Burj Khalifa Opiniones 90

Waiting for too long on public holidays 2 plus hours .

Sarà anche l’edificio più alto al mondo ed il panorama è bellissimo ma le attese infinite hanno reso l’esperienza una tortura ed in più i vetri erano molto sporchi perciò le foto non sono uscite nemmeno un granché. Purtroppo non avevo letto le recensioni altrimenti evitavo. Abbiamo prenotato online con salita al piano 124 e 125 (125,50€ in due) con ingresso ore 16:30, ci siamo presentati 15:50 e siamo riusciti a salire alle 18:00. L’unica soluzione per non fare molta coda è prenotare la salita al piano 148 con salta coda a circa 150,00€ a testa tot 300,00€ ( cosa che ci sembrava una follia) Quello che non trovo corretto è che chiedono di prenotare un ‘orario di entrata che però non viene rispettato, anzi chiunque prende il biglietto con salta coda direttamente qui, ti passa davanti, il che ok hai comprato il salta coda, ma alle 17:30, ben un ora dopo il mio ipotetico orario di ingresso prenotato più di un mese prima. Sarà sicuramente molto bello il panorama ma NON LO CONSIGLIO PER NIENTE

Ponad TRZY godziny czekania w zatłoczonej kolejce i w rezultacie dotarcie na szczyt z mozliwoscią obejrzenia widoku zza niedomytych szyb....Żal płaczących ze zmęczenia dzieci i starszych ludzi, którzy ledwo dotarli do celu, przy czym warto dodać, ze wycofanie się w takim tłumie oczekujących było równie karkołomne. W porownaniu z podobnymi atrakcjami w Europie, dramatycznie słabo to wypada.

Awful experience, waiting time was around 90mn. Dry poor Ac made the waiting even worse. Staff not enough trained to deal with this. Strange for such iconic attraction.

Shocking lack of customer service. Bought tickets as a special treat for my daughter and her family, including a 4 year old. In the queue for over two hours had to wait an hour to reach the toilet. They were finally told a lift had broken down …. They decided the little one had had enough and left before actually getting in a lift. Do not take a chance with this unless you enjoy waiting in a queue for hours …

My family and I booked the Gold experience, December 2025 (2 adults and 2 kids). We purchased tickets on the day (not online) and there wasn’t too much of a que at around 11am. The ground floor tour guide was really good and the wait for the lifts was minimal. The views from the top were amazing and relaxing on the seats with free tea and coffee at that height, made it an even better experience.

Long lines very expensive

Utter flop experience.Extreamly disappointing.
Very poorly manageed, Only 3 elevators to take thousands of visitors up and down. Each elevator can take max 12 people.Go figure.
Purchasing online tickes has absolutely no meaning. Infact it will delay your position in the queas you need to get a physical ticket at the counter
Do not waste your money and time.
it is a good idea to look from outside.
Save money and sanity.

Wirklich beeindruckende Erfahrung, die jeder Dubai-Besucher einmal gemacht haben sollte! Wir waren mit der ganzen Familie oben und besonders die Kinder waren absolut begeistert.

My visit to Burj Khalifa was extremely disappointing. The waiting time was excessively long, the cost did not justify the experience, and I barely had the chance to enjoy it. I would not recommend this attraction.”

The burj khalifa is an amazing building, history is very interesting, the views are just amazing over the city

Be prepared to wait in queues though it's a long wait I'm afraid

C’è troppo da aspettare, ma per il resto ne vale la pena

Trotz Ticket Wartezeit rund80 bis 90 Minuten. Die Besucher wurden ohne Rücksicht in die Aufzüge gedrängt – anders kann man es leider nicht beschreiben. Die Fensterscheiben waren so verschmutzt, dass die Aussicht deutlich beeinträchtigt war. Insgesamt enttäuschend.

I have time today. Get ready.
If I could give zero stars I would.

This was not an experience. It was a hostage situation at 124 floors.

From the second you enter, you’re funneled into a filthy, sweltering maze of hot, smelly corridors, shoulder to shoulder with hundreds of angry, sweaty people. No airflow. No order. No staff. No explanation. Just an endless shuffle in what feels like a human cattle drive. People are pushing, cutting, screaming at staff that don’t exist, and you’ve paid a premium for the privilege.

After nearly three hours of pure chaos, you’re finally shoved into an elevator—only to reach the top and realize there’s nothing to see. Literally. The windows are covered in grime so thick you can barely make out the skyline. And because they keep the lights blazing inside, any chance of seeing the night view is destroyed by glare and dirt. It’s like looking out of a dirty fish tank.

