Carpets And More Opiniones 

I was kept informed throughout the process or ordering and delivery.
There was a problem with the delivery arriving damaged but Carpets and Moore dealt with the situation quickly and efficiently by replacing the order to my full satisfaction

Good company selling quality products at competitive prices. There was an issue with the delivered product and Akram and his team did their best in finding a solution to my satisfaction. I am happy to recommend them. The only thing I would suggest to them is to improve their website as it appears to be too slow and doesn't appear to work properly.

Akram and the team bent over backwards to get us replacement flooring when we had been let down. Will definately recommend this company!

Jason and Akram were both always very helpful, communicative and generally great to deal with. They seem to have a very wide range of quality products available and what always turned out to be the best prices I could find online.

We had in general good experience. The carpet itself looks amazing. Delivery has been rescheduled but we’ve got it at the next day so we are pretty happy with it

What a great company... From chatting to the guys at customer service to Andy who delivered my carpet they made it easy and stress free. Delivered when they said they would and kept me informed all the way. The price was great and the service excellent. I won’t go anywhere else for carpet in the future.

I was very impressed with the customer service that I received from Carpets & More. The manufacturer made a mistake on the colour of one of the carpet rolls that I ordered. Akram was able to push the manufacturer to deliver another roll to me, instead of producing a new roll from scratch, saving a lot of time. Throughout my interactions with Akram, he came across as efficient, knowledgeable, professional.

We paid for some samples to be sent to us. We then had an email to say these had been discontinued and our money would be refunded. This was 6 weeks ago and our money had not been refunded and all emails to chase have been ignored. It is only a small sum of money but the point is we have paid for something we haven't received. Very relieved we have not bought any flooring from this company!

Two friendly guys kept us updated on their exact time of arrival and did a great job of cleaning our sitting room, stairs and landing. Our 15 year old carpets are now clean and stain free and look like new. Great job lads! Highly recommended

Excellent company to deal with - sent samples, competitive prices and kept in touch as matter of courtesy.
Delivered capers within 24 hours of their arrival at warehouse.

Quick and easy ordering process, fantastic customer service from start to finish and a great quality carpet to boot. Many thanks to Jason and Akram for having the carpet delivered right on time at such short notice!

Fantastic company to deal with. I needed my flooring quickly, Jason couldn’t have been more helpful and marked my order as priority. I received my flooring on time and I’m delighted with it.
Thank you Jason for keeping me updated throughout, I wouldn’t hesitate ordering from you again.

Absolutely beautiful carpets. Delighted with the service. Would definitely recommend..

Very helpful and friendly advisor and quick delivery.

Thank you Akhram and Jason.
Absolutely fantastic to deal with from start to finish. They helped us with the measurements and kept us informed throughout.
Will be ordering again as have 2 more bedrooms and some amtico flooring for the large rear extension which is being built.
Many Thanks lads

Exactly as ordered. Great price.

Jason was so helpful, pleasant manner and followed through on everything. Carpet delivered on time with helpful driver. On Jason’s recommendation found fitter on NICF - great job.

Placed order with them, was provided with delivery date. Called on the date of delivery to be told they hadn't been successful in getting hold of the flooring and they wouldn't be able to uphold the order. Apparently, they had been trying to get hold of the flooring in the days before, so they could have made a phone call to inform me about the issues they had been facing, to warn me. Disappointing that they didn't inform me and really let me down. The delivery date was last week and I am still facing delays now trying to get hold of flooring from a different company for my customer and this has had a knock on affect for my company. Really disappointing and not what you expect. Supply chains are difficult at the moment but it's not difficult to contact customers!

Great communication and very accomodating with our order.
Would recommend to anyone looking for high quality engineered wood floors.