The Boot Repair Company Opiniones 

458
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I sent my very tired looking Lowa Combat mk1's to get new soles and rand and a tidy up, and I have to say how impressed I was !!! Not only did the work get carried to a very high standard but I al... Ver más

Valorada con 5 estrellas sobre 5

A fantastic repair to my 30 year old biker boots. 2 pairs of Alt-berg boots await there services. Just need to negotiate the best price guys😉 derrickbrita.king@ hotmail.com Rand and soles on b... Ver más

Valorada con 4 estrellas sobre 5

Ik heb mijn Birkenstock Montana opgestuurd om te herzolen. Ze lopen weer als nieuw. Top job. Voor die 9 tientjes heb ik geen nieuwe. Minpuntje is de levertijd. Ze konden me wel prima uitleggen dat z... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I sent my Blundstone boots to have new soles fitted because the actual soles on the boots are poor quality and perish way before their time. I sent my boots expecting there to be a 4 week wait. My boo... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de reparación de zapatos

Escrito por la empresa

Your trusted destination for premium boot restoration and care. At The Boot Repair Company, we understand the unique bond between individuals and their favourite pair of boots. Whether it's a cherished family heirloom, a reliable work companion, or a stylish fashion statement, we believe that every pair of boots deserves the utmost care and attention.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

458 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(458)

147 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Really great experience

Really great experience, fantastic communication and an excellent service!

MOT

21 de junio de 2025
Opinión espontánea
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Thank you Paul we really appreciate it!

Valorada con 5 estrellas sobre 5

My lovely boots are saved

I genuinely thought I'd have to throw away my precious du Barry boots (and they are only 12 years old!) but the wonderful Boot Repair Company came to the rescue! I hope to get another 12 years' use out of them! Thanks to all concerned. They fit even better than before, too!

18 de junio de 2025
Opinión espontánea
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Really pleased to hear it Anthony, thank you for the kind review!

Valorada con 5 estrellas sobre 5

Better than when they where new

My shoes came back looking and feeling better than when I brought them new. Great communication, happy every step of the way. Thank You

15 de junio de 2025
Opinión espontánea
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Thank you Andy we really appreciate it!

Valorada con 5 estrellas sobre 5

I highly recommend this company

A relative in the army recommended the Boot Repair Company to me. I have engaged them in the past to repair hiking boots (the communication I had prior with the company was helpful to decide if I could get them repaired). I just recently sent them a favourite pair of Birkenstock shoes where my puppy had chewed the footbed but the leather was still intact. It was cheaper, and more environmentally friendly, to repair rather than buy new. They did such a great repair job! I highly recommend this business.

17 de junio de 2025
Opinión espontánea
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Thank you for the review it means a lot, we're happy to hear we did a good job for you!

Valorada con 5 estrellas sobre 5

Beautifully repaired my Boston…

Beautifully repaired my Boston Birkenstock in a very timely fashion. Couldn't tell which one the fix was done to. Couldn't recommend highly enough.

13 de junio de 2025
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Thank you Alison for the kind review

Valorada con 5 estrellas sobre 5

Excellent service, a company that cares!

I was worried about sending my boots to be repaired as they are precious to me (the last pair my Dad bought me before he passed) and the timing as I am due to do a 13 mile sponsored walk. I needn’t have worried! The process of sending the boots in is really easy to follow. The repair time I was told was approximately 4 weeks however I received my boots back in just under 2 weeks and they look fantastic.
They have been cleverly reconditioned and have a new solid Vibram sole and look perfect. Whilst initially I thought the cost was high it’s actually not when you consider the workmanship and also how much a good pair of walking boots cost these days and my boots are irreplaceable! The customer service was excellent, responsive and sensitive to my needs it’s so refreshing to deal with a company that actually cares.
Off now to trail them out and I feel confident that my boots will serve me well for many more miles! Just brilliant, a big thank you to the Boot Repair Team

11 de junio de 2025
Opinión espontánea
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Thank you so much for this review, we really do appreciate it. We really do hope your precious boots serve you well for many more miles!

Valorada con 5 estrellas sobre 5

Unbelievable such a magnificent job, well worth the money!!

I could not believe what the Boot Company Leeds achieved with a 40 year old pair of Doc Martins which my husband wore until they were slicks!! I sent them, not hoping for miracles and in fact expected them to send them back as "too far gone" But after 2 weeks, they are back and totally unrecognisable - very well done, would totally recommend your restoration service, with free post to send and return. Well done!!

6 de junio de 2025
Opinión espontánea
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Thank you so much Susan we really appreciate the review. We really enjoyed working on your husbands boots so much we posted the results on our socials!

Valorada con 5 estrellas sobre 5

Much more than just a repair company

Absolutely superb customer service, and an outstanding quality of repair/work.
Repaired a pair of motorcycle boots for me with lots of damage, worn out sole and heals, broken strap, and toe box stitching failed.
Came back fully repaired with no signs that there was ever a problem, brilliant clean and reconditioning.
More than happy, nearly new boots again for less than half the price.
Have to thank Rachelle for here outstanding customer support and patience.
This will always be my first go to company for any type of repair work I need.

6 de junio de 2025
Opinión espontánea
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Thank you for the kind review Martyn, really pleased to hear Rachelle was a big help for you. We hope your motorcycle boots serve you well!

