I was seriously worried about the qualification of the person who came out, he didn't seem to be able to diagnose the problem. Repair started 28 September but not completed till 14 October. When he go... Ver más
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Consulta las opiniones de los clientes
This was the first time that I needed to call on Care Club under the subscription scheme, and every stage was carried out as I would have hoped. Booking a plumber was easy and everyone with whom I dea... Ver más
The engineer was punctual, helpful and friendly. He also had the experience to do the job. He had to leave the job to obtain a part, which I was pleased about as I wanted the job doing today, so he we... Ver más
Providing you can convey the gravity of your situation over the phone I found both the Care Club personal and the boiler engineer first class and extremely response to my situation. The boiler needed... Ver más
Información sobre la empresa
Escrito por la empresa
When you choose Care Club, you choose peace of mind. We believe all households deserve local, responsive and quality service at affordable price. Our professional, highly-skilled engineers are just a phone call away, and our team is focused on delivering a premium experience 365 days a year.
Información de contacto
Trigate, 210-222 Hagley Road West, Oldbury, B68 0NP, Birmingham, Reino Unido
- 0333 2412490
- reachout@careclub.co.uk
- careclub.co.uk
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Always a quick response
Always a quick response, when we have needed them they have always been there by the next day, their engineers always tell us what the problem is and is usually fixed the same day.
Very good 5star helpful on time and…
Very good 5star helpful on time and always there repairs are amazing. Nice and helpful staff.would recommend to any one who are looking for a plumber
Bank Holiday Leak
excellence , although the problem could not be sorted out on the bank holiday ,it was quickly sorted out on the Tuesday , care bear saves me a lot of stress and always delivers the results.
Outstanding plumber
The engineer (Gufraz) called to tell me he was on his way.
He was pleasant, polite, competent and friendly.
My problem was soon resolved to my complete satisfaction and would readily recommed this company to all seeking a trained and expert plumber.
They are lucky I am giving them 2…
They are lucky I am giving them 2 stars. The Engineer who was very good and the only good bit of the experience,arrived after a four hour and forty minute wait to replace the cold water pipe to our washing machine, it was broken he didn’t have a replacement even after telling customer service that he would need to replace it. They said don’t worry he will have a spare pipe on his van, he then asked me if I knew where he could get one, I didn’t know so he then got. In his van and drove off.
Two hours later he returned and completed the job which took him ten minutes.
All in all about 7 hours total.
A very prompt service
A very prompt service. The plumber who came was nice and the job completed.
Rang in the morning for emergency…
Rang in the morning for emergency plumbing and engineer arrived same day in under 5 hrs. Problem resolved engineer very helpful and quick also left bathroom clean. After care was good too got a call from office to check i was satisfied and happy with the job. Will hughly recommend
Excellent service!
Very prompt - same day! - service. Courteous and efficient engineer. Thank you!
Very friendly & gave good efficient…
Very friendly & gave good efficient advice
Great service
Great service, the plumber was great and good communication.
Beware of Debt Collection if canceled early.
GOOD:Engineer was friendly and efficient on both boiler services.
BAD: Be aware that you cannot cancel the policy without 1 years notice to not renew. I stopped the Direct debit as I had to remind Careclub on both occasions when my Service was due. They do not know what Customer Service actually is, and got a Debt Collection letter from them.
They are expensive and I've found the same policy elsewhere for half the fee.
The man came quickly to repair the…
The man came quickly to repair the leak,he was very polite and pleasant to deal with.
Care Club agent spent time in getting…
Care Club agent spent time in getting all information about payments and happily offered to reduce monthly payments for another year as well as arranging an immediate service to be carried out! Much appreciated!
Extremely friendly engineer
Extremely friendly engineer. He did a great job. He phoned later in the evening to check if all was okay.
A very pleasant experience
A very pleasant experience. The engineer was polite and friendly and explained what he had done. He was thorough, and left us happy with the service. I would recommend Care club to anybody.
Thank you guys.
Steve the engineer was excellent
Steve the engineer was excellent. Very knowledgeable and fixed the issue in minutes.
Brilliant
2 big jobs - boiler replacement and all radiator valves plus thermostat updated. The engineers were punctual, polite, and skilled, and got both jobs done beautifully, leave the flat spotless afterwards. The behind-the-scenes facilitation
was also meticulous. Thank you so much.
Leaking pipe.
Before I start I would like to know what you do if your emergency is after 1900hrs because I was unable to contact anybody except by leaving a message. I had to wait until the next morning to speak to somebody about my leaking pipe. The man turned up at midday and soon found the problem and fixed it in no time at all. Could have smiled a bit more but he did the job well and left everything tidy. The office phoned just to make sure I was happy with the outcome which I was. A professional job well done but try to sort out after hours emergencies.
After speaking to the call centre &…
Faulty Toiltet
After speaking to the call centre & explaining i had a toilet that wasn't stopping flushing. The operative booked me in with a plumber the following day. The plumber explained the ongoing issue i had & replaced a faulty syphon in cistern .
Excellent service and quick and…
Excellent service and quick and efficient repair, would highly recommend this service
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