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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We ordered the chair based on the looks and price. We didn't actually notice the electrical massage side of the chair , and to be honest having now experianced it would not have chosen that option, it... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My chair was just out of warranty when the main cylinder failed, leaving my nose at desk height. I called, provided the details, the call was efficient and positive, the part wasn't to expensive... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought a Ergo Mesh Chair at the turn of the year. Excellent product, selected among other things on higher weight capacity. I hadn't anticipated that it would at the same time just be bigger.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

So good I bought a second one. These days you worry about on line purchases - scale size quality - all variables. So I can only say brilliant things on this crew. Superb service, respectful deliv... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de mobiliario para oficinas

Información proporcionada por diversas fuentes externas

The largest variety of office furniture with over 60% off retail price from ChairOffice, the specialist office furniture supplier. Order online from anywhere in the UK.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

523 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,7

Todas las opiniones

(523)

86 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Delivered on time

Delivered on time , clear instructions good quality product

1 de abril de 2026
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

Thankyou very much for the review and glad you are happy with the Optima Desking range and Alabama Chair! Thanks for the 5 stars!

Valorada con 4 estrellas sobre 5

The chair was a perfect shade of green…

The chair was a perfect shade of green to fit in with our lounge suite and arrived promptly and was easily assembled. It does tend to rock a little even when the "bolt is fastened." It looks very stylish and I am quite pleased with it.
I agree with other reviewers, that phoning before sending the review email is very considerate. Thank you.

30 de diciembre de 2025
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

thankyou very much for the review and of course the details of your chair, i will have this investigated. Glad the colour of this chair fit perfectly with your decor and thanks for your kind words.

Valorada con 5 estrellas sobre 5

A good experience

I bought a Ergo Mesh Chair at the turn of the year. Excellent product, selected among other things on higher weight capacity. I hadn't anticipated that it would at the same time just be bigger. Obvious in hindsight but a surprise initially. Assembly straightforward, works well.

I do so much appreciate the delay before being asked for a review. So often people are asking for a review before I've even unpacked the kit, let alone given it a bit of use. Well done chairoffice

10 de mayo de 2026
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

Thanks so much for your review, completely agree - this way we get a much more balanced review for others to decide on and also highlights little things like making sure all the measurements on the page of the chair are checked to ensure the chair is as expected when arrives. thanks for the 5 stars!

Valorada con 5 estrellas sobre 5

Excellent all round

Really good quality product. Exactly what we’d hoped for. Arrived fully assembled and ready to use. Would recommend highly.

11 de agosto de 2025
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

thankyou so much for the review and so happy o see how pleased you are with the Resolute Chair. Thanks for the 5 stars!

Valorada con 5 estrellas sobre 5

Chesterfield Leather Chair

I bought a Chesterfield Leather Chair last year and its been great. Great quality, really comfortable and looks great.

8 de mayo de 2026
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

Thankyou so much for the review, so glad you are happy with the Chesterfield, i completely agree its a lovely chair! Thanks again for the 5 stars!

Valorada con 5 estrellas sobre 5

Metal cabinets

Second time I have used this company and both times delivery was on time. Quality off the metal cabinets is excellent and putting them together was good fun

21 de febrero de 2026
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

Thanks so much for your review and of course for your repeat orders!! The Arctic Steel Filing Cabinet is fast becoming our most popular steel cabinet! Thanks again for the 5 stars!

Valorada con 5 estrellas sobre 5

High quality product

Easy to order, clear communication from the company, delivery as and when expected and high quality product ... all round very pleased with the whole experience ... and the chair looks great and is very comfortable!!

20 de diciembre de 2025
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

thankyou for such a lovely review, so nice to hear how happy you were with the order process and of course with your purchase of the Chairman https://www.chairoffice.co.uk/chairman-executive-chair/82e3129c-1fd3-4d0e-b24b-d8b30937d19b/. Thanks again for the 5 stars!

Valorada con 5 estrellas sobre 5

Good customer service

Good customer service! My order arrived well packed and with clear instructions.

1 de abril de 2026
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

Thankyou for the review, so glad you were happy with the Callan chair(https://www.chairoffice.co.uk/callan-ergonomic-mesh-office-chair/) you ordered and of course the service you received form our wonderful staff! Thanks again for the 5 stars!

Valorada con 5 estrellas sobre 5

Delivery was fast and help was good…

Delivery was fast and help was good response was fast when I emailed great quality products great service well recommend ive been buying chairs from them for years now there really good company highly recommend

14 de abril de 2026
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

Thankyou so much for such a glowing review, so happy you have been continually impressed by our service and of course the quality of the chairs! we look forward to the next project! Thanks again for the 5 stars!

Valorada con 5 estrellas sobre 5

Easy to order over the phone

Easy to order over the phone, prompt delivery. Representatives listen and advise. Chairs are very good with a wide choice.

10 de diciembre de 2025
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

Thank you for your review. We are pleased you found the process of ordering easy and the chairs to be very good.

Valorada con 5 estrellas sobre 5

Office Chair…

Great product and very helpful sales person. The chair was easy to put together and once assembled looked very good and according to my daughter, who I purchased it for, was very comfortable. Only time will tell how long it lasts but for now, very good.

