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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fantastic service, competitively priced, helpful and reliable tradespeople. I had a full combi boiler replacement from Blue Flame and can’t rate them highly enough. The whole process took just a few w... Ver más

Valorada con 5 estrellas sobre 5

Perfect service. Turned up on time in a smart uniform to give us a friendly no obligation quote, answered all our questions honestly & gave great advice . Updated us by email & text without us having... Ver más

Valorada con 5 estrellas sobre 5

Garry came out and gave a good quote 24 hours after filling in the web form following a complete boiler failure. He went above and beyond to fit a new install in within 48 hrs with John completing th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had a new condenser boiler fitted. Carl did a fantastic job. He was professional, polite and thorough. He made sure boiler and the new Hive control was working before he left. He left no mess, old boi... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio técnico de calefacción y calderas
  2. también en la categoría
  3. Contratista de calefacción
  4. Fontanero
  5. Ingeniero de gas
  6. Servicio de instalación de gas

Escrito por la empresa

Blue Flame Gas Solutions is a family-run business offering expert heating, plumbing, and electrical services across South Wales—Established in June 2015, we are now in our 11th year, proudly serving homeowners in Cardiff, Newport, Bridgend, Swansea, and surrounding areas. —————————————————————————————————————— We specialise in affordable boiler cover, central heating cover, plumbing cover, and electrical cover, giving homeowners peace of mind all year round. If you’re looking for a new boiler installation, we offer professional advice, fast turnaround, and competitive boiler quotes with no pressure or hidden fees. —————————————————————————————————————— As a Which? Trusted Trader, we’re known for honest pricing, reliable workmanship, and personal service. We’re not a big corporate with multiple layers — we’re a small, dedicated team you can reach directly. —————————————————————————————————————— There are no call centres, no long waits, and no being passed from person to person—You can even WhatsApp our team directly—quick help and fast communication. —————————————————————————————————————— We provide—full aftercare on all boiler installations and boiler cover options inc.plumbing and electrical. —————————————————————————————————————- From fast boiler quotes to long-term home cover, Blue Flame Gas Solutions is the local reliable choice for heating, plumbing and electrical services across South Wales. ——————————————————————————————————————- Thank you for choosing a local business you can count on.


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

285 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(285)

8 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Combi Replacement

Blue Flame was recommended to me by a Friend. They did not disappoint. They provided great communication, advice and was happy to answer any questions. The installation of the new combi was at a high standard. They also removed the old combi. Overall, I would highly recommend Blue Flame.
Thank you Gary and Carl.

6 de agosto de 2024
Opinión espontánea
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Respuesta de Blue Flame Gas Solutions

Thank you, Karen! We’re really pleased you were happy with your new combi boiler installation in Ferndale, RCT.
Garry and the Blue Flame Gas Solutions team always aim for clear communication and tidy, high-standard work from start to finish.
Thanks for recommending us — it means a lot! 💙🔥

Valorada con 5 estrellas sobre 5

New combi

We always try to use local company's & we are so glad we used Garry & his team. Carl arrived on time & worked hard all day, he did a fantastic job. We have no hesitation in recommending blue flame to anyone, brilliant company 👌

17 de octubre de 2024
Opinión espontánea
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Respuesta de Blue Flame Gas Solutions

Hi Jackie, thank you for the lovely review and fantastic feedback, it’s very much appreciated.
Local business need your support more than ever, so thank you!

Kind Regards
Garry and team #BlueFlameGas

Valorada con 5 estrellas sobre 5

Absolutely brilliant

Absolutely brilliant—initially helped me out of a jam that British Gas had left me in—took out cover with British Gas and on initial inspection—there was a problem with the flue -which they didn’t want to touch—but—then deemed the boiler as unsafe— it was the beginning winter and freezing outside—and they were happy to just walk away leaving us without heating or hot water—phoned around -and thankfully Gary turned up within an hour —sorted it out without any fuss—so-based on this I cancelled the British Gas contract-and took out my cover with Gary and blue flame — I haven’t had to use the cover yet—but I’ve no doubt there won’t be a problem should I need to—my daughter has recently bought her first house and on my advice-has also taken out the best cover available—can’t rate this company highly enough— they’re local and based on my previous experience I’ve no doubt will attend to any problem instantly—would i recommend them —100%—!!

