The Boot Repair Company Opiniones 

457
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I sent my very tired looking Lowa Combat mk1's to get new soles and rand and a tidy up, and I have to say how impressed I was !!! Not only did the work get carried to a very high standard but I al... Ver más

Valorada con 5 estrellas sobre 5

I sent my Blundstone boots to have new soles fitted because the actual soles on the boots are poor quality and perish way before their time. I sent my boots expecting there to be a 4 week wait. My boo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just received my Red Wing Boots back after having a re condition and new vibram sole fitted . Absolutely Superb!!! The quality of craftmanship was brilliant, they are like a new pair of boots . Actual... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Ik heb mijn Birkenstock Montana opgestuurd om te herzolen. Ze lopen weer als nieuw. Top job. Voor die 9 tientjes heb ik geen nieuwe. Minpuntje is de levertijd. Ze konden me wel prima uitleggen dat z... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de reparación de zapatos

Escrito por la empresa

Your trusted destination for premium boot restoration and care. At The Boot Repair Company, we understand the unique bond between individuals and their favourite pair of boots. Whether it's a cherished family heirloom, a reliable work companion, or a stylish fashion statement, we believe that every pair of boots deserves the utmost care and attention.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

457 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(457)

147 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Birkenstock Refurb Service

I had a pair of well loved and well used Birkenstock Arizona sandals that I thought I would have to throw away. However I am thrilled that the Boot Repair Company have a fantastic rebuild service where you can specify the type of footbed and tread colour and I have an as new pair of sandals and saved the planet! They can replace buckles and rivets. Terrific value for money and all at the company a delight to deal with. They are transparent on turn round times for a skilled job but more than met my expectations on my tight deadline. Recommend this honest reliable company unreservedly. Thank you.

27 de noviembre de 2025
Opinión espontánea
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Respuesta de The Boot Repair Company

Thank you Maggie we really appreciate such a kind review! We hope your Birkenstocks serve you well for many more years.

Valorada con 5 estrellas sobre 5

Best repair ever!

From the first 'phone call to Boot Repair they were charming and helpful, took note of all my requests and made sending the (Dubarry) wellies to them very simple. They let me know when they had arrived. The boots came back to me today - two weeks after I sent them - and they are absolutely perfect. They have done a beautiful job on my much-loved wellies which i expect to last me another twenty years. A bargain cost when looked at against replacement and really wonderful people to deal with. Thank you.

20 de noviembre de 2025
Opinión espontánea
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Respuesta de The Boot Repair Company

Thank you Nicholas for such kind words! We really appreciate it and we do indeed hope your Dubarry wellies serve you well for many more years to come.

Valorada con 5 estrellas sobre 5

An excellent service to restore tread…

An excellent service to restore tread grip to boots. Boot leather seems to last a lot longer than a grippy tread so we had some very old but still comfortable Henri Lloyd boots repaired and it is fantastic to be able to use them again. I am about to send off another slightly newer pair of Musto boots after this success. When new sailing boots cost at least £150 now it is worth maximising use of current ones with a retread when they are still perfectly functional in all other respects

1 de julio de 2025
Opinión espontánea
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Respuesta de The Boot Repair Company

Really pleased to hear you're happy with your Henri-Lloyd boots Fiona and thank you for choosing us to work on your Musto boots as well! We really appreciate it.

Valorada con 5 estrellas sobre 5

Great service

Great service. Boots are now better than they were when I bought them.

24 de noviembre de 2025
Opinión espontánea
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Respuesta de The Boot Repair Company

Thank you for the review Bill we're really pleased to hear you're happy with the service!

Valorada con 5 estrellas sobre 5

Excellent customer service

I had to have a Birkenstock sandal raised 12mm.
From first contact to receiving raised sandal, service was very prompt
and professional. Nothing was too much trouble. Raised height was very well done. Neat job. Would highly recommend and definitely use again

20 de noviembre de 2025
Opinión espontánea
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Respuesta de The Boot Repair Company

Thank you Gillian we appreciate you taking the time to write this review!

Valorada con 5 estrellas sobre 5

Excellent communications fab product

I looked for a provider who could put a new sole on my loved Birkenstock Boston slippers. They are in great condition but the soles were worn out. The Boot Repair Company was amazing . Good communication throughout, excellent price 1/3 of the buy new costs. They are as good as new with a genuine Birkenstock sole. Can highly recommend.

