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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I’m a frequent traveler. Experienced many airlines. Blue Bird won the “worst airline ever”. Just landed in TLV from Heraklion. The flight BZ755 was operated by LK AIRLINES ( Lubo) in 737-300 manicure... Ver más

Valorada con 1 estrellas sobre 5

Extremely disappointing experience with Bluebird Airways. On the outbound flight, I waited **2.5 hours at check-in alone**, and then the departure was delayed from **14:30 to 17:00**. During... Ver más

Valorada con 1 estrellas sobre 5

I never knew a company could be this bad at doing what they do. Terrible across the board. I hope they get bankrupt get sued and for the founders to live terrible unhappy lives. They are always m... Ver más

Valorada con 1 estrellas sobre 5

Avoid at all costs , frequently late by 5 to 10 hours or more (and that now includes 3 seperate family members on 3 seperate Bluebird flights) missing baggage, no customer contact replies including a... Ver más

Información sobre la empresa

  1. Buscador de vuelos
  2. Aerolínea
  3. Agencia de viajes

Información proporcionada por diversas fuentes externas

Bluebird Airways is an airline with its head office on the property of Heraklion International Airport in Heraklion, Greece.


Información de contacto

1,1

Muy malo

TrustScore: 1 sobre 5

139 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Todas las opiniones

(139)

75 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Extremely disappointing experience with…

Extremely disappointing experience with Bluebird Airways.

On the outbound flight, I waited **2.5 hours at check-in alone**, and then the departure was delayed from **14:30 to 17:00**. During the flight, we were offered nothing except **one cup of water**. If you wanted food, you had to buy a hot meal - which, judging by the whole experience, I can only imagine was overpriced.

Then came the return flight, and somehow it happened **all over again**: another excessive delay at check-in, followed by another flight delay, this time from **18:30 to 20:00**. And on this flight, they didn't even offer us a cup of water.

Two flights, major delays both times, extremely long check-in waits, and practically zero basic service or consideration for passengers.

**Terrible experience from start to finish. I will not be flying with Bluebird Airways again.**

16 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I’m a frequent traveler

I’m a frequent traveler. Experienced many airlines. Blue Bird won the “worst airline ever”. Just landed in TLV from Heraklion. The flight BZ755 was operated by LK AIRLINES ( Lubo) in 737-300 manicured in 1990. Stinky toilets. Old plane. No water served. And for round trip they had the guts to charge about Euro 800.00 DO NOT FLY WITH BLUE BIRD AIRLINES. Disgusting company.

23 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

⭐ 1/5

⭐ 1/5

Very disappointing experience with Bluebird Airways.

Our flight BZ154 from Tel Aviv to Bergamo was delayed, with poor communication and very little information provided to passengers.

What made the experience even worse was the condition of the aircraft. It was extremely dirty and clearly not properly cleaned. The overall cleanliness was unacceptable and made the flight very uncomfortable.

Between the delay, lack of communication, poor organization, and the dirty aircraft, this was a terrible experience.

I would definitely not choose Bluebird Airways again and cannot recommend this airline.

21 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

so bad it should be illegal

I never knew a company could be this bad at doing what they do. Terrible across the board. I hope they get bankrupt get sued and for the founders to live terrible unhappy lives. They are always made consistently. Terrible customer support terrible airplane. Just terrible in every way run very poorly. It makes me wanna open an airline, knowing that you don’t have to care about doing your job at all and you can still own multimillion dollar company.

21 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Pirates of the sky

We have tried to cancel a flight and this lot tell us they won't refund us. Thieves do that, not any company with an ounce of respectability. Judging from the reviews I doubt they will be around much longer, enjoy your profits you pirates of the sky!

17 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

his wasExtremely poor service – unacceptable experience one of the worst airline…

This was one of the worst airline experiences I have ever had, mainly because of the complete lack of customer service and communication.

There were 4-5 flights being handled at the same time, while only around 5 check-in desks were operating. As a result, passengers were forced to wait approximately 3 hours just to check in.

The website and online check-in process were also extremely problematic. The information was not properly updated, and it was impossible to complete online check-in and receive a boarding pass, leaving us with no choice but to deal with the already overwhelmed airport check-in desks.

To make matters worse, we received a message saying that our flight was delayed, but the message did not clearly state when the flight would actually depart or how long the delay would be. I had to arrive at the airport without having any reliable information about the status of my flight.

And when trying to get answers, there was simply no customer service. We tried contacting Blue Bird through the Greek phone number, Israeli WhatsApp, email, and online contact forms, and received no response.

This is not just a matter of a delayed flight. Delays can happen. The unacceptable part is the complete lack of communication, poor organization at the airport, an unreliable website, and the inability to reach anyone when passengers need assistance.

I strongly recommend that Blue Bird Airways improve its customer service and communication systems. Passengers should not have to spend hours in line and then be left without any clear information about their flight.

Very disappointing experience. I would not choose this airline again.

16 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible



This has been one of the worst experiences I have ever had with an airline. The company has absolutely no respect for its customers or their time.
The flights are constantly delayed, there is no proper communication, and the customer service is simply terrible.

16 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I thought I have seen it all

I thought I have seen it all - but this level of chaos and dysfunction is an all-times low. Flight got delayed multiple times with no announcements whatsoever, other flights were boarding at the gate displaying wrong destinations and staff was just yelling back at customers trying to politely inquire what happened to their flight and who may know from which gate it may depart and when. A really stunning display of zero professionalism and mismanagement.

7 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

The worst company to flight with

The worst company to flight with. A lot of delays plus lost our luggages and after they found them they said each day it will arrive to hotel but nothing happened until Saturday then no one to talk with.. so disappointed.

13 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid at all costs

Avoid at all costs , frequently late by 5 to 10 hours or more (and that now includes 3 seperate family members on 3 seperate Bluebird flights) missing baggage, no customer contact replies including a reply to my EU261 flight delay claim. the list goes on. you would be be bettyer served with a full service airline every time. Be warned

13 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Why are not you responding to calls…

Why are not you responding to calls contact form or WhatsApp inquiries? Where is the customer service ? How are you even a real company ? Is nobody working in there ? Call me call me call me and fix this problem before I sue you

13 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

They purposefully make everything as…

They purposefully make everything as painful as possible just to sell you upgrades. No online check-in - then you stand in an artificially long line with another line where you can pay for priority. No water on board, and selling very overpriced water. Flight was delayed by more than an hour with 0 notice. And many many more. Everything is trash.

12 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not fly with Blue Bird

Do not fly with Blue Bird. At 28/7 I had a flight at 13:55 that was postpone to 15:35. When we arrived to the gate on time blue bird representative were not there, we and other passengers did not get any notification, Blue Bird did not answer by Whatsapp till today. Then the flight was postpone to 21:00. So we thought about going back home and they did not notify that the flight will be at 18:00. A lot of mess with them. Of course they alsi postponed the return flight at 10/8, in 2.5 hours, of course without notifying. Even in the gate they notified only after the planned time elapsed.

28 de julio de 2026
Opinión espontánea

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