British Homesellers Opiniones 

496
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We were very happy with Fallon’s service throughout the purchase of our first property. She always kept us informed about what was happening and how things were progressing. Whenever I had a question... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had the best experience, being a first time buyer, I had direct contact to everyone, they kept the communication open every-time I needed something, Alex C. was exceptional…. The process took only 2... Ver más

Valorada con 5 estrellas sobre 5

Really happy with the service from British Homesellers. The whole process has been so easy and straightforward. Everyone has been really supportive, communication has been great, and they’ve always be... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

British Homesellers was a brilliant estate agent to work with start to finish, they made what can be quite a stressful process very easy with their amazing and quick communication, especially as we ar... Ver más

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4,7

Excelente

TrustScore: 4.5 sobre 5

496 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(496)

62 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

We purchased our forever home through…

We purchased our forever home through British home sellers. Our agent was Robert Love, who communicated with us throughout
the procecess. Showed patience and understanding. I had never heard of British homesellers before we started looking for our new home, but will be happy to recommend.
Thank you Robert for all your help and patience,
We finally got there

Sally Nickelson

26 de julio de 2024
Opinión espontánea
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Respuesta de British Homesellers

Hi Sally & Dave,
Thank you so much for your lovely words.
We’re happy to help and wish you all the best in your new home!
Kind regards,
Rob

Valorada con 5 estrellas sobre 5

I recently completed my first house…

I completed my first house sale with British Homesellers on Friday last week and from start to finish the whole team I dealt with namely - Jodie, Alex & Charles were absolutely amazing .
All professional , friendly , supportive and helped a complete novice understand every step of the way!

30 de julio de 2024
Opinión espontánea
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Respuesta de British Homesellers

Hi Elle,
Thank you for your lovely review and we wish you all the best moving from the whole team here!
Kind regards,
Alex

Valorada con 5 estrellas sobre 5

British Homesellers were professional…

British Homesellers were professional throughout the process of buying the property we wanted. They were supportive towards us as well as the sellers with excellent communication verbally and written. Thank you Alex in working with us. You made it all happen.

4 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience!

We just completed on purchasing a house with British Homesellers last week and from they very beginning they were absolutely great. Our main contact throughout the process was Robert Love, who was super helpful from start, to finish. Quick to reply to emails/phone calls, and always able to answer any queries we had. He made the entire purchasing process much simpler and stress free as he possibly could. Thank you for all of your help.

19 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

From the day I spotted my perfect property, British Home Sellers has provided excellent service. From organising the viewing to completion. I was outbid on a property that I really wanted. A few weeks later Alex Clendon phoned me to say that the original purchasers had pulled out. I made another bid which was accepted. Alex was my point of contact throughout the purchasing process. He replies speedily to all enquiries, is very professional, cheerful and resolves all quiries without fuss. He kept me updated regulary at each stage of the process. He has contacted me since the purchase was completed to see if all is well. I cannot recommend Alex and British Home sellers highly enough. I would definitely use them again and would like to thank them for making the process run smoothly.

24 de junio de 2024
Opinión espontánea
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Respuesta de British Homesellers

Hi Helen,
Thank you for your kind word, really appreciated on this side.
I am so pleased you’re in and can start making the property your own.
I wish you the very best moving forward
Kind regards,
Alex

Valorada con 4 estrellas sobre 5

Overall a good experience

It took a little while for someone to get back to me on my initial enquiry however once I was dealing with the sales negotiator Alex this was an easy and pleasant process. I felt a little uncomfortable with the holding deposit as it was the first time I had dealt with this especially as it is not a legal requirement or binding.I did also feel that there was little to no follow up once the sale was agreed through to completion which was at times frustrating. However we do feel that overall they did a good job working with the uk system of buying/ selling which we feel needs updating.

1 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very big on promises but delivers…

Very big on promises but delivers nothing but lies. They phoned to to give feedback after a viewing so I listened to what this supposed viewer had to say. Hmm weird how they give feedback when they never bothered to show up. Supposed to have buyers waiting to buy your property but alas no one appeared.
I think they are just chancers hoping someone will come along and buy your property after all we were paying 2k more to these for a quick sale.
If you are selling your property take my advice and do not use these.

I noticed British home sellers have flagged this review has harmful or illegal content. British home sellers obviously do not like the truth!! This was my true opinion of my awful experience!!!

27 de junio de 2024
Opinión espontánea
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Respuesta de British Homesellers

Thank you for your time just now & I really appreciate your feedback.

We hate falling short and disappointing customers and we're sorry we struggled to generate a result.