20 de noviembre de 2025
Opinión espontánea
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Respuesta de The Boot Repair Company

Thank you Annemieke we really appreciate the kind review and recommendation!

Valorada con 5 estrellas sobre 5

Red wing resole, clean and condition

Had my red wings for 12 years and last year I mistakenly worn them for a DIY project. After a new sole, clean and recondition, they look better than ever and they have exceeded expectations, they’ve bred a new life into them.

20 de noviembre de 2025
Opinión espontánea
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Respuesta de The Boot Repair Company

Thank you William we're pleased to hear we got your Red Wings back to ship shape condition!

Valorada con 5 estrellas sobre 5

Excellent service and fast turnaround

Excellent finish on my Dubarry boots. The soles were repaired, the quality was great, and the turnaround was only c10 days start to finish.
I’d highly recommend this service.

6 de noviembre de 2025
Opinión espontánea
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Respuesta de The Boot Repair Company

Thank you Charlotte we're really grateful for the recommendation!

Valorada con 5 estrellas sobre 5

Great company

The whole process of having my boots repaired was straightforward and easy. Communication was excellent at every stage and when my boots arrived the quality of the repair was fantastic.

12 de noviembre de 2025
Opinión espontánea
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Respuesta de The Boot Repair Company

Thank you Stephen we really appreciate the review!

Valorada con 5 estrellas sobre 5

I have a beautiful pair of discontinued…

I have a beautiful pair of discontinued DMs that I bought second-hand. The stitching around the top of both boots has come loose after a lot of wear, and I couldn't find any local places that could do such a fiddly job. I found the Boot Repair Company online and their repair job has been perfect. I sent the boots off and they were returned within a few weeks looking brand-new. I'm so pleased I used this company, and recommend them fully.

14 de noviembre de 2025
Opinión espontánea
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Respuesta de The Boot Repair Company

Thank you Charlotte we really appreicate the kind review! Pleased you're happy with the repair.

Valorada con 5 estrellas sobre 5

Trust them, they are great!!!

I had an extremely positive experience with The Boot Repair Company.

The Challenge: I had a very difficult bag repair—including a torn strap and a long, complete zip replacement—that four other companies had previously turned down and cited as reasons to refuse the work.

The Result: The Boot Repair Company repaired my bag to literally good as new in a matter of a couple of weeks.

Service Highlights:
• Service Speed: Super Fast (responded immediately to my enquiry).
• Repair Quality: Extremely High.
• Communications: Excellent.
• Logistics: Delivery and Return were Smooth and Easy.

I wholeheartedly recommend The Boot Repair Company. Do not hesitate to use their service!

13 de noviembre de 2025
Opinión espontánea
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Respuesta de The Boot Repair Company

You're far too kind James! Thank you for such high praise we are incredibly grateful.

Valorada con 5 estrellas sobre 5

Superb Quality Service

Hi there , my reconditioned and re soled Men’s Dubarry boots have safely returned back from yourselves . Wow, over seven years old , worn out and crumbling soles, used in all weathers and they’ve comeback like new .
I can’t thank you all enough so please make sure the team that actually repaired and reconditioned the boots see this note .
I’m absolutely delighted and it’s been worth every penny . The craftsmanship is outstanding.
I sincerely wish you and your business continued and deserved success.

From a very happy customer.

10 de noviembre de 2025
Opinión espontánea
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Respuesta de The Boot Repair Company

We really appreciate the message Mike, we're so pleased you're happy with the repair and we hope they serve you well!

Valorada con 5 estrellas sobre 5

Repair job

I felt compelled to write to you following receipt of the boots which you repaired for me in less than a week. These boots have been in my cupboard for at least 12 years with the sole hanging off and the other parts of the sole perishing into dust. I thought they were beyond repair. They have come back better than they were to begin with. Strurdy, solid, great stitching and wonderful craftsmanship. I am truly grateful and extremely happy that companies like you still exist. Thank you so much for doing it so quickly and for a great job. These weren’t just any boots. I searched for them for a long time before I bought them
They are and will (thanks to you) continue e to be a great pair for boots for years and years to come.
I would highly recommend you to anyone who values their goods and who appreciates the good things in life.

1 de noviembre de 2025
Opinión espontánea
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Respuesta de The Boot Repair Company

Thank you for leaving such an in detail and kind review Sophie! We really appreciate it and we're pleased the repair has exceeded any expectation you had. We hope they serve you well!

