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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We ordered the chair based on the looks and price. We didn't actually notice the electrical massage side of the chair , and to be honest having now experianced it would not have chosen that option, it... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My chair was just out of warranty when the main cylinder failed, leaving my nose at desk height. I called, provided the details, the call was efficient and positive, the part wasn't to expensive... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought a Ergo Mesh Chair at the turn of the year. Excellent product, selected among other things on higher weight capacity. I hadn't anticipated that it would at the same time just be bigger.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

So good I bought a second one. These days you worry about on line purchases - scale size quality - all variables. So I can only say brilliant things on this crew. Superb service, respectful deliv... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de mobiliario para oficinas

Información proporcionada por diversas fuentes externas

The largest variety of office furniture with over 60% off retail price from ChairOffice, the specialist office furniture supplier. Order online from anywhere in the UK.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

523 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,7

Todas las opiniones

(523)

86 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Exceptional customer service - issue dealt with well

I bought an office pedestal at a good price AND which promised next day delivery one Wednesday at about 11:30am - it arrived as promised around 1pm the next day. Sadly the logistics people and/or couriers had not followed packaging instructions and the item was fairly badly damaged. I contacted ChairOffice and they dealt with it quickly and efficiently - the damaged item was picked up (at no cost to myself), receipt confirmed and a full refund given. Throughout the customer service people I dealt with kept me informed in a friendly & professional manner.

The whole thing led me to re-appraise my requirements and I decided to meet them in s different way.

14 de agosto de 2025
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

Thank you for your review, and we are sorry that we were unable to help this time.

Valorada con 5 estrellas sobre 5

Great service and REALLY good pre-assembly.

Great service, quick delivery. This is the fifth time I have bought this exact chair (from other suppliers) over the past 10 years. Based on my last experience of assembling it, I reluctantly chose to pay extra for pre-assembled....best decision ever! The chair arrived well-packaged, and VERY well put together...like night and day compared to my previous rattly, wobbly effort....sometimes you just have to admit you aren't as young and dexterous as you once were :)

Thoroughly recommend Chair Office AND the assembly option if you have anything like my (clearly poor) DIY/assembly skills!

13 de agosto de 2025
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

Thankyou so much for such a wonderful review, so glad you were happy with your chair and of course our team who build the chairs when ordered self assembly - great to see them get a shoutout. Hope you continue to enjoy your chair and thanks again for the 5 stars!

Valorada con 5 estrellas sobre 5

Excellent customer service

Bought an office chair that had a problem with one of the arms. After getting in touch they immediately sent out a replacement and I'm now sat in my perfect office chair writing this.

7 de agosto de 2025
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

Thankyou so much for the lovely review, thanks so much for getting in touch as soon as you did - really helps us identify the problem and rectify it. Glad to know the chair is working as it should be and thanks for the 5 stars!! hope you continue to enjoy your chair.

Valorada con 5 estrellas sobre 5

QUALITY & SERVICE

Have had a very positive experience with Chairoffice. Purchased a lovely office chair for my home which is super comfortable. Price was up there but these chairs are very high quality. 18 months later it had developed an issue which was resolved in less than 4 days to my door (replacement part)and I'm back enjoying the comfort. Will 100% buy from these guys again. Cannot fault at all!!!

30 de julio de 2024
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

Thankyou so much for the review, we live in the real world and appreciate things go wrong and that's exactly what your guarantee is there for - glad your chair is back up and running! thanks again for the 5 stars!

Valorada con 5 estrellas sobre 5

Fantastic Company

Fantastic Company. Really helpful when I recently ordered an Office Chair. The Chair was a gift and the helpful lady I spoke to arranged for it to be delivered on the specific day required. Added to this, the Chair was excellent quality. Highly recommend this brilliant Company.

13 de mayo de 2025
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

thankyou for such a lovely review, so glad the gift was well received and our staff were helpful. thanks again for the 5 stars!

Valorada con 5 estrellas sobre 5

Great product and great service

Great product and great service. No hesitation in recommending.

1 de mayo de 2025
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

thankyou for the review and really appreciate the positives you've mentioned!! thanks again for the 5 stars!

Valorada con 5 estrellas sobre 5

Excellent service and quality of chair

Excellent service and quality of chair; delivered less than 24 hours after order, smiling delivery guy(!), straightforward assembly instructions & the final result was a smashing chair that I enjoy sitting in daily!!
Highly recommended.

8 de mayo de 2025
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

Thank you for your review. We are pleased that you find the chair smashing and will recommend our company.

Valorada con 5 estrellas sobre 5

Office chair

Ordered an office chair, and found this model as it can hold my weight. Managed to put it together following the instructions given. Sorted.

21 de abril de 2025
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

Thank you for taking the time to write a review.

Valorada con 5 estrellas sobre 5

Good quality chair

Good quality chair, priced competitively, reasonably simple to construct. Very happy with purchase overall would recommend.

23 de abril de 2025
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

Such a lovely review, so glad we ticked all the boxes for you but most importantly you are happy with the quality of the item!, thanks for the 5 stars!

