Great communication, timely responses and clear answers to questions for less knowledgeable about flooring. I was super happy with the floor (quick step) and ordered carpet for my stairs. Really happy... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Great communication, timely responses and clear answers to questions for less knowledgeable about flooring. I was super happy with the floor (quick step) and ordered carpet for my stairs. Really happy... Ver más
La empresa ha respondido
Having never ordered a carpet before nor heard of carpetsandmore i was a bit weary of ordering..... totally unfounded as are the negative reviews you see on trustpilot Akram and Jason maintained... Ver más
La empresa ha respondido
Couldn't be happier with our purchase. We shopped around online for our hall, lounge and dining room wood floor, so happy we used Carpets And More. Ordered samples which arrived the next day, placed o... Ver más
First impression was very good. Reasonable price, good communication and customer service. Beware that this company always uses a one man delivery service, does say this in t&c and also in the carpet... Ver más
La empresa ha respondido
Gould House, M20 4ZE, Manchester, Reino Unido
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great communication, timely responses and clear answers to questions for less knowledgeable about flooring. I was super happy with the floor (quick step) and ordered carpet for my stairs. Really happy and will use again!

Respuesta de Carpets And More
Having never ordered a carpet before nor heard of carpetsandmore i was a bit weary of ordering..... totally unfounded as are the negative reviews you see on trustpilot
Akram and Jason maintained communication throughout the process, and i got what i asked for when i asked for it at a good price
so overall, perfect and I couldn't ask for a better service

Respuesta de Carpets And More
Good quality material ordered online and phoned and spoke with the office who advised approx delivery time and the material arrived exactly as advised for timely installation. Thank you so much

Respuesta de Carpets And More
The carpet price was very competitive and following a nice conversation with Akram, it was suggested that if we book the underlay, then we could save a delivery cost. Akram gave me a very competitive price and the process was effortless. Great service from an online vendor.

Respuesta de Carpets And More
Carpets were really good quality, the phone service was very good and the delivery was fab, a very happy customer

Respuesta de Carpets And More
We had new flooring installed in our living and dining room and the whole experience was excellent from start to finish. Akram was really supportive when we were deciding on the best colour and took the time to talk us through different flooring options that would suit the space.
Communication throughout was also brilliant. We were kept up to date at every stage, and whenever we had questions, the responses were quick and genuinely helpful.
On fitting day, Andy was fantastic, very experienced, efficient, and clearly knew exactly what he was doing. The floor was fitted with ease and the finish looks amazing.
Highly recommend this company if you want a smooth process, helpful advice, and great workmanship.

Respuesta de Carpets And More
Saved a fortune by ordering from C & M, after what I'd been quoted. It arrived well packaged and on time. Would definitely recommend them.

Respuesta de Carpets And More
After encountering a minor problem with my carpet arriving slightly damaged, Ibrahim from carpets&more made exceptional efforts to guarantee a satisfactory resolution.

Respuesta de Carpets And More
Recently, I purchased kitchen vinyl from this company, and the experience was fantastic. The staff provided excellent assistance every step of the way. The delivery, spanning from Manchester to East Anglia, was quick and seamless, taking just a week from the time I placed my order. I would definitely consider using their services in the future.

Respuesta de Carpets And More
I’ve been extremely impressed with this company. I found the carpet I wanted on their website at a very competitive price and called to ask if it could be made into an area rug. They contacted the binding company, quickly emailed me a quote, and were both efficient and polite throughout — they genuinely seemed to care.
Once we placed the order, I was kept updated on the progress and delivery was arranged without any hassle. The rug arrived well packaged, and it looks fantastic in our home. It’s completely transformed and zoned our large open-plan lounge.
I would highly recommend this company.

Respuesta de Carpets And More
I recently bought vinyl for my kitchen from the company. The sales people were extremely helpful throughout the process. Delivery from the Manchester area to East Anglia was swift and efficient (one week from order to delivery). I would certainly use them again.

Respuesta de Carpets And More
Efficient service, great price and excellent helpful staff. Very pleased and would recommend

Respuesta de Carpets And More
Carpet was laid down nice but a radiator valves was broken and balanced back into place so I wasn't aware of.it being damaged. Did inform C.M manager Morgan and any knowledge was swiftly denied. This valve is in a small space between a door that had the carpet placed in so it really could only be broken by them. I've been in my.home 3 years and other than setting the.heat level on this radiator I have not had any reason to be in or near the valve. Since sending the picture of valve to them I have got no response.
Just ensure that you check valves and cross check their work that nothing has been damaged. Other than that they did do a good job with the carpet
This is the second time I’ve ordered carpet for the whole house from carpets and more. Exactly the same carpet as was sold in carpet right but for half the price. Delivery was prompt as stated. Will definitely use again

Respuesta de Carpets And More
Easy to navigate website, kept well informed throughout the process and delivery with tracking was prompt, on time and courteous.

Respuesta de Carpets And More
Great price for quality carpet, delivery on time & fast response to any queries, I saved a lot ordering online & arranging my own fitter. Would definitely recommend.

Respuesta de Carpets And More
Huge prices for products and labor, total lack of communication and assistance after the contract ends, insufficient and unqualified staff. Regardless of the value of the contract, at the end of it they don't even answer the phone if you need maintenance. My recommendation is to stay as far away from this company as possible.

Respuesta de Carpets And More
Very friendly and helpful staff in the shop and the same applies to the fitters who laid 3 carpets in no time at all and made useful suggestions regarding the fiddly bits ! Thanks !

Respuesta de Carpets And More
After sifting through countless carpet samples and consulting a textile expert, I became certain that a natural‑fibre carpet was the only choice for my stairs. I finally discovered the ideal one in just the right hue: the Cormar Malabar Two Fold in Balm. But as anyone who’s been to Iceland knows, local pricing can feel like a bad joke. The salesperson explained that the carpet would need to be specially ordered and estimated the cost at around £110–£123 per square metre to import it. That was simply beyond my budget.
Determined, I explored the option of sourcing it directly from the UK. A brief online search led me to Carpets And More — unlike other stores I contacted, they promised international delivery. I reached out and was lucky to connect with the exceptionally kind and helpful Eloïse. I paid for 28 sq m of carpet plus shipping all the way to my home in Iceland—and everything went exactly as hoped. The carpet was delivered to my door at no extra cost beyond the quoted transport. It arrived beautifully packaged, completely intact, and even included a detailed care‑guide from Cormar.
Now that the carpet has been laid, I couldn’t be happier. I think fondly of Eloïse and the other team at Carpets And More, whose assistance made this smooth and pleasurable experience possible. If any of them ever find themselves in Reykjavík, I would be delighted to buy them a drink and share a chat. My dream carpet now graces the stairs—soft, warm, and even more beautiful than I dared hope. Last, but not least, The difference in price was enough to cover the cost of the carpet installers — my transaction with Carpets And More ended up saving me a substantial amount.

Respuesta de Carpets And More
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.