And it gets worse. There’s no AC. You’re packed in like sardines, sweating and suffocating at the top of the tallest building in the world. You can’t even move, let alone enjoy it. There’s no staff to help. No flow. No exits. No safety. If a fire broke out, people would die. Full stop. It is a nightmare scenario waiting to happen.

Want to leave? Too bad. There’s ONE elevator for thousands of people. The line to get down? Two hours of rage-inducing chaos. People cut in front of you. Others cram into the “fast pass” lane with zero checks. One helpless employee tries to manage what’s clearly a logistical disaster and legal liability. It’s insulting.

This is not just bad. It’s dangerous. It’s negligent. It’s a disgrace. The fact that this passes for a tourist attraction is honestly terrifying.

Do not waste your time, money, or dignity on this disaster.

The whole operation is a joke. Unsafe, disorganized, and completely disrespectful of guests’ time, money, and wellbeing. There is absolutely no excuse for a world-famous landmark to run this poorly.

Do yourself a favor—go to literally any restaurant or lounge on a high floor in Dubai instead. You’ll get the same views, sorry- better views, and actually enjoy your time without risking your sanity (or safety). How they’re allowed to operate this way is beyond me.

A scam, a safety risk, and an absolute disgrace.

2 hours to get to elevators and 1 hour to get back!
No ventilation no places to seat nothing! they lie about waiting time, this is a total scam, don't go there not to spoil your travel.

Hallo ich habe mich auf den Besuch gefreut. Leider muss ich sagen ich musste 3 Stunden warten und die große Enttäuschung als ich oben war. Die Fenster waren so dreckig, dass man überhaupt keine Bilder machen konnte. Schade eigentlich

We had booked three tickets for the At the Top experience at Burj Khalifa, specifically choosing the sunset slot for its promise of breathtaking views. Eager to make the most of it, we left our hotel well in advance and took the Red Line metro, getting off at the Burj Khalifa station.

To our surprise, it took us nearly 40 minutes on foot to reach Dubai Mall from the dubai mall station. Once inside the mall, we found there were no clear signboards directing us to the Burj Khalifa entrance. We had to rely on asking shopkeepers for directions, which was both time-consuming and frustrating.

Upon reaching the ticket counter, we discovered that our online tickets needed to be converted into physical ones — a process that involved standing in line for another 30 minutes. After that, we were made to walk for an additional half-hour before being herded into a seemingly endless queue that moved at a snail’s pace. My elderly parents were visibly exhausted by this point.

After over an hour of waiting, we finally reached the elevators. By the time we got to the observation deck, it was already past 8 PM — the sun had long set, and the much-anticipated sunset view was completely missed. To make matters worse, the deck was extremely overcrowded, making it hard to enjoy the experience.

The journey downward was equally frustrating, with another long queue and a 40-minute wait just to descend.

In short: If you're planning a visit to the Burj Khalifa, you might be better off admiring it from the outside. The entire experience was chaotic, poorly organized, and exhausting. It certainly didn't live up to the hype, and we weren't the only ones disappointed — most visitors around us seemed equally frustrated.

Save your time, energy, and money — skip the visit to the

Wir wollten den Sonnenaufgang erleben. Sind um 5 Uhr morgens dort gewesen. Aber konnten nicht wirklich etwas sehen. Alle Scheiben im 124. Und 125. Stock waren beschlagen. Es gibt nur ein schmales Gitter, duch das man ein wenig schauen konnte, aber die Öffnung war sogar für die Handykamera zu klein - für eine normale Kamera sowieso.
Als die Sonne aufgegangen war, lösste sich der Tau langsam auf den Scheiben auf, aber sie waren sehr schmutzig und spiegelte. Was das Vergnügen und Fotos verarbeiten.

2 hours waiting just to get to lifts. Staff unhelpful and unable to advice the waiting time. Crowded and you feel like a catle waiting for water. Families with small children sleeping in parents arms.
Beautiful views just so badly organised. What is the point of buying tickets for certain time? Not a nice experience at all. Overpriced. Overbooked
Not really worth the waiting times.

That said, the waiting times were longer than expected, and some areas felt a bit too crowded, which made it hard to fully enjoy the moment. Also, the tickets are quite pricey, so I was hoping for a bit more in terms of the overall experience.