Chattertons Solicitors & Wealth Management Opiniones 4147

TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very friendly , accommodating and always willing to help with areas where we were a little unshure. Brought to our attention a small query , howver not specifically within the area we were consulti... Ver más

Valorada con 5 estrellas sobre 5

We used Chattertons for our house sale and our wills - we can not fault their services both Kelly and Clare were very professional but also provided a personal touch to make us feel more comfortable.... Ver más

Valorada con 5 estrellas sobre 5

I was very happy with the service I received, both for the probate and conveyance. The family have previously used Chattertons and will continue to do so. Regular contact was easy and the service over... Ver más

Valorada con 5 estrellas sobre 5

Arranged for simple wills for my wife and I, both Liam and Daisy were very approachable and helpful throughout the process. Liam explained things thoroughly, and advised us very well. Daisy was alway... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Estudio de abogados
  2. Abogado especializado en transacciones inmobiliarias
  3. Abogado especializado en derecho laboral
  4. Abogado de derecho de familia
  5. Servicios legales
  6. Servicio financiero no bancario

Información proporcionada por diversas fuentes externas

Chattertons is a leading firm of solicitors and provider of wealth management services in Lincolnshire and across the East Midlands. The firm provides a comprehensive range of both personal and business services delivering first class, client focused and trusted advice from its offices in Boston, Grantham, Horncastle, Lincoln, Newark, Sleaford, Spalding and Stamford.

By your side. For you. For your business.

Escrito por la empresa

Chattertons Solicitors & Wealth Management are based at 8 offices across Lincolnshire and Newark and exist to find the right legal and wealth management solutions for individuals and businesses, we take the time to understand the unique challenges people face and provide solutions with the highest level of expertise. We exercise an efficient approach and deliver continued support to our clients through our experienced team of advisors who work hard to make a difference to individuals, families and businesses.

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Outstanding service

Sandy managed our house purchase perfectly from start to finish, with really excellent communication throughout.

11 de diciembre de 2025
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Respuesta de Chattertons Solicitors & Wealth Management

Great to hear you were happy with the service, thanks for the review!

Valorada con 1 estrellas sobre 5

Unfortunate

Firstly I would stress that if I was marking the Solicitor I dealt with this review would be a 5. Unfortunately the solicitor I was dealing with for my case (divorce) was away from the Lincoln office unexpectedly and suddenly. I fully understand this happens and it is unfortunate and out of the businesses hands. My disappointment is that despite phone calls and emails from the 5th November which clearly state the time constraints I was up against I have had no response from another solicitor in the firm. I was promised this would happen by a Trainee Paralegal and its been complete radio silence. I have spent a considerable amount of money for my current circumstances and to be simply ignored is unacceptable. I have been forced to appoint a new solicitor at additional cost due to running through my case again and the subsequent follow up meetings.

5 de noviembre de 2025
Opinión espontánea
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Respuesta de Chattertons Solicitors & Wealth Management

Providing an exceptional legal service is something that Chattertons strive to provide to all our clients and receiving such a review is disappointing. However, as you have stated, the person dealing with your matter was unexpectedly and suddenly out of the office, and unfortunately this coincided with the department being temporarily down to a very small team prior to new people starting. This was an unexpected and difficult situation to manage, and we can only sincerely apologise for the position. Should you wish to discuss your concerns further please contact our Risk and Compliance Manager directly.

Valorada con 5 estrellas sobre 5

This is the fourth time we have used

This is the fourth time we have used
Mr Neil Jones , for house purchases.
With his team gave us a very excellent service. And would highly recommend him, And we will definitely use him again.

17 de diciembre de 2025
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Respuesta de Chattertons Solicitors & Wealth Management

We are very happy to hear you received an excellent and efficient service. Thank you for your review.

Valorada con 5 estrellas sobre 5

Chattertons were fabulous

Chattertons were fabulous. Leanne Day helped me on my journey following an accident and she guided me through it all with compassion and care. She helped me to understand the legal process and provided both practical advice as well as tactical and legal advice. It was great to know that she cared but also for her to lead me through a difficult time balancing my needs alongside what was possible. Highly recommend her and the firm. Thank you!

17 de diciembre de 2025
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Respuesta de Chattertons Solicitors & Wealth Management

Thank you for your 5* review, Leanne will be delighted to receive your positive feedback.

Valorada con 3 estrellas sobre 5

Haphazard service.

Our conveyancing solicitor never returned calls, nor did they inform us that they were taking planned leave which we only discovered the day we were due to exchange. Our buyers were annoyed and we finally got a call from a replacement that evening asking if we had received various settlement documents, which we hadn’t. Very poor customer service and handover. Fortunately we had no onward chain.
On the day of completion, I called as requested by letter at 11am and continued calling until well into the afternoon to no avail - meanwhile our buyers had arrived with half a dozen horses. Luckily we had secured rented accommodation and could vacate but again, very poor communication. We expected better from Chattertons.

