I was seriously worried about the qualification of the person who came out, he didn't seem to be able to diagnose the problem. Repair started 28 September but not completed till 14 October. When he go... Ver más
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Consulta las opiniones de los clientes
The engineer was punctual, helpful and friendly. He also had the experience to do the job. He had to leave the job to obtain a part, which I was pleased about as I wanted the job doing today, so he we... Ver más
This was the first time that I needed to call on Care Club under the subscription scheme, and every stage was carried out as I would have hoped. Booking a plumber was easy and everyone with whom I dea... Ver más
Arrived on time from Derby and did a brilliant job servicing my boiler and getting it working Rob was very respectful and friendly. Thankyou
Información sobre la empresa
Escrito por la empresa
When you choose Care Club, you choose peace of mind. We believe all households deserve local, responsive and quality service at affordable price. Our professional, highly-skilled engineers are just a phone call away, and our team is focused on delivering a premium experience 365 days a year.
Información de contacto
Trigate, 210-222 Hagley Road West, Oldbury, B68 0NP, Birmingham, Reino Unido
- 0333 2412490
- reachout@careclub.co.uk
- careclub.co.uk
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Service was excellent with polite and…
Service was excellent with polite and helpful telephone conversation followed by a friendly and very helpful engineer who did a great job.
Very good service.Thanks !
Turned up on time and was very helpful
Turned up on time and was very helpful
Amazing service as ever!
Amazing service as ever!
Fast , friendly and very professional
On time.friendly.hard working…
On time.friendly.hard working informative
Sunday emergency help
The operator was very helpful and understanding.
The plumber quick and accurate with his job.
Fast and excellent.
the biggest thanks needs to go to…
the biggest thanks needs to go to Behdad the plumber. He was fantastic and went out of his way to fix the problem and check for associated issues. I cannot thank him enough for his calm and professional manner and for his creative and quick thinking. Thank you very much Behdad
Professional engineer
Professional engineer, perfect work and very quick service.
We Don't Careclub!
March 2025, Had a leak on my boiler, the Careclub team sent an engineer out. He tried to fix the issue but found he needed a part. Ordered the part and a few days later came to fix it. After he left had a problem with the boiler tripping out, without a boiler for 4 days (Cold days with kids in house), when they eventually came again they sent a young lad who seemed a little green. He did something to the boiler, then left. When we started to use the boiler again, there was a smell of burning. So we stopped using the boiler and called them again. A different guy came out and said whatever the boy did, burned the boiler out. I complained to Careclub and they said, they can give us a good deal on a new boiler. £4000.00! I promptly contacted a local plumber to quote me He offered me a higher rated boiler larger output guaranteed work and 5 year guarantee for £3500.
Then to add salt to the wound, when I tried to cancel careclub, they threatened me, because I was still within the contract period and if I didn't continue paying, they would take legal action. Stay well away from these criminals!
Excellent Service from Rightio
I had asked for a technician to do some plumbing in my home and the company sent me someone within 24 hours! Very impressive. The service was first class and the plumber was very efficient and friendly. The work was completed within an hour and I was more than pleased with the result.
We cannot ,say thankyou enough for the…
We cannot ,say thankyou enough for the service🎉 that we have received ,We called with a plumbing situation ,And we were helped very quickly and kept updated by the lovely Service Team at Care club 😎👍,Our Engineer was Prompt and his work completed to 5 star😎👍 ⭐️,We are really happy with our 10 years + with care club 🎉 ,and look forward to more years with a Great Company Thanks For helping to look after our Property & Us 👍😎
Good worker very friendly and helpful
Good worker very friendly and helpful
Good service and friendly engineer
The engineer was early and really pleasant. He did a good job and got everything done in a timely manner. Really happy with service again
Very efficient service
The engineer came out the day after we reported the problem. He even phoned to let us know when he would be with us on the day.
He repaired the U bend with very little fuss and leaving no mess behind.
Would recommend Care Club to anyone.
Very happy with the whole experience
Very happy with the whole experience. Job was completed quickly and efficiently the following day. Customer Care were friendly and polite in booking the job and the plumber was also friendly and took the time to explain the solution. We were kept informed at every step regarding his arrival.
Took over 2 weeks to get my toilet…
Took over 2 weeks to get my toilet flush. Phoned up on 16th July was told they couldn't come until the 21st of July July then told on the morning should of come there wasn't anyone to come as the workmen had phoned in sick and it would have to rebook for them to fix it which it was arranged for 24th July where a lovely gentleman came out but was very apologetic that he could only do a temporary repair as a new part was needed and he didn't want to leave a wheelchair user without a toilet and he would or the part right away and it should be here the following monday/Tuesday. Still had arrived on the Wednesday so phoned to see where it was to be told it still hadn't arrived and didn't know when it would arrive or fitted it i told them was discusting to have to wait this long especially as a wheelchair user and I certainly wouldn't be recommending Care Club to my friends in the future. Finally it was fixed on the 30th july by the gentleman who came the first time a extremely unhappy customer.
Great service from Care Club
Great service from Care Club
Helpful, knowledgeable & kept me updated every step of the way
Care Club Is it Worth it …………
Although the plumber was a little after the scheduled timeline he was really friendly and efficient. Done within the hour gave us lovely feedback with regard to the job he carried out for us. He was a great advert for Rightio Plumbers and the care club. Worth the monthly outlay for peace of mind. Yes it was worth it!
Service was prompt
Service was prompt, very pleasant technician.
Service completed.
Office staff also pleasant and very helpful.
Spares needed were ordered and fitted 24 hrs later
Very happy with the Service.
Very happy with job done.
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