Monjur was very helpful with the booking. He explained everything I needed to know. There was a problem at the hospital with collecting Paula but the guys were patient and polite and got Paula ho... Ver más
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Monjur was very helpful with the booking. He explained everything I needed to know. There was a problem at the hospital with collecting Paula but the guys were patient and polite and got Paula ho... Ver más
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I used Care Safe as I needed to be decanted from my fourth floor flat to temporarily accommodation following a prolonged lift outage in my building. I have mobility issues and can’t use stairs. It w... Ver más
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This was our first time using this type of service. The person I spoke to was very helpful and explained everything clearly. The driver was great. He was very careful in assisting my husband into t... Ver más
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I recently had to make a booking to take a very elderly, unwell lady - a wheelchair user - to a hospital appointment in central London. I found the booking process thorough and helpful, and they took... Ver más
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Care Safe: Elevating lives with technology-driven care at your doorstep. From reliable wheelchair access, ambulance transportation, personal care, and remote medical monitoring all in one place. No more long waits for a GP appointment or blood tests; Care Safe covers you at your convenience.
Office 1.14, Bay Technology Centre, Baglan Innovation Park, Central Avenue, Port Talbot SA12 7AX, SA12 7AX, Neath Port Talbot, Reino Unido
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I needed to be transported from London to Leigh-on-Sea following an ankle operation and Care Safe were fantastic from start to finish.
They made things easy with the initial enquiry, clearly explaining evertyhing.
They picked me up around 8:30 pm and the journey home was made easy as both members of staff were extremely polite & professional.
They assisted me into my home, ensuring I was safe and sound.
I will be recommending Care Safe Mobility to my physio, should others need a reliable and professional service.
Thanks to all at Care Safe Mobilty

Respuesta de Care Safe
The ambulance arrived on time. The crew were polite and professional. They assisted my husband into the wheelchair making sure he was safe at all times. They then helped at the destination and made sure nothing else was required before they left. I would definitely recommend them and use them again

Respuesta de Care Safe
I am writing this from the perspective of an ex staff member.
On the whole, it appears a very good provider. However, having vehicles that had oxygen and NO staff trained in the administration of oxygen was a concern.
Staff had no clue as to the role of patient transport. No uniform, so expected to wear jeans and for an "ambulance" vehicle I felt this was unprofessional. On one occasion a patient was required to attend an A+E after an appointment due to concerns.
The look we got standing in a and e with patient on stretcher and the paramedic on the booking desk asked us "why do you look such a state. Do you not have a uniform".
Taking money off of staff for things such as "mileage" if patients forgot things in the ambulance.
Luckily everything I have stated on here I have proof of hence it is factual.
On one occasion, one female member of the staff (who is meant to book Jobs and as any controller would, work put a time the staff member needs to be at work). I got blamed for coming in my normal time and the patient was late to appointment.
When I had left a few months back, not ONE staff member had any accredited training certificate. No manual handling course, no carry chair course, no stretcher manual handling course.
Invest in proper training and your staff will propel you to great heights in terms of reputation and work.
Guys - having working for some of the BEST ambulance providers, I can assure you that not ONE of them charges extra money for using equipment such as a wheelchair or a carry chair. Financial Parasites.
Glad I left. Was sending me down a depressed road.
Just my personal experience.
Tried to help, didn't listen. Now being listened to on a massive scale at new role.
This post isn't to be horrible or nasty but I cannot stand the way you was treating the young man who worked in the office. Bollocking him for even drinking in the vehicles, he's a human being.
When I resigned, I got told by neha - "you didn't ask for permission to leave us".
I have all the email correspondence saved. Disgusting company and run like a slave house.
The driver at the moment is an absolute gem and he's brilliant. He deserves better.

Respuesta de Care Safe
They were on time and very pleasant and patient.

Respuesta de Care Safe
I would highly recommend this service, the two carers where lovely to my mum while transporting her to a care home.

Respuesta de Care Safe
Punctual, friendly and made a long journey for my elderly father much easier than I ever expected.

Respuesta de Care Safe
Punctual well prepared. Meticulous care and sympathetic treatment. Total commitment to care and safety. Polite confident friendly and professional

Respuesta de Care Safe
From the beginning with the booking the young man was very helpful and considerate, the transport was excellent all straight forward arrived in plenty of time I would absolutely recommend it it is quite expensive however with the service we received you can see where the money is spent , but was peace of mind that we wasn’t going to get let down , we have booked again in two weeks time .

Respuesta de Care Safe
Service ran smoothly and efficiently with no hitches and in a friendly manner.

Respuesta de Care Safe
Excellent and quick service, very helpful ambiance drivers. The stretcher was a bit small for my rather big husband but the drivers did their best to make him very comfortable. I will use them again

Respuesta de Care Safe
Excellent service. Charming helpful gentleman came to the hospital to transfer myfathe home
Excellent very helpful and efficient service, skilled at transporting a vulnerable adult in a wheelchair. Would highly recommend
Arrived in plenty of time. Always making sure my sister was comfortable and very helpful when we reached home. Definitely recommend

Respuesta de Care Safe
Great service,on time
and caring driver.Cannot fault them,i will use again.
quick response to any requests and messages passed on promptly to drivers. Can’t fault the service. Will be using regularly.

Respuesta de Care Safe
This service is brilliant. Always on time and mum felt so safe with their driver. I would definitely recommend this service for any trips which a person needs to go anywhere in awheelchair. They are kind, chatty and caring. Everything that you need when the person feels unwell or not mobile.
Thank you for all your help with my mum. You made the transfers to rehab and her home so easy.

Respuesta de Care Safe
I recently used Care Safe Mobility as I had a dentist appointment to go to. I knew there would be some anesthetic used so to save having to order black cabs which I normally use, I thought I'd go for a service that offered pre booked transport for wheelchair users.
The service was great, just what I needed, without all the unnecessary costly extras such as a paramedic etc. The driver Neil was very helpful and friendly.
I'll definitely be using them again when needed!

Respuesta de Care Safe
Great supportive team. Excellent service. All vehicles clean and all journeys are safe. Would recommend

Respuesta de Care Safe
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