a little disappointing, as I've had containers from Poundland which have lasted longer and are significantly cheaper.
The pot itself is still good, a little stained from red curry paste but not too bad. It doesn't leak, which is a good thing!

14 de noviembre de 2016
Opinión espontánea
Valorada con 3 estrellas sobre 5

Slow delivery/ poor communication

Having placed my order for delivery within 2 days of dispatch, after emailing and no reply, I had to call nearly a week later to find it hadn't yet been dispatched due to what they said was a problem at the warehouse, I was told I would then get an email that day to confirm it had been posted, I had to call again the following day as still no email to find they didn't have time to email the day before!!
Great product and well packaged but wouldn't buy from again as no organisation!!

1 de noviembre de 2016
Opinión espontánea
Logotipo de Black + Blum

Respuesta de Black + Blum

Hi Sarah,

We are really sorry for the delayed in sending your order.

We have double checked our inboxes and we don't seem to have received your email.

Unfortunately when your order was placed we just had an IT issue at the warehouse that decelerated the shipments. Please be assure that this issue has been sorted out now and it won't occur again.

Also, please note that when an order is sent out from the warehouse we only receive the tracking details on the following day and they are manually sent to your email address. That is why you have received your confirmation on the following day of your call so we sincerely apologise for the miscommunication.

Many thanks for understanding and should you have any questions please contact us at askme@black-blum.com

Kind regards,
Black+Blum

Valorada con 4 estrellas sobre 5

Charcoal Bottle

Arrived in good time. Really works for filtering the water. Really difficult to get the metal fastening on the lid over the cork, hopefully eases with time

26 de octubre de 2016
Opinión espontánea
Logotipo de Black + Blum

Respuesta de Black + Blum

Hi Kathryn,

Thank you for you review!

Since the cork is a natural material it can sometimes be bigger than usual but do not worry it will shrink with time and your bottle will be easier to close after uses.

If we can help with anything do not hesitate to email us at askme@black-blum.com.

Kind regards,
Black+Blum

Valorada con 5 estrellas sobre 5

Quality

Always quality goods & great ideas. Even better now they have changed the postal service as it's cheeper and items actually get delivered!

22 de octubre de 2016
Opinión espontánea

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