I have a few hats ( Panama hats, felt hats, hats) from Christys’ that I’ve been wearing over the last 10 years. They still occasionally get a compliment! Never had an issue in store or via the on... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I have been/am truly impressed with the recognition of my and it seems many others negative experience with the past owners of this iconic company.. It seems like Dani and co are working round the cl... Ver más
I’ve just had my confidence in Christy’s Hats restored. As other customers have experienced, I had a problem with an order placed before Christmas. Right hat, completely wrong size! Company then went... Ver más
La empresa ha respondido
Ordered 2 hat in early December which were never shipped. Money was obviously taken straight away and I received a dpd notification that they were expecting my parcel, however it never arrived. Ema... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
British Hat Maker for 253 Years | Handcrafted Hats & Caps by Christys London. Under new ownership since 11 February 2026, with a renewed commitment to quality, craftsmanship, and customer experience.
Información de contacto
3,9
Muy bueno
184 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Love their hats and the service is…
Love their hats and the service is brilliant
25 de enero de 2019
Opinión espontánea
Christys' Hats
Very happy, hat is beautiful and very good quality, fast delivery, everything ok
25 de enero de 2019
Opinión espontánea
Excellent quality
Excellent quality - easy returns policy - second purchase - would recommend and use again
25 de enero de 2019
Opinión espontánea
Beauty hat
Love my hat. Looks good feels good.
Can be worn suited and booted or more casual with jeans. Its that cool it even matches my paisley pj's.
25 de enero de 2019
Opinión espontánea
Excellent umbrella
Excellent umbrella and we were very pleased with the quality. This was a present for my son and he was delighted to receive it.
Delivery was prompt and the packaging was very good .
25 de enero de 2019
Opinión espontánea
Very poor returns policy not very…
Very poor returns policy not very responsive or effective I am still waiting for my replacement cap after two weeks. The button came of the cap after a few days poor quality control.
25 de enero de 2019
Respuesta de Christys' Hats
Hi,
We’re very sorry for the frustration caused.
The previous company operating this brand went into liquidation before we took over. We are the new owners and are currently working through this feedback .
We’re committed to rebuilding trust and delivering the service this brand deserves.
Excellent products and service!
Excellent products and service. My hat was exactly as described. It arrived to CO 10 calendar days after ordering. Great service all the way around. I’ll defintely be a long term customer.
25 de enero de 2019
Opinión espontánea
hat box
I ordered a hat box. it arrived in a very poor packaging. as a result the box was slightly damaged. or was it so from the beginning, before being sent ?
25 de enero de 2019
Opinión espontánea
Respuesta de Christys' Hats
Hi Claude,
We are sorry that you have received order damaged. We do not knowingly sell or dispatch defective goods. All Hat boxes are inspected and sent in pristine condition. As per our terms on damaged/faulty goods we would happily arrange for collection and/or will either exchange or refund the item(s) as per your request on collection or send a replacement. Most of our products come with a minimum 1 year guarantee against manufacturer's defect. Please get in touch so we can resolve this.
Great service and quality.
25 de enero de 2019
Opinión espontánea
Time honoured reputation
Christys' Hats have been in business for a very long time -- deservedly so. Their products are all top notch and their customer service excellent.
25 de enero de 2019
Opinión espontánea
Good hat, made in China
Good hat, good service, made in China. That’s not exactly supporting traditional British craftsmanship is it?
25 de enero de 2019
Opinión espontánea
Very pleased with my new hat
Very pleased with my new hat - excellent quality.
25 de enero de 2019
Opinión espontánea
A nice hat for the price, true sizing and pretty fast turnaround
The delivery time was faster than advised, and the product was as described. Sizing was true, and the quality was good for the price point. If you're looking for a decent mid-range felt hat with lots of colour and style options then Christys' is a good bet.
25 de enero de 2019
Opinión espontánea
Perfect
Great products, absolutely high quality, fast shipping and very kindly staff!
25 de enero de 2019
Opinión espontánea
Madcap jumper
This cap was just right for my husband... he loves it. Wonderful quality as well
25 de enero de 2019
Opinión espontánea
Fabulous company - fabulous hat
Dealing with Christys has been one of the best experiences I have had with any retail business. I found the hat I loved in the St. Christopher’s Street store, but my size was not in stock. Mary, at the store, was extremely helpful with style and sizing. I ordered my hat online for delivery to the store. Christys kept me informed about delivery date and Mary phoned to tell me as soon as it came into the store. I was told it could take 7-10 working days. I had the hat on my head in 7 days! I couldn’t be happy with the entire process and the hat itself,
25 de enero de 2019
Opinión espontánea
The hats are great
The hats are great. But delivery is too slow. (Royal Mail)
25 de enero de 2019
Opinión espontánea
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.