8 de diciembre de 2025
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Respuesta de Chattertons Solicitors & Wealth Management

Providing an exceptional legal service is something that Chattertons strive to provide to all our clients and receiving such a review is disappointing. You were advised that the person dealing with the sale of your property was due to be away from the office on extended leave on 26 November 2025 however her assistant remained the same and was in contact with you throughout the matter. I can only apologise if you were caused any inconvenience on the day of completion, 8 December 2025. Should you wish to discuss your concerns further please contact our Risk and Compliance Manager directly.

Valorada con 5 estrellas sobre 5

Happy client !!!

Very fast service made simple with the use of the portal which was very easy . And the staff were very polite and friendly giving a lot of re assuring advice .

17 de diciembre de 2025
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Respuesta de Chattertons Solicitors & Wealth Management

Thank you for leaving a review, it’s great to hear you were happy with the service.

Valorada con 5 estrellas sobre 5

Fantastic service

Chatterton's really helped me at a difficult time, navigating through redundancy and having no idea what I was doing. Patricia was really knowledgable and friendly and sorted everything really quickly. I'm so grateful for the help I received.

6 de diciembre de 2025
Opinión espontánea
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Respuesta de Chattertons Solicitors & Wealth Management

We are very happy to hear you received an excellent and efficient service. Thank you for your review.

Valorada con 5 estrellas sobre 5

Rebeca worked hard to reach sale…

Rebeca worked hard to reach sale solutions for both property and land. Very pleased with the outcomes and reassuring to be kept in the loop by phone and email. Great service. Thankyou

6 de diciembre de 2025
Opinión espontánea
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Respuesta de Chattertons Solicitors & Wealth Management

Great to hear you were happy with the service, thanks for the review!

Valorada con 5 estrellas sobre 5

Handling of will and probate

Excellent efficient service from Kate Thornton and team very happy with service from chattertons on the handling of my mothers probate and advice given many thanks John Danby

4 de diciembre de 2025
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Respuesta de Chattertons Solicitors & Wealth Management

Thank you for taking the time to leave a great review.

Valorada con 4 estrellas sobre 5

Amy did an excellent job explaining…

Amy did an excellent job explaining issues related to my will. There was also additional information for the executors, and other possible aspects to be managed. I was very happy with her advice and manner of handling the situation.
I have some mobility issues and mentioned to both Amy and the receptionist that the chairs in the waiting area are much too low-not one is suitable.

11 de diciembre de 2025
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Respuesta de Chattertons Solicitors & Wealth Management

Thank you for your kind words about Amy and the advice you received. We’re delighted to hear you were happy with the service provided. We also appreciate your feedback regarding the seating in our reception area. We’ve taken this on board and now have four standard-height chairs available for new and existing clients, to make visits more comfortable. We look forward to welcoming you again.

Valorada con 5 estrellas sobre 5

We were kept in touch all the time with…

We were kept in touch all the time with what was required and needed to deal with the probate for my late Mother. It took all the pressure off and so pleased we used Chattertons. Vilas Mistry so helpful and pleasant to deal with. Probate came through much earlier than we were expecting

1 de diciembre de 2025
Opinión espontánea
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Respuesta de Chattertons Solicitors & Wealth Management

We are very happy to hear you received an excellent and efficient service. Thank you for your review.

Valorada con 5 estrellas sobre 5

Excellent Service

Ben and his team provided a very efficient service. I was kept up to date all the way through the process and things were explained very clearly to me.

11 de diciembre de 2025
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Respuesta de Chattertons Solicitors & Wealth Management

Thank you for your 5* review, Ben and his team will be delighted to receive your positive feedback.

Valorada con 5 estrellas sobre 5

My experience was very good.Alicia was…

My experience was very good.Alicia was very helpful explaining everything very carefully to me as we went through all the paperwork.she kept in touch with me letting me know what was happening.thank you very much Alicia.

1 de agosto de 2025
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Respuesta de Chattertons Solicitors & Wealth Management

We are really pleased to hear you were happy with the efficient service you received from Alicia. Thank you for your review.

Valorada con 5 estrellas sobre 5

Everything was handled quickly and…

Everything was handled quickly and professionally no hiccups jusst did what they said they would excellent service and communication

11 de diciembre de 2025
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Respuesta de Chattertons Solicitors & Wealth Management

We’re happy to hear you were pleased with the service, we hope you’ll use us again in the future.

Valorada con 5 estrellas sobre 5

Very impressed with chattertons…

Very impressed with chattertons solicitors from start to finish. Would highly recommend to anyone that wants a good service

4 de diciembre de 2025
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Respuesta de Chattertons Solicitors & Wealth Management

Thank you for recommending Chattertons, we’re pleased to hear you were happy with the service and hope we will be able to assist you again in the future.

Valorada con 5 estrellas sobre 5

House sale of late mum

Abbi made the selling of mum's house easy she kept in touch with us letting us know what was happening. Very professional.

2 de diciembre de 2025
Opinión espontánea
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Respuesta de Chattertons Solicitors & Wealth Management

Thank you for your review, we really appreciate your feedback.

Valorada con 5 estrellas sobre 5

A good experience

We felt confident and comfortable with the advise given.

4 de diciembre de 2025
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Respuesta de Chattertons Solicitors & Wealth Management

Great to hear you were happy with the service, thanks for the review!

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