The caviar, smoked salmon and truffles were all good Quality and very much enjoyed. When there was an issue with the shipping, I reached out and they insured that it reached me in time for my gatherin... Ver más
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Easy ordering experience and then a prompt phone call to verify shipping details! Order arrived in less than 24 hours, and to Saskatchewan. Another call to verify I received the shipment, right after... Ver más
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Ordered for the first time through CaviarHub and the whole process was stellar! We ordered mid afternoon and our package arrived in less than 24 hours. The packaging itself was super and the product... Ver más
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My order not only showed up with the ice pack completely melted but the caviars were HOT. Threw it out straight away, did not even attempt to try it. Wouldn't recommend this site at all. I think eithe... Ver más
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Información sobre la empresa
- Tienda de alimentos gourmet
- Productos de alimentos
- Proveedor de productos comestibles
- Mayorista de mariscos
Escrito por la empresa
CaviarHub is Canada's premium online destination for sturgeon caviar, red caviar, fish roe, and truffle products. Discover our carefully curated selection of fine caviar and truffle products perfect for any occasion and for any budget. Whether you need Beluga or Ossetra black caviar for a sophisticated party or salmon roe to spruce up your next dish, CaviarHub has you covered. Get personalized white glove service and 1-Day shipping on all orders, guaranteed to arrive fresh and cold.
Información de contacto
Montreal, Canadá
- 1-888-898-4035
- support@caviarhub.ca
- caviarhub.ca
4,5
Excelente
175 opiniones
Ha contestado el 100% de las opiniones negativas
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Disappointing Caviar, not worth it…
I was very dissatisfied with the product. The roe was extremely salty, to the point that you only tasted the salt. I expressed my disappointment in the first review and it fell in deaf ears.
14 de abril de 2023
Respuesta de CaviarHub - Caviar & Gourmet Food
Hello Farzad,
Thank you for your review and sorry to hear that you received a product that was too salty.
We attempted to contact you by phone to get a better understanding of the situation and to compensate you but we unfortunately could not reach you.
We will contact you by email today to schedule a call with you and make everything right for you.
We look forward to speaking with you!
Awesome customer Service
Did not have my product, the replacement they suggested not as good....their response was immediate and amazing...any company...esecially Canadian that has great customer service these days ROCK!!!
15 de abril de 2023
Respuesta de CaviarHub - Caviar & Gourmet Food
Hi Shirley,
Thank you for your review. We are so sorry to hear that the suggested replacement product for the out of stock item was not to your satisfaction.
One of our managers will give you a call to see how we can compensate you. We look forward to speaking with you!
Excellent
Everything was great. Communication and support are excellent. Freshness and taste are impeccable. I am happy with the deal I got from the company. These are fine gentlemen to deal with.
Order with confidence.
11 de abril de 2023
Opinión espontánea
Respuesta de CaviarHub - Caviar & Gourmet Food
Hi Mike!
Thank you for your review and kind words. We hope you enjoy your caviar and look forward to serving you again soon!
I was excited to see it arrive
I was excited to see it arrive! Seeing no tracking number or order number after placing the order had me worried, and other factors made me think I wouldn't see what I paid for. But here it is! And it is delicious!!!
8 de abril de 2023
Respuesta de CaviarHub - Caviar & Gourmet Food
Hi Sarah,
Thank you for the review and happy to see you are enjoying it!
As for the missing emails (tracking / order number), it seems like our email service provider had some technical issues. It has been resolved since. Please accept our sincere apologies for the inconvenience!
We look forward to serving you again soon!
The ice pack package was great,do to…
The ice pack package was great,do to easter a bit late but then reliable, will use again, thanks
6 de abril de 2023
Respuesta de CaviarHub - Caviar & Gourmet Food
Hi Ingeborg,
Thank you so much for your review, we hope you enjoy your caviar.
We really appreciate your understanding of the shipping delays due to Easter and look forward to serving you again soon!
everything was great
4 de abril de 2023
Respuesta de CaviarHub - Caviar & Gourmet Food
Hi Roman,
Thank you for your review, we are so glad to hear that everything was great. We look forward to serving you again soon!
Order with confidence!! AAAAA+++++~!
Communications and follow up are excellent. These are fine gentlemen to deal with. Attention to detail in packing and shipping are exceptional. Freshness and flavor of products are beyond reproach. My wife and I have ordered over a dozen products - and are very impressed with each and every one. Order with confidence - and look forward to a fabulous flavor experience!
27 de marzo de 2023
Opinión espontánea
Respuesta de CaviarHub - Caviar & Gourmet Food
Hello Mr. Crane,
Thank you so much for your review and kind words. We hope you enjoy your salmon caviar and truffle product! We look forward to serving you again soon!
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