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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I was seriously worried about the qualification of the person who came out, he didn't seem to be able to diagnose the problem. Repair started 28 September but not completed till 14 October. When he go... Ver más

Valorada con 5 estrellas sobre 5

This was the first time that I needed to call on Care Club under the subscription scheme, and every stage was carried out as I would have hoped. Booking a plumber was easy and everyone with whom I dea... Ver más

Valorada con 5 estrellas sobre 5

The engineer was punctual, helpful and friendly. He also had the experience to do the job. He had to leave the job to obtain a part, which I was pleased about as I wanted the job doing today, so he we... Ver más

Valorada con 5 estrellas sobre 5

Providing you can convey the gravity of your situation over the phone I found both the Care Club personal and the boiler engineer first class and extremely response to my situation. The boiler needed... Ver más

Información sobre la empresa

  1. Compañía de seguros

Escrito por la empresa

When you choose Care Club, you choose peace of mind. We believe all households deserve local, responsive and quality service at affordable price. Our professional, highly-skilled engineers are just a phone call away, and our team is focused on delivering a premium experience 365 days a year.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 10% de las opiniones negativas

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4,5

Todas las opiniones

(1674)

553 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Always a quick response

Always a quick response, when we have needed them they have always been there by the next day, their engineers always tell us what the problem is and is usually fixed the same day.

4 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bank Holiday Leak

excellence , although the problem could not be sorted out on the bank holiday ,it was quickly sorted out on the Tuesday , care bear saves me a lot of stress and always delivers the results.

1 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding plumber

The engineer (Gufraz) called to tell me he was on his way.
He was pleasant, polite, competent and friendly.
My problem was soon resolved to my complete satisfaction and would readily recommed this company to all seeking a trained and expert plumber.

3 de junio de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

They are lucky I am giving them 2…

They are lucky I am giving them 2 stars. The Engineer who was very good and the only good bit of the experience,arrived after a four hour and forty minute wait to replace the cold water pipe to our washing machine, it was broken he didn’t have a replacement even after telling customer service that he would need to replace it. They said don’t worry he will have a spare pipe on his van, he then asked me if I knew where he could get one, I didn’t know so he then got. In his van and drove off.
Two hours later he returned and completed the job which took him ten minutes.
All in all about 7 hours total.

27 de mayo de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Rang in the morning for emergency…

Rang in the morning for emergency plumbing and engineer arrived same day in under 5 hrs. Problem resolved engineer very helpful and quick also left bathroom clean. After care was good too got a call from office to check i was satisfied and happy with the job. Will hughly recommend

2 de junio de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Beware of Debt Collection if canceled early.

GOOD:Engineer was friendly and efficient on both boiler services.

BAD: Be aware that you cannot cancel the policy without 1 years notice to not renew. I stopped the Direct debit as I had to remind Careclub on both occasions when my Service was due. They do not know what Customer Service actually is, and got a Debt Collection letter from them.

They are expensive and I've found the same policy elsewhere for half the fee.

1 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Care Club agent spent time in getting…

Care Club agent spent time in getting all information about payments and happily offered to reduce monthly payments for another year as well as arranging an immediate service to be carried out! Much appreciated!

4 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

A very pleasant experience

A very pleasant experience. The engineer was polite and friendly and explained what he had done. He was thorough, and left us happy with the service. I would recommend Care club to anybody.

Thank you guys.

26 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant

2 big jobs - boiler replacement and all radiator valves plus thermostat updated. The engineers were punctual, polite, and skilled, and got both jobs done beautifully, leave the flat spotless afterwards. The behind-the-scenes facilitation
was also meticulous. Thank you so much.

21 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Leaking pipe.

Before I start I would like to know what you do if your emergency is after 1900hrs because I was unable to contact anybody except by leaving a message. I had to wait until the next morning to speak to somebody about my leaking pipe. The man turned up at midday and soon found the problem and fixed it in no time at all. Could have smiled a bit more but he did the job well and left everything tidy. The office phoned just to make sure I was happy with the outcome which I was. A professional job well done but try to sort out after hours emergencies.

20 de mayo de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

After speaking to the call centre &…

Faulty Toiltet
After speaking to the call centre & explaining i had a toilet that wasn't stopping flushing. The operative booked me in with a plumber the following day. The plumber explained the ongoing issue i had & replaced a faulty syphon in cistern .

21 de mayo de 2026
Opinión espontánea

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