To reassure, we never lie. We have high success rates & genuinely expected to turn things around quickly. Of course there is no incentive for us to take a property on we cannot secure a buyer, as we operate a no sale, no fee model.

We wish you the very best in selling your property in the future and are here to help if you have any further questions.

Kindest regards,
The British Homesellers Team

Valorada con 5 estrellas sobre 5

Fantastic experience as a first-time buyer.

I could not speak more highly about British Homessellers and especially Charles and Robert.
The dauting experience being a first-time buyer was made all the more easier with the experience and exceptional negotiation skills of British Homelsellers, Charles and Robert.
I don't usually leave reviews, but for anyone that is starting their home ownership journey I would genuinely recommend the services of Charles, Robert and the company.

1 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional and Friendly

it was a great experience to work with everyone at British Home sellers.
the sales agent and the gentleman dealing with the completion of the sale were very thorough and professional.
it was a complex sale involving multiple parties and it worked out well in the end.

18 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

The team helped us massively

The team helped us massively! With a professional and friendly service. They ensured we done everything correctly and spoke us through things we had questions on. Would highly recommend.

15 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Recently purchased a property

Recently purchased a property which was listed with British home sellers and I can’t fault them from start to finish. Communication was great and all in all a quick turnaround.

28 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Pleasant service from start to finish

We recently completed the first home purchase through British Homesellers. The whole process was very smooth. They were very helpful at every stage. We contacted mostly with Alex Clendon who was incredibly helpful and efficient to deal with our enquiries promptly. Special thanks to him. Highly recommend.

27 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A fully positive experience

I had a really positive experience with British Homesellers. I was a bit nervous about buying from an online agent, but from the very start of requesting a viewing on Rightmove, to completing the sale, they were brilliant. Always contactable, returned emails quickly, and I knew exactly what was happening at every stage. Really impressed, would definitely use them to sell my house if I move on in future.

25 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Didn't listen to simple instruction.

Gave the team a specific criteria when selling my house, they failed to vet potential buyers which resulted in a disappointed buyer and a disappointed seller (me). I sacked them for their incompetence, so no fee for them, everyone lost out.

26 de enero de 2024
Opinión espontánea
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Respuesta de British Homesellers

Dear Website User,

Thank you for taking the time to share your feedback, and we're genuinely sorry to hear about your experience.

As you have anonymized your trustpilot account we're not able to identify this specific case. Your feedback is important to us, and we want to ensure we fully understand your situation.

We would greatly appreciate it if you could reach out to us at your earliest convenience, either by emailing us at enquiries@britishhomesellers.co.uk or by giving us a call. This will enable us to investigate further as we whole heartedly care about providing a great service. So when we get it wrong, its important to us to investigate, try and put right and learn from the experience to improve.

Please do get in touch so we can properly investigate this.

Kind regards,
British Homesellers

Valorada con 5 estrellas sobre 5

Genuine Online Estate Agents

I had a very pleasant experience with British Homesellers. It was the first time I had purchased a property myself and they made it a very smooth purchase. Communication throughout the sale was great and Alex Clendon answered any queries I had and kept me up to date. When the sale was completed Charles Gale called to congratulate me the following day and arranged for my deposit to be returned which arrived in my bank account shortly afterwards.
I really recommend British Homesellers and would use them again in the future.
Thank you very much to you all.

29 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Praise for Charles Gale from a house buyer

Charles Gale was incredibly generous with his time and helpful when an already complicated house purchase was delayed by the conveyancer's technology problems at the last minute. He also mediated between us and the seller when progress had stalled due to mortgage lender's requirements.

Could not have stayed afloat without him, contact was always prompt and friendly.

30 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Sold our house in Milton Keynes

We gave these guys a go after failing to sell through a traditional agent and within a couple of weeks we had a good offer. Can't really fault the team- Robert, Charles and Hannah were great with friendly communication and keeping us updated

1 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Give them a go! We're glad we did!

We turned to British Homesellers after we had tried to sell our flat unsuccessfully with a conventional estate agent. The whole team were helpful from the outset, waiting for us to be ready, reassuring us they could and would sell our flat, and their proactive approach was refreshing. Our circumstances were unusual as we were selling from overseas, but they made it work for us by arranging viewings in a concentrated time period, which resulted in three above-asking-price offers very quickly. We have now successfully sold, which proved to be quite lengthy, but Charles and Alex provided support and encouragement all the way. Even now after the event, Charles is still helping us with related issues. Exceptional customer service.
I thoroughly recommend the company.

20 de octubre de 2023
Opinión espontánea

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