Valorada con 5 estrellas sobre 5

Repair of DM knee length boots…

A pair of DMs sent to the Boot Repair Co as one of the zips had broken, I must say I was nervous about the repair. I needn’t have been as the service I received was absolutely fantastic, quality of the repair was flawless - nothing more to say. A first class company, a huge thank you to Tom for keeping me updated along the way.
Most definitely recommend and will use again should I ever need more boots repairing.

10 de abril de 2025
Opinión espontánea
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Respuesta de The Boot Repair Company

Thank you so much for the review we really appreciate it. We will let Tom know your kind words!

Valorada con 5 estrellas sobre 5

Boots beautifully repaired

Boots beautifully repaired.

Subsequently accepted back for re-finishing under warranty at no cost to me, with no questions asked and a lot of useful advice give.

Upper was coming unstuck from the sole left boot welt.

Prompt response to emails. Kept me fully informed at all times. Proactively found me an Instagram video on how to look after boots.

5 de junio de 2025
Opinión espontánea
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Thank you Paul that is a really nice review and we are very grateful!

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service - the process of organizing the repairs was smooth and my boots look good as new. The team were also very helpful when my boots were 'lost' in transit when they were sent back to me.

16 de mayo de 2025
Opinión espontánea
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Thank you for the review Andrew we really appreciate it. We're glad to hear we managed to help you with the transit as well!

Valorada con 4 estrellas sobre 5

Boston Birkenstocks

I sent 10+ year old birks for a new foot bed and sole. I had a few issues with my initial repair however I sent them back and they sorted the problem out and returned them back to me almost by return. I have just received my re-repaired shoes back and I’m delighted. They are perfect and will hopefully last me another 10+ years. i wouldn’t hesitate using The boot repair company again. Rachael in customer service was extremely helpful and I basically have brand new shoes for half the price of buying new ones.

2 de junio de 2025
Opinión espontánea
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Thank you for the kind review we really appreciate it. I'm glad we got there in the end but we do want to pass over our apologies for the initial issues with your Boston Birkenstocks. We hope they serve you well.

Valorada con 5 estrellas sobre 5

Excellent service will definitely use…

Excellent service will definitely use in the future if my dog decides to maul my Doc sandals again !!! These lovely people made it as good as new 😀

23 de mayo de 2025
Opinión espontánea
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Thank you for the review Kathryn we really appreciate it, hopefully your dog doesn't find repaired sandals as tasty!

Valorada con 5 estrellas sobre 5

Birkenstock footbed and sole replacement

Much loved Birkies returned looking perfect! Great communication throughout the process. I will be sending another pair to be sorted very soon.
UPS weren’t great as kept pushing back delivery date but worth it in the end!

23 de mayo de 2025
Opinión espontánea
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Respuesta de The Boot Repair Company

Thank you for the review we really appreciate it and we are sorry to hear you had issues with the courier. Thank you for letting us know we will make a note of it.

Valorada con 5 estrellas sobre 5

Dubarrys revived!…

My much loved and well used Dubarrys have just been returned from the Boot Repair Company. I stood unwittingly in the embers of a bonfire and the soles of my Dubarrys unsurprisingly peeled away from the uppers! I paid my money and quite expected them to return with an apologetic note saying sorry these are beyond repair BUT NO they have arrived back in tip top condition. Thank you so much to the team for your skill in giving my boots more decades of wear. Worth every penny!

22 de mayo de 2025
Opinión espontánea
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Thank you for the review Debbie we're glad to hear we surprised you by saving your Dubarrys! We hope they serve you well

Valorada con 5 estrellas sobre 5

Absolutely fantastic service throughout…

Absolutely fantastic service throughout from initial communication to receipt of my repaired footwear. These guys are so personable and provide a true first class service. Forget the rest and choose the best The Boot Repair Company.

28 de mayo de 2025
Opinión espontánea
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Thank you John we really appreciate the review! I've been trying to think of a rhyme to put on the end of this but I couldn't do it, but genuinely thank you!

Valorada con 5 estrellas sobre 5

I never write reviews but the Boot Repair Company were excellent

I had a pair of DM vegan Chelsea boots where the sole split ages ago and I couldn't bring myself to throw them away. The same thing happened with my DM shoes and I decided to repair rather than replace. I sent the shoes off initially and I was blown away with what returned. The shoes felt the same but looked brand new. It prompted me to send off the Chelsea boots and again, they did a top class job. I have about 10 pairs from the DM vegan range and I now know that if a sole splits along the side, this company can repair to an incredibly high standard and well within their suggested time frame.

27 de mayo de 2025
Opinión espontánea
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We're really grateful to bear witness to one of your only reviews! Thank you so much for the kind review.

Valorada con 5 estrellas sobre 5

Repaired as good as new !

The lovely people at The Boot Repair Company provide an exceptional service. Skilled craftsmen, great customer service and a very reasonable price.
My much loved and well worn Birkenstock sandals were in need of a complete rebuild ( new footbed ) They were returned to me as good as new.
Communication was clear and precise, Rachel was very helpful.
A repair of such quality is definitely a viable option when looking at the price of purchasing a new pair.
So pleased, thank you.

22 de mayo de 2025
Opinión espontánea
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Respuesta de The Boot Repair Company

Thank you for the kind review Erik we're so glad you're happy with your Birkenstocks

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