The Chuckling Cheese Company Opiniones 

12.210
•
TrustScore: 3.5 sobre 5

3,7

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

I do enjoy your cheeses. I have ordered from you before and will again but never during summer months as the ice pack is always melted even in October so I do worry about the cheese life. I know they... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I SIMPLY ADORE THIS CHEESE. THIS COMPANY IS VERY HIGH END RIGHT FROM THE PACKAGING TO THE CHEESE. EVERY CAŔE IS TAKEN IN PRESENTING THIS LOVELY BOX OF WELL PACKAGED CHEESE. I ADVOCATE TO ALL CHEESE... Ver más

Valorada con 2 estrellas sobre 5

First thing you notice with your santa's boot cranberry cheddar is the thickness of wax covering way to much so getting less cheese for your money secondly the wax is right on the cheese no protectiv... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Sister ordered for my birthday treat, due to arrive 17th June. No show, no contact from company either to buyer or receiver. Sister contacted company by phone on 18th June to find out what happened... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Delicatessen
  2. también en la categoría
  3. Almacén de cerveza
  4. Fabricante de quesos
  5. Quesería
  6. Tienda de chocolate
  7. Tienda de regalos

Sobre The Chuckling Cheese Company

Escrito por la empresa

The Chuckling Cheese Company | Great British Artisan Cheese

A family-run artisan cheese company based in Skegness, Lincolnshire UK - The business was started in 2012 by husband & wife, Stuart & Emma Colclough. It was later incorporated as The Chuckling Cheese Company Ltd in 2015

The husband and wife duo, Emma and Stuart Colclough set out on their cheesy adventure hosting market stalls at local events around the United Kingdom. During this time is when the cheese team began to grow and soon become notorious for Flavoured Cheddar and our widely developed range of unique flavoured cheese. Offering over 40 different flavours.

We’re not just a cheese company, we also have a wide range selection of chilli jams, craft beers, vodkas, coffee syrups, fudge bars, sweet meringues, and lots more. In 2016 we opened our first Chuckling Cheese Shop in the Skegness Hildred's Centre, then in the next two years, we opened two other stores. One in Doncaster Frenchgate Shopping Centre and another in Middlesbrough Hill Street Shopping Centre. In 2020, we grew the company further by opening two more shops, in Merry Hill Shopping Centre in Brierley Hill near Birmingham and one in Metrocentre in Gateshead near Newcastle. At our shops, you will find an extensive product offering, such as baked goods, cheese sampling, and a freshly baked cheese toastie.

Visit a shop near you and meet our company mascot, Munchie Mouse.

To this date, we still remain a family-run business that has a wide range of quality products to offer our day-to-day customers as well as Trade and Wholesale Customers, alongside offering a range of Corporate Gifting options.

Visit our website!


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

12 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,7

Todas las opiniones

(12.210)

440 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Chuckling cheese have a good variety of…

Chuckling cheese have a good variety of cheeses and the cheese is the consistency of cheddar so not crumbly, keeps it on your plate not down your trousers! We enjoy the hot cheese and the black garlic cheese as our absolute favourites and we often order them to give to our friends as birthday presents, they are always well received and enjoyed.

4 de septiembre de 2026
Opinión espontánea
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Respuesta de The Chuckling Cheese Company

That's 'Gouda brie' the best review, thank you so much!

Valorada con 5 estrellas sobre 5

Second order I’ve placed for these…

Second order I’ve placed for these vegan cheese and onion crisps! Price and service excellent 👍🏼

1 de septiembre de 2026
Opinión espontánea
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Respuesta de The Chuckling Cheese Company

Thank you so much for your review! We are 'cheesed' that you enjoyed your order! We look forward to your return custom again soon!

Valorada con 1 estrellas sobre 5

Visited this store on Saturday

Visited this store on Saturday, the staff were very rude, as I went In the two woman looked at me didn’t even acknowledge or say I’ll be with you in a second they both stood at the back of the store talking to each other giggling and didn’t even come over. After I stood for 10 minutes I left shocking customer service and lost business.

12 de septiembre de 2026
Opinión espontánea
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Respuesta de The Chuckling Cheese Company

Thank you for your review.

We are sorry to hear that this has been your experience at one of our stores. Could you please email us at mailorders@chucklingcheese.co.uk explaining which site you have visited and detailing the experience so that we can investigate this further of you?