18 de diciembre de 2025
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

Thank you for your review. We are pleased you found the salesperson helpful and the chairs easy to assemble.

Valorada con 5 estrellas sobre 5

Recommended

I bought "Nesta Bariatric Office Chair" from these guys in December 2025.

Shortly after placing the order I got a phone-call from someone at their warehouse to tell me the colour I'd ordered (grey) was out of stock and asking me if I preferred to wait or receive one in black. With so many other firms you'd just end up not receiving the item and having to chase to find out why, but instead they were proactive in contacting me which I appreciated.

The chair arrived quickly, well-packed, and with all the parts needed. The instructions are clear and assembly was simple. It's a very comfortable chair (and I've owned many!) so much so that we ended up buying a second one for my spouse a few days later.

23 de diciembre de 2025
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

Thank you for taking the time to write a concise review. We are pleased you were happy with the service you received and that you went on to place a further order.

Valorada con 5 estrellas sobre 5

Great purchase

Great purchase, prompt delivery and customer service.

7 de diciembre de 2025
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

Thank you for your review. We are pleased you found your purchase to be great.

Valorada con 5 estrellas sobre 5

Great product

Great product

16 de octubre de 2025
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

Thank you for your review. We are pleased that you found the product to be great.

Valorada con 5 estrellas sobre 5

I have had two chairs from ChairOffice…

I have had two chairs from ChairOffice over the years, really enjoyed them, sturdy, reliable and a good price. Would recommend it for working-from-home people aswell as gamers!

27 de marzo de 2026
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

Thank you for your review. We are pleased that you find the chairs to be sturdy, reliable and a good price.

Valorada con 1 estrellas sobre 5

Highly Unfulfilling

This company operates on the basis of selling stock it does not hold, first taking the customer payment and then ordering items from the manufacturer; hence why delivery took 20 days to fulfill. Despite my contacting them to cancel the order when the delivery did not arrive in the specified 3-10 days, they went ahead and delivered anyhow. If I hadn't urgently needed a chair due to previous one collapsing I would have refused receipt of the delivery.

One would expect that a £300 office chair would be designed and manufactured to a fairly high standard, which isn't the case at all. Products are no better than any high street outlet and are WAY overpriced for the quality; it is a fact that an equivalent could easily be sourced for half the price.

Design flaws and inferior construction - Adjustable arms are ludicrous as they only fix in height and not width or angle so therefore are constantly moving around every time you move your arm; components that are mobile WILL wear very quickly. Head rest is actually more like a neck rest, so long as you angle your head back at 90° as it sits several inches back from the body and so low that it only meets the shoulders/neck. This is also only held on to the chair via a cheap plastic plate, that is also mobile, fixed only with 2 screws through the thin plastic chair back - expect this component to fail quickly. Castors are also made of lightweight plastic which, as such things do, will likely deteriorate rapidly. Overall, construction is ramshackle with no feeling of solidity, making it a reasonable prospect that given 12 months of daily usage a replacement will be necessary. Comfort is reasonable but nowhere near as comfortable as my previous IKEA chair which was half the price and lasted me a full 10 years (I had the exact same model prior to that which also lasted 10 years).

I highly recommend to avoid this company and look elsewhere. I most certainly will not be purchasing anything from them again. I guess I'll be back in IKEA in a years time.

Cue the corporate apologies below...

20 de marzo de 2026
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

Corporate Apology Time - here we go...
Hi A Customer, I am sorry you feel this way about your purchase, unfortunately without your name, order number or even which chair you have ordered i will struggle to help the issues you have raised, i see you ordered a model which was 3 - 10 working day delivery, these chairs are made to order which is why the chair is not a next day item - we very rarely double the lead time on this so i would like to investigate further. If you can email over some images of the problems you have then please do email them to our customer service team on sales@chairoffice.co.uk along with the order details and we can review these. Your chair does come with a guarantee and depending on the model(again i don't know which chair you have unfortunately) this could be between 1 or 5 years. Please email through the above concerns you have and we cna have this looked into.

Valorada con 5 estrellas sobre 5

Responsive customer service

When there were issues with the delivery, I was refunded immediately and without question. I then got a better deal in a sale, and the fully-assembled chair arrived promptly.

16 de febrero de 2026
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

Thank you for your review, and we are pleased you got a better deal, and it arrived promptly.

Valorada con 5 estrellas sobre 5

Great Customer Service, Good products and easy to order

Good products and easy to order. There was a delay in delivery from the supplier but Nadia handled this really well and kept me updated on a regular basis, great customer service which goes a very long way!

4 de marzo de 2026
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

thanks so much for your review and great to hear how happy you were with the products and our website! Thanks a lot for the shout out for our wonderful team member too! - we completely agree! Thanks again for the 5 stars!

Valorada con 5 estrellas sobre 5

Very Reliable Company

I found this company a joy to deal with from initial purchase through to delivery and years later replacement parts.
Very friendly and professional.

17 de marzo de 2026
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

thankyou for the review and completely agree that the Venus is such a nice chair that if you do need replacement parts that's a much easier way to keep the chair working as it should! Thanks again for the 5 stars!

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