I’m a frequent traveler. Experienced many airlines. Blue Bird won the “worst airline ever”. Just landed in TLV from Heraklion. The flight BZ755 was operated by LK AIRLINES ( Lubo) in 737-300 manicure... Ver más
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Consulta las opiniones de los clientes
Extremely disappointing experience with Bluebird Airways. On the outbound flight, I waited **2.5 hours at check-in alone**, and then the departure was delayed from **14:30 to 17:00**. During... Ver más
I never knew a company could be this bad at doing what they do. Terrible across the board. I hope they get bankrupt get sued and for the founders to live terrible unhappy lives. They are always m... Ver más
Avoid at all costs , frequently late by 5 to 10 hours or more (and that now includes 3 seperate family members on 3 seperate Bluebird flights) missing baggage, no customer contact replies including a... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Bluebird Airways is an airline with its head office on the property of Heraklion International Airport in Heraklion, Greece.
Información de contacto
Estados Unidos
- bluebirdair.com
No consta que solicite reseñas
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Just don't
The average amount of hours each flight has been delayed was 3. They don't let you know of course. I usually find it out when people are still waiting in the gate 40 minutes since it was supposed to be open but no one's there. Then they tell you that in 10 minutes everyone will be boarding. They keep telling you this every 10 minutes for 3 hours. The aircraft seat diagram doesn't match the airplane seating order so I'm paying money for regular seats instead of the fire exit ones. Worst experience ever
Longest check in time I've ever seen
Longest check in time I've ever seen. Huge queue, only two counters. Might be a world record. The price was not cheap at all due to holidays. So why not put more counters? No online check-in.
The changed my flight schedule by an…
The changed my flight schedule by an hour and fifteen minutes and stayed that their terms and conditions under aviation law does not oblige them to refund. I strongly recommend anyone booking with this airline to be really cautious. From the reviews I have read now this seems like a constant occurrence and not worth the risk for a cheaper flight.
One unwanted surprise at a time
Ah Blue Bird Airways… la seule compagnie qui te fait voyager dans le futur avant même ton départ !
J’avais un vol retour à 13h30, mais visiblement ils ont décidé que 10h05 c’était plus fun sans me demander mon avis, évidemment.
Je suis même pas encore en vacances qu’ils m’en raccourcissent déjà la fin. Efficacité redoutable, surtout pour gâcher la détente à l’avance !
Merci Blue Bird, vous réinventez le concept du “service client surprise »…
Ah, Blue Bird Airways… the only airline that makes you time travel before your vacation even starts!
I booked a return flight for 1:30 PM, but apparently, they thought 10:05 AM sounded more exciting and of course, they didn’t bother asking.
I’m not even on vacation yet, and they’re already cutting it short for me. Now that’s efficiency!
Thanks, Blue Bird, for redefining “customer service”.
terrible experience
terrible experience!
We flew with the company for a vacation in Prague on the eve of Sukkot 2025 - flightto destination there was a 3-hour delay. on the return flight there was an hour delay.
Very low standard on the plane. No legroom, very crowded. They are very strict about the weight of the luggage.
The flight experience was unpleasant - we finished the 2 flights with nausea and headaches (this has never happened to us on any flight before)
we reconmend avoid this company at all costs and look for another alternative
Unresponsive Airline After Flight Delay
My flight with Bluebird Airways was delayed, and it’s been impossible to reach anyone for support. After more than two months, I still haven’t received any response regarding compensation according to EU passenger rights. Their customer service is practically non-existent — very disappointing experience.
you can be sure of 4 things
you can be sure of 4 things
1-they will found a way to charge you more
2-they will be late
3-the plane is always disgusting
4-the people working there are be far the worst of all
pay a little more and fly with someone else
Humiliation
Humiliation, Degradation, and Discrimination on Blue Bird Airways Flight from Bergamo to Israel
On Friday, September 26, 2025, I experienced one of the most humiliating and degrading incidents of my life on Blue Bird Airways flight BZ153 from Bergamo (BGY) to Israel.
I arrived on time – already at 3:30 p.m. I was at the check-in counter with my passport and suitcase. For an hour and a half (!) I stood there, while the ground agent deliberately ignored me.
During this time, I also witnessed another shocking case: a mother who attempted to send her minor son to Israel was refused by the airline. I stood by her side and tried to assist – and from that moment, it was clear that I was “marked” by the agent.
While she continued to serve other passengers – both Israelis and foreigners – I was left invisible. At 4:55 p.m., just five minutes before the official check-in closure (even though the flight itself was delayed to 8:10 p.m.), the ground agent threw my passport onto the counter, picked up her belongings, and walked away.