Update - Hi Chloe,
Thank you for providing us with more information.
A member of our dedicated customer service team has reached out to you.

Valorada con 5 estrellas sobre 5

Always love the variety of cheese

Always love the variety of cheese, pickles and crackers. Easy to use site and fast delivery. Prices are good.

13 de septiembre de 2026
Opinión espontánea
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Respuesta de The Chuckling Cheese Company

Thank you for your 'grate' review! We hope you will return again soon!

Valorada con 5 estrellas sobre 5

Love all of the cheeses

Love all of the cheeses, cant fault them at all. I passed some of the cheeses to family, same as me, love them, they also said they would order some

10 de agosto de 2026
Opinión espontánea
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Respuesta de The Chuckling Cheese Company

Thank you so much for your review! We are 'cheesed' that you enjoyed your order! We look forward to your return custom again soon!

Valorada con 2 estrellas sobre 5

Get what you pay for Mybe

First thing you notice with your santa's boot cranberry cheddar is the thickness of wax covering way to much so getting less cheese for your money secondly the wax is right on the cheese no protective layer like you find on edam so can get a little wax taste to the cheese ever after the waxed layer as been removed.As for the cheese itself looks ok and as very small pieces of cranberry to which taste of nothing ,can see why it reduced from £5.50 to £1.00 because of the quality of the product and the fact sell by dates before christmas which sounds pointless

11 de septiembre de 2026
Opinión espontánea
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Respuesta de The Chuckling Cheese Company

Thank you for your review. We are sorry to see that this order was not to your taste on this occasion. We kindly ask that you contact our Customer Service team for further feedback so that we may assist you accordingly.

Valorada con 5 estrellas sobre 5

My order arrived really quickly ,very…

My order arrived really quickly ,very well packed.
I love the cheese's, the cheese biscuits are one of my favourites,and I also got some chutney and chilli jam, everything was perfect, I'll send another order in when I've eaten all these !

29 de agosto de 2026
Opinión espontánea
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Respuesta de The Chuckling Cheese Company

Thank you so much for your review! We are 'cheesed' that you enjoyed your order! We look forward to your return custom again soon!

Valorada con 5 estrellas sobre 5

This cheese is awesome I do have my…

This cheese is awesome I do have my favourites which is th limoncello , ginger and the hot and spicy. The biscuits ate brilliant as is the piccalilli ( hot one)

9 de septiembre de 2026
Opinión espontánea
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Respuesta de The Chuckling Cheese Company

That's 'Gouda brie' the best review, thank you so much!

Valorada con 1 estrellas sobre 5

Sorry not impressed as put an order in…

Sorry not impressed as put an order in 23rd August heard nothing had to chase it up not again thanks

4 de septiembre de 2026
Opinión espontánea
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Respuesta de The Chuckling Cheese Company

Hello,
Thank you for your review.
We apologise for the issues you may be experiencing with your order.
We kindly ask that you send an email over to mailorders@chucklingcheese.co.uk so we can look into this further for you.
Apologies for any inconvenience caused.

Valorada con 5 estrellas sobre 5

Ring stingers pickled onions.Fantastic…

Ring stingers pickled onions.Fantastic my favourite onions. I’ll buy them in tens or twenties ( jars) shame the price has recently increased.
Also last 2 orders I’ve been stung for an extra pound after I’ve already paid. What’s that about?

6 de septiembre de 2026
Opinión espontánea
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Respuesta de The Chuckling Cheese Company

Thank you for your review! We are pleased to hear that you love our Pickled Onions!

Regarding the £1 charge, if you could please email us with further details at mailorders@chucklingcheese.co.uk, we will investigate this further for you

Valorada con 5 estrellas sobre 5

The product is fantastic

The product is fantastic but take off 2 stars for the delivery time, ordered 21st Aug hoped for delivery 22nd Sep. Previous orders have alway arrived within a week. The delay means we have run out of cheese and had to rely on the mice bringing some in.

4 de septiembre de 2026
Opinión espontánea
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Respuesta de The Chuckling Cheese Company

Thank you for your review! We hope you will return again soon!

Valorada con 5 estrellas sobre 5

Very good

I enjoyed my order from The Chuckling Cheese Company it was an opportunity to try some different cheeses and snacks
They were all lovely
I’d definitely recommend them

3 de septiembre de 2026
Opinión espontánea
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Respuesta de The Chuckling Cheese Company

That's 'Gouda brie' the best review, thank you so much!

