The same friendly and efficient engineer who has been here several times before, we like the continuity. He phoned the afternoon before our appointment to ask if he could bring it forward as he was in... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Queried the problems we were having with the keypad at the annual service. Discussed with the visiting engineer and decided on a new keypad to replace the ancient keypad we had. This was duly fitted... Ver más
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Booking service appointment simple and fast. Service engineer friendly and efficient while here. However we never had a call from them saying they were on there way and it was a morning appointment(... Ver más
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I wanted to leave a quick review to highlight the incredible customer service I received from Saiqa. She was helpful, professional, efficient, and made the whole process completely hassle-free. It’s r... Ver más
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Información sobre la empresa
- Instalador de sistemas de seguridad
- Proveedor de alarmas contra incendio
- Servicio de seguridad contra incendios
- Tienda de equipos de seguridad
- Servicio de seguridad
Escrito por la empresa
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Información de contacto
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Reino Unido
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Excelente
11 mil opiniones
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Expertise and continuity.
Expertise and continuity.
We have had the same engineer attend our premises for many years.
He is a trusted visitor once a year that keeps our staff team safe and the agency fire safety compliant.
Diolch!
7 de agosto de 2026
Respuesta de Chubb Fire & Security UK
Dear Valued customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service consistently received over the years. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Dean is great
Dean is always very accommodating, professional and is a lovely guy. Friendly and helpful.
7 de agosto de 2026
Respuesta de Chubb Fire & Security UK
Dear Valued customer,
Thank you for your wonderful review for Dean! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Intruder alarm engineer
Our regular intruder alarm engineer Shayy is great. Always on time, friendly and efficient, he's a real asset to CHUBB.
7 de agosto de 2026
Respuesta de Chubb Fire & Security UK
Dear Sean,
Thank you for your wonderful review for Shayy! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Thank you.
As always, our engineer (Paul) was very professional, helpful and very experienced. Thank you for another great service.
8 de agosto de 2026
Respuesta de Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review for our engineer, Paul! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Knowing the guy who comes to inspect
Knowing the guy who comes to inspect. Mike Derbyshire has been our contact for your company for a long time . He is always regular polite and very helpful.
Pat Barnett
7 de agosto de 2026
Respuesta de Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received over the years. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Great service
6 de agosto de 2026
Respuesta de Chubb Fire & Security UK
Dear Valued customer,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Always Helpful and comes when booked
31 de julio de 2026
Respuesta de Chubb Fire & Security UK
Dear Richard,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Dean was efficient
Dean was efficient, tidy and explained what could have happened in a recent problem that I had.
He has been to the property a few times now and as always been very pleasant.
8 de agosto de 2026
Respuesta de Chubb Fire & Security UK
Dear Tricia,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Easy process to book service date with…
Easy process to book service date with the customer service centre and our regular engineer Gary Smith turned up on the agreed date and time and carried out the service with no interruption to the other activities taking place on the sports ground that day. Gary is an extremely helpful and knowledgeable engineer who is a pleasure to work with. We find it very beneficial having the same regular engineer as Gary knows the layout of the premises and the location of all the sensors and detectors installed. Gary is a credit to your company and it is a pleasure to have him as our engineer to work with.
1 de agosto de 2026
Respuesta de Chubb Fire & Security UK
Dear Nicholas,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Richard is a good ambassador for your…
Richard is a good ambassador for your Company
7 de agosto de 2026
Respuesta de Chubb Fire & Security UK
Dear Terence,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Respuesta de Chubb Fire & Security UK
Dear Yvonne,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Engineer phoned to make sure it was ok…
Engineer phoned to make sure it was ok to come arrived on time and did a quick efficient job
8 de agosto de 2026
Respuesta de Chubb Fire & Security UK
Dear John,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Respuesta de Chubb Fire & Security UK
Dear Janet,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Ian was very…
Ian was very punctual,professional,proficient,and personable.Extremely helpful and knowledgeable.
8 de agosto de 2026
Respuesta de Chubb Fire & Security UK
Dear Michael,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
we have been customers for many years…
We have been customers for many years and have always found Chubb to be approachable and efficient. A big plus is that there is always someone on the end of the telephone to answer queries. Appointments are well organised and on time. Several engineers have visited to conduct servicing over the years and they have been extremely thorough. The odd call out has been dealt with extremely quickly. We also appreciate the fact that staff are sensitive to the need for value for money.
29 de julio de 2026
Respuesta de Chubb Fire & Security UK
Dear Janet,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Respuesta de Chubb Fire & Security UK
Dear Carol,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Excellent service
The engineer was extremely knowledgeable and performed his tasks very efficiently
8 de agosto de 2026
Respuesta de Chubb Fire & Security UK
Dear Ian,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Perfect appointmentThe engineer was polite and efficient…
The engineer was polite and efficient and on time.
8 de agosto de 2026
Respuesta de Chubb Fire & Security UK
Dear Judy,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Respuesta de Chubb Fire & Security UK
Dear John,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Excellent service from your Engineers…
Excellent service from your Engineers to maintain
8 de agosto de 2026
Respuesta de Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
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