Damian as usual did our yearly Service check. He is very reliable and did an excellent job. Chubb look after our Alarm System very well and are professional, helpful and responsible and keep us inform... Ver más
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Consulta las opiniones de los clientes
Friendly and efficient The engineer arrived early which was great for us as most clients aren't in by then. We barely knew he was there except for the odd question he worked quickly and efficientl... Ver más
La empresa ha respondido
Lawrence arrived at a time convenient for us and carried out the servicing efficiently and without any interference with other work being undertaken at the time. He also replaced some out of date eq... Ver más
La empresa ha respondido
Richard is an absolute pleasure to deal with and a real credit to Chubb. It’s always lovely to see a familiar face, and knowing that Richard has been looking after us for years makes such a differen... Ver más
La empresa ha respondido
Información sobre la empresa
- Instalador de sistemas de seguridad
- también en la categoría
- Proveedor de alarmas contra incendio
- Servicio de seguridad
- Servicio de seguridad contra incendios
- Tienda de equipos de seguridad
Escrito por la empresa
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Información de contacto
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Reino Unido
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Excelente
12 mil opiniones
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Good communication from start to finish
Good communication from start to finish
quick and efficient
15 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Kevin,
We appreciate your kind words! It's great to hear that our customer service team was able to assist you quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Respuesta de Chubb Fire & Security UK
Dear Mark,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
The engineer ws well known to us and in…
The engineer ws well known to us and in fact installed our system.
He had a puncture on his way but phoned to let us know .
15 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear James,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Respuesta de Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
never answer emails and do not know…
never answer emails and do not know contract they are on
15 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Valued Customer,
We are truly sorry to hear about your disappointing experience with our customer support. This is not the standard of service we aim to provide. Please accept our sincere apologies.
We would like to investigate this matter further and make things right. Could you please provide your contact details or reach out to us at GB_TrustPilotReplies@Chubbfs.com
Thank you for bringing this to our attention.
Best regards,
The Chubb Fire and Security Team
Punctuality and great service
Punctuality and great service. the engineer professionalism and attitude is just perfect.
15 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Belle,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Respuesta de Chubb Fire & Security UK
Dear Chester,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Efficient and friendly technician
15 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Stanley,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Al went well
14 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Ian,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Very good service
The fire extinguisher technician was very polite and effecient
14 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Susan,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Friendly engineer.
14 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Robert,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
First class planning, consultation and service.
Carefully considered advice and quotation gave great confidence before the contract was agreed.
7 de agosto de 2026
Respuesta de Chubb Fire & Security UK
Dear Philip,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
The engineer came out early as…
The engineer came out early as requested as we have children who are very sensitive to noise, he explained everything he was going to do and was polite and just got on with the job.
13 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
GREAT SERVICE
7 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Mary,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Mitchell was very kind and…
Mitchell was very kind and understanding and mostly very re-assuring with our fire alarm problem, It has defiantly put our minds at rest.
14 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
I had told chubb in September about the…
I had told chubb in September about the business being transferred to another company yet still they sent out an engineer to perform work which was signed for by someone. I have since spoken to a chubb representative that reassured me they would take care of it, but I am still receiving emails about the work carried out at the business address that was sold.
14 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Dave,
We are truly sorry to hear about your disappointing experience with our customer support. This is not the standard of service we aim to provide. Please accept our sincere apologies.
We would like to investigate this matter further and make things right. Could you please provide your contact details or reach out to us at GB_TrustPilotReplies@Chubbfs.com
Thank you for bringing this to our attention.
Best regards,
The Chubb Fire and Security Team
Kept informed of estimated arrival…
Kept informed of estimated arrival time. Explained what he was doing. Was very courteous.
7 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Bernie,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Respuesta de Chubb Fire & Security UK
Dear Madhu,
We are delighted to hear such positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Lovely efficient and friendly service
Lovely efficient and friendly service. Thank you.
13 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
No problems very efficient and friendly
No problems very efficient and friendly
14 de octubre de 2026
Respuesta de Chubb Fire & Security UK
Dear Christopher,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
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