Valorada con 5 estrellas sobre 5

Delicious cheeses

Delicious cheeses
Packed well
Delivered on time and good communication

25 de agosto de 2026
Opinión espontánea
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Respuesta de The Chuckling Cheese Company

Thank you for your 'grate' review! We hope you will return again soon!

Valorada con 5 estrellas sobre 5

Bought as a gift

Bought as a gift. Recipient was delighted.

25 de agosto de 2026
Opinión espontánea
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Respuesta de The Chuckling Cheese Company

Thank you so much for your review! We are 'cheesed' that you enjoyed your order! We look forward to your return custom again soon!

Valorada con 5 estrellas sobre 5

Fantastic service and brilliant quick…

Fantastic service and brilliant quick delivery the cheeses are really good with wonderful taste and,they do freeze really well definitely recommend

1 de septiembre de 2026
Opinión espontánea
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Respuesta de The Chuckling Cheese Company

Thank you for your 5* review :) We are so pleased to see that you enjoyed your order and that you thought our product was great!

Valorada con 1 estrellas sobre 5

Bad experience

EDIT - in response to your reply...

An email was sent to you at 13:41 on 20th June, as soon as my item arrived, outlining the issues I had with my order.

In addition to the concerns already raised, I would also like to address the personalised message that was supposed to be included with the Father’s Day hamper — or, more accurately, the lack of this.

As part of the service you offered, I was given the option to have a personal note included. Given that this was intended to be a meaningful and personal part of a Father’s Day gift, I expected it to be presented appropriately.

Unfortunately, the message arrived on a small white sticker that had simply been attached to a discount voucher. The sticker was not straight, and the message itself contained question marks, which made the presentation look particularly poor and unprofessional.

As this was a service that you specifically offered, I expected the message to be presented on a card or, at the very least, on a separate piece of paper. Attaching a small sticker to a discount voucher does not, in my view, provide the presentation or quality that I would reasonably expect when paying for a gift of this nature.

This was purchased as a Father’s Day present, and the way the personalised message was handled was extremely disappointing. It took away from what should have been a thoughtful and personal part of the gift.

I would therefore ask that you take this issue into consideration alongside the other concerns raised in my original email and my review.

As per your reply, another email was sent today. I'll await your reply

Extremely disappointed

The item was supposed to be kept cold, yet it arrived via Royal Mail standard delivery—not next-day delivery and certainly not in a refrigerated or temperature-controlled vehicle. Unsurprisingly, it was not cold when it arrived.

For an item that clearly requires temperature-controlled delivery, this is completely unacceptable and raises serious concerns about whether the product was safe to use.

I also emailed customer service to raise my concerns, but unfortunately my message was simply ignored. The poor delivery service was bad enough, but the complete lack of response from customer service made the experience even worse.

I would not recommend this company and certainly would not use them again. If an item needs to be kept cold, the delivery method should reflect that. Customers should also receive a proper response when something goes wrong. Not only this, the date on one of the cheese was only 3 weeks.

20 de junio de 2026
Opinión espontánea
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Respuesta de The Chuckling Cheese Company

Thank you for your review.

We are sorry to hear that you experienced difficulties with your order. Unfortunately, we cannot see any emails from the information provided.

Please email us on mailorders@chucklingcheese.co.uk so that we are able to investigate and resolve this accordingly for you

Valorada con 5 estrellas sobre 5

Lovely chutney.

Bought the Tangy apple chutney which is a firm favourite in our family. Love it! Product arrived well packaged.

21 de agosto de 2026
Opinión espontánea
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Respuesta de The Chuckling Cheese Company

Thank you for your 'grate' review! We hope you will return again soon!

Valorada con 5 estrellas sobre 5

Great value and variety.

As a massive cheese fan I have purchased many different varieties of cheese from many producers and have often been left feeling dissapointed. This was not one of those times! I chose the mystery box as I love variety and surprises. When the box arrived I was sceptical as it seemed a little on the small size. I opened it and was amazed by the amount of cheeses in the box and the variety. There were 8 cheeses and 4 chutneys all different and each delicious in their own way. I would definitly order the mystery box again but will also be ordering some of the cheeses I tried thanks to the mystery box.

14 de agosto de 2026
Opinión espontánea
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Respuesta de The Chuckling Cheese Company

Thank you so much for your review! We are 'cheesed' that you enjoyed your order! We look forward to your return custom again soon!

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