The British Pillow Company Opiniones 

229
•
TrustScore: 3 sobre 5

3,1

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Incredibly slow delivery - ordered on the 1st October, received today (19th October). No reply to an email about the tracking not working so I couldn’t even check to see if there was a delay or where... Ver más

Valorada con 5 estrellas sobre 5

Received my pillows and was a little disappointed at first because I thought the Velcro didn’t work .then realised there’s a protective cover over it that needs removing . Very happy now .they are st... Ver más

Valorada con 1 estrellas sobre 5

Ordered product 10 days ago and still not received it. Can’t contact them either by phone or email. Tracking number not recognised by DHL Bought British thinking I would have a speedy delivery but... Ver más

Valorada con 5 estrellas sobre 5

I didnt set my expectations very highb but after the first night to wake up without a knot in my neck was a surprise. I'm a very restless sleeper which means I turn and shift during the nigh between d... Ver más

Información sobre la empresa

  1. Tienda de muebles

Escrito por la empresa

The British Pillow Company™ is a UK-based wellness brand dedicated to helping people sleep better, live better, and wake up pain-free. We specialise in premium-quality orthopedic pillows and travel neck pillows designed with advanced ergonomic support and luxury comfort. All our products are crafted with care using high-grade memory foam and tested for real-world results. Whether you're a side, back, or combination sleeper, our pillows are designed to provide personalised comfort and help relieve common issues like neck stiffness, shoulder tension, and poor posture. We’re proud to serve thousands of happy customers across the UK and beyond—always with fast delivery, thoughtful service, and a 30-night sleep trial for peace of mind. At The British Pillow Company™, better sleep isn’t a luxury—it’s a necessity.


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

229 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Todas las opiniones

(229)

71 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

A very good pillow.A bit strange to sleep to begin with…

A bit strange to sleep to begin with but now after 2 weeks it's become very comfy and more importantly it's giving my neck the support it needs.Waking up with less stiffness and no pain.So it really is making a difference.The only thing I am finding which is slightly annoying is it moves a lot especially as I turn over...so I'm putting a velcro strip on the back.

26 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

sweet dreams

Pillow arrived promptly and I am finding it extremely comfortable. I have been dreaming much more since i started usuing it so perhaps that means the quality of my sleep is improving? Thank you so much and sweet dreams to all....

27 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wasn't sure about this pillow but…

Wasn't sure about this pillow but thought I'd give it a go as I've had a stiff neck when I get up ,very impressed no more stiffness even though I've only been using it for a couple of days ,on a down side it seems to make me hot

14 de agosto de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

The product is poor

The product is poor. So soft and offers little support compared with what they have claimed in the advert in my opinion

12 de agosto de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Very comfortable

It's very comfortable. If anything I think it could do with being a bit thiker to hug the kneck a bit more but I have slept better I am having treatment after kneck problem a while thank you .

23 de julio de 2025
Valorada con 1 estrellas sobre 5

I ordered my pillow early July 2025…

I ordered my pillow early July 2025 alongside with pillow case, instructions recommended to air pillow for 24 hours to inflate which l did.
After 24 hours the pillow was still very flat and of no use or support so l returned the pillow to the address on the British Pillow website via recorded delivery, l emailed twice advising of the return and reason why and l also called their helpline which just goes to a blank voicemail.
In that period since returning the pillow on 7 July 2025 British Pillow Company have made no effort to respond to my query, the return address on their website is a residential address and Royal Mail have tried twice to deliver and requested British Pillow Company to rebook a re delivery to accept the pillow, needless to say it’s still with Royal Mail.
It’s now in the hands of my credit card provider that l used to pay for the pillow and case and l have disputed the payment of £57.98 rule S75 of the consumer credit act 1974 of which l hopefully won’t have to pay.
British Pillow Company you are a disgrace, zero customer follow up, your very quick at accepting orders for an inferior product and have no interest in after sales or queries from your customers, it’s now in the hands of Amex to get my money back, stay clear of this unresponsive and scam of a company.

Unfortunately TBPC have blocked me from FB leaving a review & still absolutely zero communication from them which is absolutely poor, poor product, scam of a company

1 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had seen this advertised and couldn't resist buying mine to try.

I had seen this advertised and couldn't decide whether it would work for me. Decision made, I bought one with a spare cover to use when doing laundry. From the first night's use, I knew I had made the correct decision.

Recovery from a broken hip, I need to sleep solely on my back. It was so comfortable that I slept the whole night through and didn't snore either!

The pillow is so lightweight and moulded in such a way that my arms fit in the upper sides so well.

14 de julio de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

No facility to return.

After trying the pillow for a while I decided it was not doing my aching neck any good so decided to return it. Looked for return label but there wasn’t one! Most pillows give trial period and facility to return.

26 de junio de 2025
Opinión espontánea

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