I was left alone, in the pouring rain, with my luggage. The police refused to assist, the airline representatives disappeared, and I had to manage everything on my own.
This incident caused not only financial and logistical harm but, above all, severe humiliation, degradation, and deliberate discrimination – bordering on antisemitism.
This was not an operational mistake – it was a conscious and arbitrary decision by a ground agent to deny me boarding and to perform an unacceptable “selection” of who may fly and who may not.
My demand is simple and clear:
The immediate dismissal of the ground agent responsible for this disgraceful behavior, and a firm guarantee from the airline that such a shameful incident will never happen again.
Civil aviation cannot tolerate such conduct, and no passenger should ever be forced to go through what I experienced.
Our experience with Bluebird…
I recently traveled with Bluebird Airways from Tel Aviv to Crete and unfortunately had a very disappointing experience with their flight schedule and communication.
On our outbound flight from Tel Aviv, the departure was initially delayed by 4 hours, then changed to 2 hours, which still ended up being a long and frustrating wait, especially on a holiday evening.
On our return flight to Israel, things were even more difficult. At the very last minute, we received an email saying the flight would be delayed by 2 hours. After the scheduled time had already passed, we were put on a bus to the airport, only to find ourselves back at the same village an hour later because the flight was further delayed — this time by almost 5 hours.
Overall, the repeated last-minute changes, poor communication, and significant delays caused a lot of stress and inconvenience during what was supposed to be a relaxing vacation. Based on this experience, I cannot recommend flying with Bluebird Airways.
Летели и возвращались этой компанией
Летели и возвращались этой компанией. Ужасный опыт. Сначала были технические поломки. Ждали 1,3 часа. После меняли самолет. Как извинением нам дали сухие сухари. Когда возвращались .. Самолет переносили пару раз в общей сложности мы ждали еще четыре часа. Никакой информации. Ждали в ужасных условиях. Работники самолета расисты !
HORRIBLE, à fuir_HORRIBLE, avoid at all costs
J'ai mis 1 parce que je ne pouvais pas mettre 0. La pire compagnie et de très loin.
Ne prenez JAMAIS cette compagnie. C'est arnaque land et après ils sont injoignables.
C'est inadmissible. Cela fait 1 mois que j'essaie de les joindre en vain pour un gros problème pendant mon voyage, aucune réponse.
This was the biggest mistake of my…
This was the biggest mistake of my life. The delays, the non-existent customer care, impossible online check in. Better walk than fly with them. Based on the European aviation law they needed to pay compensation. I saw nothing ever! Not even an answer.
I SWEAR to god guyz that this is the…
I SWEAR to god guyz that this is the most horrible airline, Flight delayed 4 HOURS Due to technical/mechanical indications/ had to wait in 44 temperature Celsius under the sun, in tel aviv, honestly I dont know who gave them permission to operate an airlines I am shocked !!!!!!! We had 3 babies with us !!!!!!!
No customer service.
No customer service.
Won't compensate even if you have a delay from over 4 hours.
Stay away!
If want to arrive to your destination i…
if want to arrive to your destination i would recommend not to book with this airline.
They made my flight earlier bu 1.45…
They made my flight earlier bu 1.45 hours
and would not change or refund, they quoted thats this is the Aviation Services Law.
when I brout to there attention the law states claearly that over an hour earlier than scheduled is reckoned as a significant changeand you can typically request a full refund or an alternative flight that fits your schedule.
they replied "TICKET CLOSED"
La pire compagnie du monde affreux
La pire compagnie du monde affreux
Horrible experience
Horrible experience. 2hours delay to the destination and more than 8 hours delay on my way back. Never again. Avoid this airline at all cost.
Horrific experience
Our experience with TUS Airways flight U8106 from Larnaca to Tel Aviv today (21 August 2025) was nothing short of appalling. The flight was heavily delayed, and in the end we were pushed onto a later flight with very little communication or support from the airline. The whole process at the airport was complete bedlam. Disorganized, stressful, and handled with no professionalism.
To make matters even worse, upon arrival in Tel Aviv all of our suitcases were left behind. The Moore and Apter families have been left stranded without any of our luggage, with no clear answers from the airline. We are completely stuck, with none of our belongings, and no proper assistance has been offered. Young children have no change of clothing, and vital required luggage has been lost.
This situation is utterly unacceptable. It has caused huge inconvenience and distress, and we expect much better treatment from an airline. We will update this review once (and if) our luggage eventually arrives, but for now we cannot recommend Bluebird Airways to anyone.
A very shitty company
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