I was seriously worried about the qualification of the person who came out, he didn't seem to be able to diagnose the problem. Repair started 28 September but not completed till 14 October. When he go... Ver más
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Consulta las opiniones de los clientes
The engineer was punctual, helpful and friendly. He also had the experience to do the job. He had to leave the job to obtain a part, which I was pleased about as I wanted the job doing today, so he we... Ver más
This was the first time that I needed to call on Care Club under the subscription scheme, and every stage was carried out as I would have hoped. Booking a plumber was easy and everyone with whom I dea... Ver más
Arrived on time from Derby and did a brilliant job servicing my boiler and getting it working Rob was very respectful and friendly. Thankyou
Información sobre la empresa
Escrito por la empresa
When you choose Care Club, you choose peace of mind. We believe all households deserve local, responsive and quality service at affordable price. Our professional, highly-skilled engineers are just a phone call away, and our team is focused on delivering a premium experience 365 days a year.
Información de contacto
Trigate, 210-222 Hagley Road West, Oldbury, B68 0NP, Birmingham, Reino Unido
- 0333 2412490
- reachout@careclub.co.uk
- careclub.co.uk
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Good service…
Engineer returned to complete the job of fitting a new boiler pump which had to wait until our return from holiday. Job completed satisfactorily.
Light fitting was broken in my…
Light fitting was broken in my daughters room, care club arranged within a week and Darren (electrician) arrived on time as per phone call prior. Happy with the communication and it was replaced quickly with no mess!
Repair of Flickering Light
The electrician arrived on the allocated date and within the timeframe given to repair the light fitting
However it turned out to be a loose connection in the light switch instead
So it was a quick job
Providing you can convey the gravity of…
Providing you can convey the gravity of your situation over the phone I found both the Care Club personal and the boiler engineer first class and extremely response to my situation. The boiler needed a part to perform properly again and I think things went as swiftly as they could under the circumstances. Can't fault the team, well done.
Time given to attend for service was 8-12…
Time given to attend for service was between 8 - 12, time arrived 14.10, I had to ring at 12 to find out what was going on, no courtesy call to say running late.
Service overall was good, explained what the reading are and were there should be, guy was friendly and easy to chat with.
I did have plans for the day, no put off, for the next day..would have been 5 stars.
No leaving certificates with tenants.
Contact centre helpful, servicing is prompt.
HOWEVER They don’t leave copies of servicing info and gas safety certificates. You have to ring and chase every document. Useless now that we legally have to leave them with tenants.
Would recommend, great work.
Great work, really tidy and efficient. Explained everything before completing the job. Very pleased with the end result.
A very professional service from start…
A very professional service from start to finish, engineer was very knowledgeable and informative
Excellent service!
Boiler service was easily arranged and delivered on time. Engineers were prompt and respectful, clean and tidy, with minimum disruption.
Fine arrived on time did job no fuss
Engineer did an excellent job servicing
Engineer did an excellent job servicing our boiler took his time did a very thorough job .Well mannered very polite.Thankyou Rightio.
Gentman was polite and friendly
Gentman was polite and friendly. Respectful of property
Kepted updated on arrival and time
Ben was fantastic!
Ben was professional, knowledgeable, patient, kind & friendly. He resolved our issues throughly - thank you
Very helpful and sufficient in handling…
Very helpful and sufficient in handling the call.
The engineer arrived within the…
The engineer arrived within the prescribed time and was extremely professional and completed the task with minimum disruption and everything was left in a tidy manner.
Good service with friendly face and job…
Good service with friendly face and job done in good time
Great service short wait for parts
Great service polite staff
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