24 de noviembre de 2023
Opinión espontánea
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Respuesta de Blue Flame Gas Solutions

Hi Brad and family, Wow! Amazing feedback. Thanks so much for sharing your experience with us, and for other potential customers to read.

Happy to have you on board buddy.

Thank you
Garry and team #BlueFlameGas

Valorada con 5 estrellas sobre 5

Excellent, reliable gas fitters

Blue Flame have come to us twice - once to service our boiler and again to remove another appliance. Both times they have been able to come out almost the same day, have given a very fair quote, arrived when they said they would, and completed the job quickly and with minimal fuss.

I wouldn't hesitate to recommend them to family or friends.

2 de septiembre de 2024
Opinión espontánea
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Respuesta de Blue Flame Gas Solutions

Hi 👋, thanks for the kind review, much appreciated.

Diolch yn fawr

Garry and team #BlueFlameGas 💙

Valorada con 5 estrellas sobre 5

Blue flame gas solutions are…amazing

Blue flame gas solutions are amazing,Gary came out to explain in detail of the boiler we required with no pressure,and carl came out to put our new 1 in,very friendly carl was,done an amazing job and very clean also,after completion Gary came out to explain how the boiler worked and our hive we had,and he even set it up for us,brilliant price and couldn't have asked for anything better....would highly recommend Blue flame gas solutions 5*

12 de agosto de 2024
Opinión espontánea
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Respuesta de Blue Flame Gas Solutions

Hi Darren, thanks for the kind review it’s very much appreciated.

Always nice to hear positive feedback from our customers, and in sharing your experience with us, and others, regarding your new boiler journey. Thanks, Darren.

Kind regards
Garry and Blue Flame team 💙

Valorada con 5 estrellas sobre 5

1st Class Service


I first contacted Garry to service my boiler and found him very punctual, friendly and engaging and most importantly knowledgeable. So much so, that I contacted him again with a view to replacing 3 radiators. He quickly came back to me with an acceptable quote together with a date for installation. Altough Garry did not carry out the installation himself, his colleague Matthew was also on time, efficient and friendly. He quickly drained my heating system, removed the old radiators, arranged for the collection of the old radiators and associated rubbish, installed the replcements and the system was back up and running in no time.

I have absolutely no complaints about the quality of work carried out on each occasion and it was done carefully and with respect of my home.. What I wasn't expecting was a follow up call from Garry to see if everthing was satisfactory and if I was pleased with the work (a rarity these days). Needless to say, I would certainly recommend Garry and his team. I can say no more other than EXCELLENT service.

3 de julio de 2024
Opinión espontánea
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Respuesta de Blue Flame Gas Solutions

Hi Richard, thank you very much for the detailed review of our services and your personal experience.

This feedback is greatly appreciated, so thank you 💙

Kind regards
Garry and team at Blue Flame Gas

Valorada con 5 estrellas sobre 5

Boiler Service

Garry and his team installed a new boiler for us in 2019 and have serviced it ever since. Honest, reliable people who I would have no hesitation recommending.

7 de junio de 2024
Opinión espontánea
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Respuesta de Blue Flame Gas Solutions

Hi Tim, thanks very much for the kind review and good catching up this week for your boiler service. Appreciate the on-going business.

Garry and team @ #BlueFlameGas

Valorada con 5 estrellas sobre 5

Blue Flame Gas Solutions all the way!

Had a new condenser boiler fitted. Carl did a fantastic job. He was professional, polite and thorough. He made sure boiler and the new Hive control was working before he left. He left no mess, old boiler was taken away. Garry followed up with us next day to explain warranty etc. That is what I call excellent customer service! Would highly recommend Blue Flame Gas Solutions ltd. Fantastic price and amazing service.

