The British Pillow Company Opiniones 

229
•
TrustScore: 3 sobre 5

3,1

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Incredibly slow delivery - ordered on the 1st October, received today (19th October). No reply to an email about the tracking not working so I couldn’t even check to see if there was a delay or where... Ver más

Valorada con 5 estrellas sobre 5

Received my pillows and was a little disappointed at first because I thought the Velcro didn’t work .then realised there’s a protective cover over it that needs removing . Very happy now .they are st... Ver más

Valorada con 1 estrellas sobre 5

Ordered product 10 days ago and still not received it. Can’t contact them either by phone or email. Tracking number not recognised by DHL Bought British thinking I would have a speedy delivery but... Ver más

Valorada con 5 estrellas sobre 5

I didnt set my expectations very highb but after the first night to wake up without a knot in my neck was a surprise. I'm a very restless sleeper which means I turn and shift during the nigh between d... Ver más

Información sobre la empresa

  1. Tienda de muebles

Escrito por la empresa

The British Pillow Company™ is a UK-based wellness brand dedicated to helping people sleep better, live better, and wake up pain-free. We specialise in premium-quality orthopedic pillows and travel neck pillows designed with advanced ergonomic support and luxury comfort. All our products are crafted with care using high-grade memory foam and tested for real-world results. Whether you're a side, back, or combination sleeper, our pillows are designed to provide personalised comfort and help relieve common issues like neck stiffness, shoulder tension, and poor posture. We’re proud to serve thousands of happy customers across the UK and beyond—always with fast delivery, thoughtful service, and a 30-night sleep trial for peace of mind. At The British Pillow Company™, better sleep isn’t a luxury—it’s a necessity.


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

229 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Todas las opiniones

(229)

71 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Deceptively clever

Prompt delivery. At first the pillow seems to squidgy and quick to recoil but it firms up over a couple of days.
Am now waking pain-free from first night.

23 de septiembre de 2025
Valorada con 1 estrellas sobre 5

Pillow woes

The pillow purchased last week is not as described, it is soft memory foam that gives no support, attempted to use , but gave in after two nights, company isn’t responding to emails or phone calls to initiate a return , all in all poor customer care . The same type of pillow is available elsewhere for a cheaper price

18 de septiembre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Having had a pain in my neck for about…

Having had a pain in my neck for about 5 months I decided to order from you as you were “a British Pillow Company” I naively presumed the pillow was made in the UK so was quite dismayed that when it did arrive after a couple of weeks the “instructions” on the wrapping were in Chinese. Anyway putting that aside I tried the pillow for 7 days and decided this wasn’t the answer I needed so contacted you to ask for return instructions as stated on your page, I am still waiting 2 weeks later.

21 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

It’s a miracle pillow

My partner wakes every morning with a bunged up nose and wheezing in his chest he snores really bad and this is keeping me awake I don’t think we’ve had a good nights sleep for years I now wear ear plugs to help me sleep which are not the most comfortable….he has moaned about every pillow I have ever bought and believe me there’s been a few….so I saw the advert for this butterfly shaped pillow and thought what have I got to loose….yes it’s quite expensive but believe me it’s worth every single penny I bought us 1 each and I didn’t hold out much hope of it working but even after the first night he had slept right through his snoring was a lot quieter and his chest/nose was a lot clearer and yes I also noticed the difference….i asked him how he slept and he replied ….very well I didn’t wake up at all and I feel so much brighter than normal…. Im calling it my miracle pillow and fully recommend it to everyone so if your thinking about it ….just do it you wont be disappointed

15 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing pillow

Was skeptical about this pillow as I have tried so many different types with no effect. Have only been using this a few days, but it’s amazing. I am getting to sleep quickly, sleeping soundly, and waking up without a headache. Neck pain is much better. So comfortable- I am a side sleeper and it really supports my neck. Would definitely recommend. Lovely soft fabric on the pillow case.

18 de septiembre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Sleep a lot better

Sleep a lot better
The only negative is the pillow moves across the bed when sleeping
The underside needs to be more non slip it’s to smooth

18 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

REALLY COMFORTABLE PILLOW

Having had a Tempur pillow for many years, which had seen better days. I was very sceptical about getting a new pillow. Having seen several makes of these “Contour Relief Pillows” which looked comfortable and interesting. I decided for a British make, I hope. I was pleasantly surprised just how comfortable it was, no problem sleeping from the first night of use. Would deffo recommend.

8 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Finally a great nights sleep

Had been struggling to get a decent nights sleep waking up 5 or 6 times a night trying to get comfortable on my pillow, I’ve tried several different types but always wake up in the night with aching neck or shoulders, but since using the orthopaedic pillow from The British pillow company I am finally getting a full nights sleep & really look forward to going to bed now.

7 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam

Scam. Avoid at all costs.

Took my money. Claim to have despatched my order but Royal Mail have no record of receiving it.

Refusing to answer emails or phone so taking legal action.

Definitely not a British company.

12 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don’t purchase from this company i’m…

Don’t purchase from this company i’m sure it’s a scam, received pillow it was poor quality, very flat nothing like what they advertised, wanted to return it tried about 12 emails and calls, no response at all!!!!! beware
SS

25 de agosto de 2025
Valorada con 3 estrellas sobre 5

I was really expecting more after all…

I was really expecting more after all the good reports l’d had about the pillow but unfortunately it didn’t do anything for me in terms of better sleep.. I find it too flat and it moves position during the night so sleep hasn’t been good while using it.. also left me with aching shoulders and headache in the mornings..

29 de agosto de 2025

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