I had been worried after making a big order and seeing so many negative reviews. However my experience has been great with them. Spent thousands in the lkast 2 months on an reefsys 326 and all the equ... Ver más
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Consulta las opiniones de los clientes
I bought an aqua one mininreef 90. I also bought all the gear to setup the system. All dilveries were pretty much next working day except for the tank, but the delivery date was given and stuck to. Ab... Ver más
I bought an expensive reef aquarium which was damaged before delivery. Gabby promised me they would replace it as soon as possible but could be a fair wait. Today after 4 weeks a replacement arrived.... Ver más
Genuinely disappointed that they insist on a faulty product be returned first before a replacement could be sent despite sending pictures clearly showing the problem. In my case its a led light unit... Ver más
Información sobre la empresa
- Tienda especializada en acuarios
- también en la categoría
- Tienda de animales
- Tienda de peces tropicales
Información proporcionada por diversas fuentes externas
Voted the UK's #1 Online Retailer for 2016 & 2015 by the readers of Practical Fish Keeping Magazine. We specialise in coldwater, tropical and marine aquariums. As the leading supplier in the UK we have a huge range of products in stock from all the leading manufacturers. With online stock availability, next day delivery and free postage on orders over £50, you won't find a faster or more reliable service anywhere.
Información de contacto
14 Merchant Drive, SG13 7AY, London
- 0203 697 3750
- info@charterhouse-aquatics.com
- charterhouse-aquatics.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
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First rate service and delivery.
Hard to beat
Good prices; in stock; delivered on date requested. Excellent Comms.
Nice plant
Ordered a plant, don't know why but expected a skinny cutting , but got a really nice small plant well packed so it couldn't move. Delighted.
All straightforward
Great service at competitive price and…
Great service at competitive price and next day delivery
Great company to speak with and always…
Great company to speak with and always fast on their actions, deliveries are prompt and processed quickly. Excellent too quality products for great prices also.
Item as described.
An unbelievably quick delivery
An unbelievably quick delivery. Order was correct. No problems at all. Would definitely order again
Speedy delivery
Speedy delivery, the heater arrived broken and got a quick response and replacement. Great customer service and will use them again for my aquatic needs.
From the time of me placing my order I…
From the time of me placing my order I was kept updated of the journey of my package, arrived on the date stated, bang on time.
Great service
Quick and good prices
Efficient and speedy service as always
Quality service
Products arrived in good condition. Well wrapped and arrived on time. Would recommend.
Recently let down, but usually good.
Unfortunately my last purchase wasn't satisfactory as the item photo on their website was not the same as what I recieved, I contacted them & got an apology but that doesn't really resolve the matter in any way for me.
However I have still given 4 stars as I have used Charterhouse for many years & they are usually very good & I would have actually given 5 stars if not for the recent let down.
Excellent service
Frozen aquatic food order
Frozen product arrived very cold, just thawing, so in near perfect condition. Good customer service.
Item delivered was as described and on…
Item delivered was as described and on time thank you
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