Valorada con 5 estrellas sobre 5

Problems easily solved

When I purchased my chair I paid for it to b e pre-assembled, but, when the chair was delivered I found it had a number of problems, which made it uncomfortable to use and sit on. |I contacted the company and after having sent photos, they arranged for the chair to be collected and repaired. It was collected on 19th March 2025 and returned to me on Friday 28th March fully repaired and in full working order. I can recommend this company.

19 de marzo de 2025
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

Thankyou for your review, we appreciate things go wrong from time to time and thanks for your patience whilst we corrected the issue and of course your chair!! glad everything is working as it should do and so happy to see this order still resulted in a 5 star experience!

Valorada con 5 estrellas sobre 5

Super product and awesome service!

OK, so, this is my 2nd purchase with this company, I have had my first chair being a Resolute Folding Arm Mesh Chair, for a few months now, it's soooo comfy I bought one for my office at home! I called the team at 15:50 yesterday and the very next day it was delivered!
I even liked that when I called they automatically knew my name from previous purchase which was a nice touch.

Oh one last thing, with the clear instructions provided the chair ships with spare screws and caps, you don't often see that. Costs pennies but huge satisfaction when that bolt roles under the cabinet.

17 de marzo de 2025
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

hello, many thanks for the continued orders and of course for such a lovely review! so glad you are happy with our service but more importantly you are happy with the chairs! Thanks again for the 5 stars!

Valorada con 4 estrellas sobre 5

Great After-Sales Service

So pleasing to find an after-sales service that can actually provide replacement paerts. One of the castors on my office chair broke, and I was loathe to replace the whole chair! Lo-and-behold, courtesy of Chairoffice, I didn't need to! They were helpful, found my orignal order, identifed the part needed, and dispatched it, all within a day! Really great service!

10 de febrero de 2025
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

thanks for the review and glad we could help get your chair working again! Appreciate the continued business and of course the time you've taken to leave a review

Valorada con 5 estrellas sobre 5

Having viewed the extensive office chair selection…

Having viewed the extensive selection of office chairs online at Chairoffice , we settled on the Esme Ergonomic Fabric chair, and this the granddaughter has found to be the perfect choice, for her when seated at the desk for her laptop work.
So pleased with the speed of it's well packed delivery, and the choice of having it ready assembled, was a no brainer !!
Thank you once again.

27 de febrero de 2025
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

Thank you for your review. We are pleased you found the Esme exactly what your granddaughter required.

Valorada con 3 estrellas sobre 5

I was a bit disappointed by the quality…

I was a bit disappointed by the quality of this chair. Hardly any padding in cushions & expected it to be of higher quality in general especially since it was supposed to be on sale from over £300. At £175 good enough, but glad I didn’t pay more for it. Service was great & delivered in good time.

20 de enero de 2025
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

Thank you for your review. We are sorry that you did not find the padding in the cushions was not as thick as you hoped. We have sold a large quantity of these chairs. We will pass your findings on to our suppliers so they can look into this further. We are pleased that you found the service great though.

Valorada con 5 estrellas sobre 5

Got exactly what I ordered

Got exactly what I ordered. Good quality. Fast delivery. Will definitely order again. 5 star company

20 de enero de 2025
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

Thank you for your review. We are pleased that you will definitely order again from our company.

Valorada con 3 estrellas sobre 5

Good price but confusing shipping…

Good price but confusing shipping details.

It said it would arrive in 3 days, when I chased it up I was told it hasnt left the warehouse. I was promised a call back but nothing. Chased up a few times and no real answer. The tracking details showed one company hadnt recieved the item but I was told a different courier would be shipping it. Eventually it arrived on a Sunday without any form of notice and luckily I was in. Seems quite disorganised but the chair itself was good quality.

1 de diciembre de 2024
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

Thank you for your review. Please accept our apologies regarding the delivery. Our couriers developed a bag log from the Christmas closure and were not updating their systems. This is now back on track and I do apologies for the inconvenience. We are pleased once delivered you found the chair to be good quality.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service . Quality product. . Very quick delivery .
Very small problem with the chair dealt with speed and efficiency by excellent customer service representative.
Would highly recommend this company

8 de enero de 2025
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

Thank you for your review. We are pleased you found our customer service excellent and will recommend our company.

Valorada con 5 estrellas sobre 5

VERY quick delivery

VERY quick delivery, really pleased with the desk itself which was easy to assemble and simple instructions. Delivery itself was easy and friendly. 5 star service.
Thank you.

17 de diciembre de 2024
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

Thank you for your review. We are pleased to hear you found the service to be 5 star.

Valorada con 2 estrellas sobre 5

Help company - rubbish product

Whilst the staff at this company are very helpful and friendly, it doesn't excuse the fact that I bought an expensive office chair in Feb 24 which was faulty. They sent out a replacement gas strut in May 24 but now in Dec 24 and the same fault has occurred again. I'm not entitled to a refund seemingly so I have to accept receiving another gas strut and refitting myself. Whilst company have been helpful and responsive, actual product is sub standard. Won't use this firm again.

20 de diciembre de 2024
Opinión espontánea
Logotipo de Chairoffice

Respuesta de Chairoffice

many thanks for the review, as discussed unfortunately a gas strut can be like a light bulb and frustratingly these can sometime last 5 days or 5 years without an issue, apologies we are unable to do more than send out a replacement part which when fitted will correct the chair and have it working fine again.

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