Richard is an absolute pleasure to deal with and a real credit to Chubb. It’s always lovely to see a familiar face, and knowing that Richard has been looking after us for years makes such a differen... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Tony attended our surgery on the same day we reported an issue with our fire alarm system. He promptly identified the fault and resolved the problem quickly and efficiently. We continue to be impre... Ver más
La empresa ha respondido
The gentle man that comes Richard is friendly reliable comes early when children are not in school does what he has to do and goes such nice guy he also knows the school so he knows where all the equi... Ver más
La empresa ha respondido
5 stars excellent service - the Engineer was extremely knowledgeable, courteous and very helpful. He is an absolute credit to Chubb. Please thank him on behalf of jdm - kind regards Barbara Leighto... Ver más
La empresa ha respondido
Información sobre la empresa
- Instalador de sistemas de seguridad
- también en la categoría
- Proveedor de alarmas contra incendio
- Servicio de seguridad
- Servicio de seguridad contra incendios
- Tienda de equipos de seguridad
Escrito por la empresa
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Información de contacto
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Reino Unido
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Excelente
12 mil opiniones
Invita a los clientes a opinar
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Quick and easy
21 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
very compete
The Technician that came was very competent with the work that he was doing and very polite
21 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Pat,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Engineer was polite and helpful
Engineer was polite and helpful. But I had some requests, and I am still waiting for feedback.
14 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Mr Mike Williams,
Thank you for sharing your experience. We are glad to hear that you are satisfied with the service from our engineer, despite the delay in the feedback from your requests. Your feedback is valuable to us, and we will use it to improve our processess and ensure timely service in the future.
If you have any further comments or need assistance, please feel free to reach out to us at GB_TrustPilotReplies@Chubbfs.com
Best regards,
The Chubb Fire and Security Team
Some how you managed to cancel my…
Some how you managed to cancel my contract you have not explained how or why this happened
All now reinstalled
Thank you
Ps very happy customer. For last30 years! Even longer at my business premises
10 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Valued Customer,
Thank you for sharing your experience. We are glad to hear that you are happy with the service received over the last 30 years!
We are truly sorry to hear about your disappointing experience with our customer support regarding your contract This is not the standard of service we aim to provide. Please accept our sincere apologies.
If you have any further comments or need assistance, please contact us directly at GB_TrustPilotReplies@Chubbfs.com so we can assist you further.
Best regards,
The Chubb Fire and Security Team
Really thorough and knowledgible
14 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Great service
20 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Tracey,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Respuesta de Chubb Fire & Security UK
Dear Valued Customer,
We appreciate your kind words! It's great to hear that our customer service team was able to assist you quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Respuesta de Chubb Fire & Security UK
Dear Alison,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
The engineer who called had checked a…
The engineer who called had checked a suitable time, arrived as requested, was very helpful and pleasant.
20 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Very Good
Very patient and helpful staff. Would be helpful to know when they are visiting.
16 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Valued Customer,
Thank you for sharing your experience. We are glad to hear that you are satisfied with the service, despite not being informed prior to the appointment. Your feedback is valuable to us, and we will use it to improve our processess and ensure timely service in the future.
If you have any further comments or need assistance, please feel free to contact us.
Best regards,
The Chubb Fire and Security Team
Respuesta de Chubb Fire & Security UK
Dear Adrian,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Great customer service
A positive customer experience from booking the service with the Contact centre through to the delivery from the engineer.
Professional, helpful staff who know their jobs and do them well
20 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Paul,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Service carried out efficiently and on…
Service carried out efficiently and on time
17 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Tony,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
very friendly tells us everything we…
very friendly tells us everything we need to know about the service
13 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
We are very pleased with the helpful…
We are very pleased with the helpful and responsive service from Chubb. A big shout out to service engineer Wes.
20 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Simon,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
5 stars excellent service
5 stars excellent service - the Engineer was extremely knowledgeable, courteous and very helpful. He is an absolute credit to Chubb. Please thank him on behalf of jdm - kind regards Barbara Leighton
20 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review for our engineer! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us and will be shared.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Great customer service
The engineer turned up on time. He was efficient, polite and respectful of my house. Great customer service. I would definitely recommend.
20 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Conformity inspection
Very pleasant, helpful engineer.
Good advert for Chubb
Did a thorough job in a professional manner.
20 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Alan,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Respuesta de Chubb Fire & Security UK
Dear City Plumbing,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Service Engineer very good.
Service Engineer very good.
Annual problem of demanding expensive service charge prior to providing service.
13 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Valued Customer,
Thank you for sharing your experience. We are glad to hear that you are satisfied with the service, despite the issue raised with the service charge.
Your feedback is valuable to us, and If you have any further comments or need assistance, please feel free to reach out to us at GB_TrustPilotReplies@Chubbfs.com and a member of the team will be in touch.
Best regards,
The Chubb Fire and Security Team
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