Valorada con 5 estrellas sobre 5

Fabulous repair after boots were lost in the post

Boots were lost in the post, won't be using that courier again in a hurry😢
Rachelle kept me informed once the boots were finally delivered and the final repair was far better than I could have imagined. Apart from a few scuffs and scrapes they look almost new.

Will be using the Boot Repair Company in the future👍

Polished them last night with Parade gloss and they look amazing. Once again, Thank you.

31 de octubre de 2025
Opinión espontánea
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Respuesta de The Boot Repair Company

Really pleased we got your boots repaired in the end David. Thank you for the kind review we really appreciate it!

Valorada con 5 estrellas sobre 5

Not a simple repair.

Not a simple repair.
The repair I required, although a straight forward zip repair, was made difficult by some additional work required on the zip attachment. The boot was repaired to a high standard and in fitting with the quality of the original boot. The best part though was the customer support which was supportive and informational. It’s nice to know that when you buy a premium band boot, there is the support company behind to effect repairs keeping your boots in tip top condition.

29 de octubre de 2025
Opinión espontánea
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Respuesta de The Boot Repair Company

Thank you Wayne, we're very pleased to hear that you're happy with such an intricate repair and our customer service support.

Valorada con 5 estrellas sobre 5

Thank you for saving my fav boots!

The sole of my favourite Docs started coming away after about 7 years of consistent wear, and I was devastated bc they're my favourite boots ever and they don't make them in vegan anymore. I sent them to the boot repair company through the docs website and they've returned to me looking brand new, I'm so happy. The customer service is also excellent, I stupidly sent only the one shoe because only one was broken and Tom from the repair shop kindly emailed me asking to send the other and sent a free postage label for it - within less than a week of sending the other shoe they were reunited, repaired and sent back to me! I've recommended this service to everyone I know - thank you Tom and co so much for bringing my favourite shoes back to life!!

23 de octubre de 2025
Opinión espontánea
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Respuesta de The Boot Repair Company

Thank you for the kind review, we will let Tom know about your kind words.
(he is sat right next to me and says thank you!)

Valorada con 5 estrellas sobre 5

Sent my Redwings to be have new soles

Sent my Redwings to be have new soles, they have come back looking good as new. I asked if they could do them quickly which BRC did and were turned around in a Week. The communication was great and Rachelle couldn’t have been more helpful and polite.

22 de octubre de 2025
Opinión espontánea
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Respuesta de The Boot Repair Company

Great to hear we managed to get them back to you in a short space of time Andrew. Thank you for the review we really appreciate it!

Valorada con 5 estrellas sobre 5

First Class Repair From a First Class Brand

I sent my partners Dubarry long country boots for repair after 16 years of sterling service, the soles were coming off and had split They returned fully reconditioned and with brand new soles, they look like new. The whole process was very good updates on timelines and the courier was also excellent and all completed in 10 days

10 de octubre de 2025
Opinión espontánea
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Respuesta de The Boot Repair Company

Nice to hear we had such a quick turnaround time for you Mr. Tarren. Thank you for the review we really appreciate it!

Valorada con 5 estrellas sobre 5

It's a no brainer. Feet are happy; wallets happy; so are the dogs

So you have this comfy old pair of boots that work for you, but you've worn them so often the tread has gone. Well, you don't have to go through the hassle of breaking in a new pair, or the expense, just send them off for repair and a couple of weeks later you have boots that will walk another thousand miles, that still fit like a glove.

Wonderful service, brilliant price compared to new boots. Just had 3 pairs repaired in a row. I'm ready for winter, and the dogs are almost as happy as my feet.

8 de octubre de 2025
Opinión espontánea
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Respuesta de The Boot Repair Company

Thank you for the kind review Stuart. Really pleased to hear your dogs are a fan of our repair work too!

Valorada con 5 estrellas sobre 5

First class service!

Had a Fairfax and Favor heeled Brancaster sandal logo and rivet repair done by The Boot Room. Very easy to navigate through the system. My sandal was returned in 3 days and I'm delighted with the result. Cracking company to deal with and very professional. Thank you.

26 de septiembre de 2025
Opinión espontánea
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Respuesta de The Boot Repair Company

Thank you for the kind review Jayne we really appreciate it. We really like the name "The Boot Room" and we're going to use it for something in the future, so thank you for that idea too!

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