Marie was extremely helpful! She was very communicative, made sense on what help I needed. Marie is no.1!
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Marie was extremely helpful! She was very communicative, made sense on what help I needed. Marie is no.1!
La empresa ha respondido
Thank you to Maria who called me to help registering with HealthHeroes, which wasn't working when I tried. All sorted perfectly and Maria could not have been more friendly and kind. Very pleased :-)
La empresa ha respondido
Took 2 months to let me know existing condition was not covered although not had treatment or visited doctor in 3 years. They could have let me know straight away I was not covered, taking another 2... Ver más
La empresa ha respondido
After many attempts to activate my account, I phoned BBS and spoke to a delightful lady, Kelpna. She was very professional, exceeding helpful. As I have a hearing and sight problem, the help and h... Ver más
La empresa ha respondido
We're a mutual Society and have no shareholders to pay which means we are managed and run solely for the benefit of our members. Founded in 1902, British Friendly has over a century of experience and expertise in serving its members. As a mutual provider we are more flexible in our approach to claims and underwriting which is why we pay so many claims - an average of 94% over the last 20 years. We offer a range of products and services from our traditional investment linked policies, Holloway and Century, to Protect and Breathing Space, our pure Income Protection policies, which are sold by Financial Advisers throughout the UK. Being insured by a mutual should feel good, and when you choose British Friendly you get more than just Income Protection. We offer access to extra support and rewards for you and your family every day, whether you claim or not, and at no extra cost through our discretionary Mutual Benefits and BF Care programmes. That’s why, at British Friendly, it really does feel good to be covered.
45 Bromham Road, MK40 2AA, Bedford, Reino Unido
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It taken 8 weeks to get any kind of payment. Very slow at communication

Respuesta de British Friendly Society
There helpful at all times and very fast when replying to any questions you have.

Respuesta de British Friendly Society
Quick contact and sorted out my problem without any issues.
Have been with this company over 10 years this is the first time iv made a claim on my sickness insurance it took around 5 weeks to get the income protection up and running through no fault of British British friendly think I didnt understand the email system but the company sent me a £50 gratitude payment and back dated what I was owed anyone considering taking out this insurance should do so as you never know when you will need it iam glad I did as I dont have to worry about paying my Bill's on ssp
Ps a great company
I have been with the British benefit for 30 years. They are so helpful and kind and easy to deal with not like other companies. There’s never a problem and everything is straight forward. I’m so glad I chose this company
Very nice friendly staff, especially Lesley who was very efficient in dealing with my claim.
Very friendly and helpful staff helpful all the way through sorting things out even when we had problems with the form
Everything went as planned from 1st phone call to report absence from work to getting payments. Cannot fault them
Very polite, helpful assistant. Quick easy steps to follow
The staff is very helpful and friendly and understanding Notting no brother to them
Very helpful team, have not regretted my choice for over 18 years. Hopefully it will not be needed, but it is extremely helpful in case you do. Has good service and selection of extras. Recommend.
During a very difficult time dealing with illness Stephen who I have been dealing with has been very kind and compassionate whilst dealing with my claim.
If I could have given no star, I would have. To cut a long story short, I took out an income protection policy with this company and after a phone interview with a nurse they accepted me and offered me a policy. When I fell ill my gp signed me unfit for work with knee pain and right hand pain. I put in a claim to British friendly, they straight away asked for medical information and because I forgot to mention that 3 years previous I was treated for low testosterone they declined my claim. Now what low testosterone has to do with knee and right hand pain is beyond me, there you have it stay well away from this company guys absolutely dreadful.

Respuesta de British Friendly Society
Very friendly and straight to the point in helping with my concern.
British Friendly have been amazing with my claim and have professionally and quickly helped with any problems or need that I have had.
I really like the fact that they still help throughout the first weeks of coming back to work after my accident.
Amazing support from Debbie Bonser, who really goes above and beyond. An absolute asset to the team
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