2 de mayo de 2024
Opinión espontánea
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Respuesta de Blue Flame Gas Solutions

Hi Becky, thanks for your lovely review and being such nice customers, much appreciated.
Glad you’re pleased with your #NewBoiler #BoilerInstallation and your experience ☺️

Garry and the team at #BlueFlameGas 💙

Valorada con 5 estrellas sobre 5

Brilliant service

I had an intermittent fault on my boiler, took a few attempts to rectify ( as intermittent faults do ) They booked me in asap each time and engineer turned up when promised. I had to pay for initial repair as I wasn't covered but after that the boiler was serviced and the cover began which was handy as additional parts were required.
Both engineers were friendly yet professional. Thanks to both of them ( Reese and Dave ) Have no problem recommending this company.

Also, when a family member died a few yrs ago, probate cancelled their direct debit, then the boiler failed. When contacted they still honoured the contract, came out straight away and repaired the boiler. Which was much appreciated.

9 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant company!

I have had Garry
To put in a new boiler
He has done boiler services for other family members.
He also fixed my Mum’s boiler, when a contractor sent out earlier by a big name company said that it couldn’t be fixed and left my vulnerable mother without heating for a few days. Thankfully she allowed me to call Garry who sorted it straight away. He also charged far less for fixing the boiler than the contractor did for just coming out.

Blueflame are a very good company and deserve the praise!!

18 de octubre de 2023
Opinión espontánea
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Respuesta de Blue Flame Gas Solutions

Thanks for the lovely, kind review, Anita. Much appreciated.

See you and Mam soon for your annual boiler service.

Thanks again.
Garry and team

Valorada con 5 estrellas sobre 5

Old boiler and tank replaced by combi boiler

Old boiler and tank removed by Blue Flame and replaced with Baxi combi-boiler. The work was done by Carl who was punctual and friendly and whose very neat work was completed on time. The work was arranged and supervised by Garry who took the time to answer all my questions and talk me through the operation of the new boiler. The process was made very easy for me as a customer and I highly recommend this friendly, professional firm.

18 de julio de 2023
Opinión espontánea
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Respuesta de Blue Flame Gas Solutions

Hi Petra, thanks so much for the lovely feedback it’s very much appreciated.

Thank you for being so kind and thoughtful throughout and I passed your thanks onto Carl. 💙

Kind Regards
Garry and the team




Valorada con 5 estrellas sobre 5

Had my new boiler fitted on 28/04/23…

Had my new boiler fitted on 28/04/23 and the service was fantastic. Had 3 young men attend the property who one I believe was called Riley but I’m afraid I didn’t catch the other 2 names. Arrived nice and early for the job, worked efficiently throughout the day and answered all my questions. Left everything nice and clean and tidy and made sure I was happy with the service. Would give 10 stars if allowed. Thank you.

28 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wow tremendous fantastic.

Wow tremendous fantastic.
A few words to describe the installation of my new combi boiler by Gary.
His work is neat clean and very efficient. My heating and hot water was back on on in just a few short hours.
Thank you Gary
Very highly recommended

25 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Boiler Service

Had Ryan service my boiler and clean the inlet water filter. Great job with no mess.

20 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Boiler service this morning by Steve…

Boiler service this morning by Steve very polite and cheerful thorough and happy to explain what he was doing which I found useful. I have always been satisfied by the service I receive from Blueflame. M S

18 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Annual Service

Engineer came to do the annual service 15/07/2022 and I could not fault anything. We did have to find the boiler filter which was not readily visible but I eventually remembered it was fitted behind one of the kitchen drawers. The filter was quite dirty so I explained it may not have been cleaned on the last service by Blueflame Gas Solutionsin 2021. Anyway apart from that everything was OK

15 de julio de 2022
Opinión espontánea

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