Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

I think this is a generally good company: the products are good as is the communication over these products. They send them out quickly. What I haven't been so impressed by is their handling of return... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Gavin was incredibly helpful and the service was amazing. We were sent the wrong colour as a gift and asked to swap for a different size and colour; they were posted out the day the old ones were ret... Ver más

Valorada con 5 estrellas sobre 5

The Sundowner hat is really an absolutely great hat, so comfortable and light. I would recommend that you get the size lager than your measurement. I measured 59cm but it was a little tight, so staf... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Phoned up on Friday about Redback boots to check stock before ordering them online, got the confirmation then ordered by lunchtime ish then Saturday morning my boots arrived!!. You cannot get better s... Ver más

Información sobre la empresa

  1. Tienda de ropa y equipos para actividades al aire libre

Escrito por la empresa

Official UK distributor and retailer for Barmah Hats, Redback Boots, Mora of Sweden, StrikeFire, MX3, SwissTech, Lumica, Zebra Head and MecArmy.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

42 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,4

Todas las opiniones

(42)

0 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 3 estrellas sobre 5

Return & refund could be a lot better/fairer!

I think this is a generally good company: the products are good as is the communication over these products. They send them out quickly. What I haven't been so impressed by is their handling of returns/refunds which could be much more customer-friendly. I was aware that the two items I bought were the last of their kind in stock. When I returned them (receipt confirmed by tracking info) they were immediately relisted confirming that my return had been inspected and was clearly deemed acceptable for resale and yet the refund was not processed with the same speed and conviction; I'm still waiting to hear from them about this! I really think that the priority should be to contact and confirm with the customer that the return has been accepted and is being processed FIRST and BEFORE relisting what is in effect the customer’s property until, that is, the return-refund has been confirmed!

24 de mayo de 2025
Opinión espontánea
Logotipo de Bushgear

Respuesta de Bushgear

Hello. We feel this review is a little unfair as we issue refunds immediately but your bank takes up to 10 days to actually provide the refund amount. Here is the actual wording copied directly from our business platform "After the refund is processed, it may take up to 10 business days for the refunded amount to appear in your customer's account, depending on their bank's processing times." So basically, we processed everything in a very timely manner. Thanks.

Valorada con 5 estrellas sobre 5

Perfect

Great product selection of items not typically available in the UK, dispatched quickly, accepted and refunded a return immediately with no trouble. Flawless experience.

1 de noviembre de 2024
Opinión espontánea
Logotipo de Bushgear

Respuesta de Bushgear

Thanks for choosing Bushgear!

Valorada con 5 estrellas sobre 5

Sundowner GREAT HAT

The Sundowner hat is really an absolutely great hat, so comfortable and light. I would recommend that you get the size lager than your measurement. I measured 59cm but it was a little tight, so staff at Bushgear exchanged it for the size up, 61cm NO PROBLEM and that fitted absolutely perfect.
The staff at Bushgear are the Very Best and so helpful. I RECOMMEND
Ken Williams

23 de abril de 2024
Opinión espontánea
Logotipo de Bushgear

Respuesta de Bushgear

Thanks for shopping with us.

Valorada con 5 estrellas sobre 5

Redback boots.

Purchased a pair of Redback work boots about 12months ago and the transaction was made so simple. Not even looking elsewhere for future purchases.

29 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

After sales service.

I have used this company and think their products are good. Recently I contacted the company over an issue. They replied to my email promptly and were keen to give me advice. Selling things is a whole lot easier than backing that up with after sales service. So i give them full marks for getting back to me. I would certainly do business with them again on that basis alone.

24 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Proper boots

I've now had 2 pairs of Redback boots from Bushgear and I'm 100% happy with the boots and the service.
I've never had better or more comfortable boots in 40 years of building sites.

26 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Red Back boots

I have always bought my Red Back boots from Bush Gear, great work boots that are comfortable. Very simple process to order. Many thanks

26 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service.

Comprehensive communication from Bushgear from the start. My order was dispatched rapidly and arrived in great condition. I will be more than happy to use this company again. Excellent customer service!

9 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bush hat for my wife

Bought a hat for my wife's Christmas present - got the size wrong (twice) Bushgear's customer service was excellent and they exchanged the hat twice at no cost.

The hat itself is superb quality, looks fantastic and my wife says it is very comfortable and she is delighted with it.

Overall the shopping experience with Bushgear was superb. I only wish that all online purchasing experiences were as trouble free as this one was. We wouldn't hesitate to buy from them again.

1 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great boots This is the second pair of Bushgear…

This is the second pair of Bushgear boots I have bought the first pair were for my son who went on about them so much I bought myself a pair and I wasn’t disappointed they are supremely comfortable and the grip is great we work in building and landscaping
Great boots!!!!

15 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

First rate service

First rate service, easy and helpful with delivery when promised. Also I really like the Barmah hats which fit me perfectly, last for ages and are second to none in their quality

16 de febrero de 2023
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más