The service was amazing, really fast. The breakdown was in a really dangerous place and in fog. The policeman put warning notices at each end of the s bend. The tow truck lady was brilliant and altho... Ver más
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Consulta las opiniones de los clientes
Would have been a 5 but had to appeal against their original decision to refuse to do our catalytic converter under warranty. Fortunately our main dealer intervened and they changed their minds and pa... Ver más
The finished paint job was excellent, and completed within the hour, with fuss as I'd prepared my car parking. Some delays in arrival time which caused some concerns. But alls well that ends well... Ver más
I can honestly say car care plan has come out trumps. My car required a new engine requiring a large sum and car care plan approved this, all communication was great staff was helpful and ver professi... Ver más
Información sobre la empresa
Escrito por la empresa
Car Care Plan is the UK's leading provider of vehicle warranty and motoring programmes.
Información de contacto
5 Mid Point Business Park, BD3 7AG, Bradford, Reino Unido
- 0344 573 8000
- carcareplan.com
Ha contestado el 83% de las opiniones negativas
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Friendly technician
Friendly technician , on time and straight on with the job , perfect invisible repair to rear off side plastic painted bumper , good job .
Stefan was marvellous but the admin…
Stefan was marvellous but the admin behind him left a lot to be desired.
Good job done.
Got a time slot sent to me & then a phone call to let me know when he was half an hour away.
The young man was very polite & friendly.
He was very knowledgeable about his work & did a very good job in very good time.
Really easy to contact and deal with
Really easy to contact and deal with. Great service. Engineer was really efficient and also provided a great service.
Communication was poor
Communication was poor. I was supposed to get a email confirmation for changes to dates.
Had to call three times answering time varied fro 20 minutes to 40 minutes.
Work completed by DWV was satisfactory but Mike was amazing and could not be more helpful.
He did work on my Porsche last year
and was exceptional on both occasions.

Respuesta de Car Care Plan
No problems settling the claim on the…
No problems settling the claim on the policy
Screw in almost new tyre
Very helpful when I phoned followed by fast action and settlement of claim.
Excellent customer service
Each time I spoke to a member of staff they were polite, professional & very helpful.
Unfortunately they were let down by the company who were supposed to contact me to repair my alloy wheel. Despite sending emails & making phone calls the repair company still didn't contact me.
However, on the third occasion contacting Car Care a charming & extremely helpful gentleman called Matthew arranged for a different company to do the repair & they have already been in touch.
Although it has been frustrating I cannot fault the staff at Car Care at all. They tried very hard to resolve the issue & all deserve much praise. They were all polite, professional, courteous & a credit to your company.
Excellent service
Excellent service, very quick and the alloy repair was carried out to an extremely high standard. Recommended
Excellent repair work completed
Straight forward booking system.
Speedy response.
Professional technician.
Excellent repair work completed.
Quite Good Did not agree about a'dent'…
Quite Good Did not agree about a'dent' however compensated Alloy Wheel OK.Fine.
Punctual and courteous staff
Punctual and courteous staff, the job was completed to a high standard and in the timeframe advised
Quck response time
A very good job
When they finally contacted me to arrange the repair, the work was done well. It was worth the premium I paid.
Everything went exactly to plan and I…
Everything went exactly to plan and I did have to cancel the first appointment
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