I was seriously worried about the qualification of the person who came out, he didn't seem to be able to diagnose the problem. Repair started 28 September but not completed till 14 October. When he go... Ver más
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Consulta las opiniones de los clientes
The engineer was punctual, helpful and friendly. He also had the experience to do the job. He had to leave the job to obtain a part, which I was pleased about as I wanted the job doing today, so he we... Ver más
This was the first time that I needed to call on Care Club under the subscription scheme, and every stage was carried out as I would have hoped. Booking a plumber was easy and everyone with whom I dea... Ver más
Arrived on time from Derby and did a brilliant job servicing my boiler and getting it working Rob was very respectful and friendly. Thankyou
Información sobre la empresa
Escrito por la empresa
When you choose Care Club, you choose peace of mind. We believe all households deserve local, responsive and quality service at affordable price. Our professional, highly-skilled engineers are just a phone call away, and our team is focused on delivering a premium experience 365 days a year.
Información de contacto
Trigate, 210-222 Hagley Road West, Oldbury, B68 0NP, Birmingham, Reino Unido
- 0333 2412490
- reachout@careclub.co.uk
- careclub.co.uk
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Annual FREE Boiler Service.
Sophie pitched up on time, giving a heads up when she was on the way. Identified remedial work required during the service, with a subsequent visit to fix it all up. Clean and tidy, no hassle at all.
Service was 14th of August
Remedial work completed 07 September
Thanks Sophie!
the Engineer was nice and early…
the Engineer was nice and early introduced himself,did a good job.
Distribution board install and existing fault remediation
The Engineer arrived on time in the morning and did a very good job he was very professional and friendly. There was an issue with previous work that had been done years ago when the kitchen was extended which he successfully diagnosed and fixed that as part of his testing of the new distribution board install.
Engineer was great but booking…
Engineer was great but booking experience definitely not. Tried emailing but no response ,tried direct messaging for call back ,no response. Only had success when actually telephoning and holding for some considerable time.
Very prompt and courteous service
Very prompt and courteous service. Great!
Friendly and efficient engineer.
Outstanding service
Outstanding service, engineer arrived on time, was very courteous and explained every element of the process.
No stress pumber
One plumber looked at my indoor pipe under stairs and said it was old claw system! Rightio came out plumber looked repaired it within 15 mins fantastic service.
A Great Service
The engineer was very professional and courteous, the problems were explained and sorted with minimal fuss,
A Great Service
Had an issue with my electrics
Had an issue with my electrics, Darren attended and he was polite and friendly and sorted the job quickly. So pleased I purchased my care plan!
Really good service from the company
Really good service from the company. They repaired my boiler and overall I was very happy with the work. The only downside was the communication, as I had to chase them a couple of times for updates. Communication is definitely an area they could improve.
That said, the service itself was good, and the issue was resolved properly, so they still deserve 5 stars from me. I would use them again.
Very Professional Job.
The engineer was very friendly guy who came and did his job with no problems whatsoever. Very respectful of my property too. Would recommend care club 10/10.
quick service
Care club team professional, polite and efficient
following the call to the care club that I had a problem to
them sending a plumber all done in a timely manner.
Recommend care club service to everyone.
The engineer was polite & friendly …
The engineer was polite & friendly & more importantly was good at his job. Excellent service.
Adam the engineer was polite &…
Adam the engineer was polite & professional and completed the job quickly and efficiently. Great customer service and follow up comms.
Care Club are always there when you need them.
Care Club are always there when you need them. The phone is always answered promptly and a date arranged in a very reasonable time scale. Their representatives are friendly. helpful and very professional. Great peace of mind thank you.
It was great from start to finish.
It was great from start to finish the person at care club soon had a engineer slot the very next day,the engineer was very helpful and soon had the job fixed.
Prompt attendance clean work very…
Prompt attendance clean work very pleasant plumber
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