We ordered the chair based on the looks and price. We didn't actually notice the electrical massage side of the chair , and to be honest having now experianced it would not have chosen that option, it... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
We ordered the chair based on the looks and price. We didn't actually notice the electrical massage side of the chair , and to be honest having now experianced it would not have chosen that option, it... Ver más
La empresa ha respondido
My chair was just out of warranty when the main cylinder failed, leaving my nose at desk height. I called, provided the details, the call was efficient and positive, the part wasn't to expensive... Ver más
La empresa ha respondido
I bought a Ergo Mesh Chair at the turn of the year. Excellent product, selected among other things on higher weight capacity. I hadn't anticipated that it would at the same time just be bigger.... Ver más
La empresa ha respondido
So good I bought a second one. These days you worry about on line purchases - scale size quality - all variables. So I can only say brilliant things on this crew. Superb service, respectful deliv... Ver más
La empresa ha respondido
The largest variety of office furniture with over 60% off retail price from ChairOffice, the specialist office furniture supplier. Order online from anywhere in the UK.
Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Delivered on time , clear instructions good quality product

Respuesta de Chairoffice
The chair was a perfect shade of green to fit in with our lounge suite and arrived promptly and was easily assembled. It does tend to rock a little even when the "bolt is fastened." It looks very stylish and I am quite pleased with it.
I agree with other reviewers, that phoning before sending the review email is very considerate. Thank you.

Respuesta de Chairoffice
I bought a Ergo Mesh Chair at the turn of the year. Excellent product, selected among other things on higher weight capacity. I hadn't anticipated that it would at the same time just be bigger. Obvious in hindsight but a surprise initially. Assembly straightforward, works well.
I do so much appreciate the delay before being asked for a review. So often people are asking for a review before I've even unpacked the kit, let alone given it a bit of use. Well done chairoffice

Respuesta de Chairoffice
Really good quality product. Exactly what we’d hoped for. Arrived fully assembled and ready to use. Would recommend highly.

Respuesta de Chairoffice
I bought a Chesterfield Leather Chair last year and its been great. Great quality, really comfortable and looks great.

Respuesta de Chairoffice
Second time I have used this company and both times delivery was on time. Quality off the metal cabinets is excellent and putting them together was good fun

Respuesta de Chairoffice
Easy to order, clear communication from the company, delivery as and when expected and high quality product ... all round very pleased with the whole experience ... and the chair looks great and is very comfortable!!

Respuesta de Chairoffice
Good customer service! My order arrived well packed and with clear instructions.

Respuesta de Chairoffice
Delivery was fast and help was good response was fast when I emailed great quality products great service well recommend ive been buying chairs from them for years now there really good company highly recommend

Respuesta de Chairoffice
2nd time of ordering and faultless Service, delivery and product.

Respuesta de Chairoffice
Easy to order over the phone, prompt delivery. Representatives listen and advise. Chairs are very good with a wide choice.

Respuesta de Chairoffice
Great product and very helpful sales person. The chair was easy to put together and once assembled looked very good and according to my daughter, who I purchased it for, was very comfortable. Only time will tell how long it lasts but for now, very good.

Respuesta de Chairoffice
I bought "Nesta Bariatric Office Chair" from these guys in December 2025.
Shortly after placing the order I got a phone-call from someone at their warehouse to tell me the colour I'd ordered (grey) was out of stock and asking me if I preferred to wait or receive one in black. With so many other firms you'd just end up not receiving the item and having to chase to find out why, but instead they were proactive in contacting me which I appreciated.
The chair arrived quickly, well-packed, and with all the parts needed. The instructions are clear and assembly was simple. It's a very comfortable chair (and I've owned many!) so much so that we ended up buying a second one for my spouse a few days later.

Respuesta de Chairoffice
Great purchase, prompt delivery and customer service.

Respuesta de Chairoffice
I have had two chairs from ChairOffice over the years, really enjoyed them, sturdy, reliable and a good price. Would recommend it for working-from-home people aswell as gamers!

Respuesta de Chairoffice
This company operates on the basis of selling stock it does not hold, first taking the customer payment and then ordering items from the manufacturer; hence why delivery took 20 days to fulfill. Despite my contacting them to cancel the order when the delivery did not arrive in the specified 3-10 days, they went ahead and delivered anyhow. If I hadn't urgently needed a chair due to previous one collapsing I would have refused receipt of the delivery.
One would expect that a £300 office chair would be designed and manufactured to a fairly high standard, which isn't the case at all. Products are no better than any high street outlet and are WAY overpriced for the quality; it is a fact that an equivalent could easily be sourced for half the price.
Design flaws and inferior construction - Adjustable arms are ludicrous as they only fix in height and not width or angle so therefore are constantly moving around every time you move your arm; components that are mobile WILL wear very quickly. Head rest is actually more like a neck rest, so long as you angle your head back at 90° as it sits several inches back from the body and so low that it only meets the shoulders/neck. This is also only held on to the chair via a cheap plastic plate, that is also mobile, fixed only with 2 screws through the thin plastic chair back - expect this component to fail quickly. Castors are also made of lightweight plastic which, as such things do, will likely deteriorate rapidly. Overall, construction is ramshackle with no feeling of solidity, making it a reasonable prospect that given 12 months of daily usage a replacement will be necessary. Comfort is reasonable but nowhere near as comfortable as my previous IKEA chair which was half the price and lasted me a full 10 years (I had the exact same model prior to that which also lasted 10 years).
I highly recommend to avoid this company and look elsewhere. I most certainly will not be purchasing anything from them again. I guess I'll be back in IKEA in a years time.
Cue the corporate apologies below...

Respuesta de Chairoffice
When there were issues with the delivery, I was refunded immediately and without question. I then got a better deal in a sale, and the fully-assembled chair arrived promptly.

Respuesta de Chairoffice
Good products and easy to order. There was a delay in delivery from the supplier but Nadia handled this really well and kept me updated on a regular basis, great customer service which goes a very long way!

Respuesta de Chairoffice
I found this company a joy to deal with from initial purchase through to delivery and years later replacement parts.
Very friendly and professional.

Respuesta de Chairoffice
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.