Cin7 is a user-friendly software platform that makes day-to-day operations much easier. Their support team is consistently helpful and responds quickly to requests that impact our business. Monika, Ja... Ver más
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Consulta las opiniones de los clientes
Cin7's major downfall is the lack of support subscribers (like me) receive. The monthly fees are quite high which would be ok if the fees were matched by effective online support. Unfortunately the re... Ver más
Six months into using Cin7, I had a follow‑up meeting with their Solutions Architect, Jean LeMunyon. Jean was extremely helpful and knowledgeable, quickly grasped our issues, and was refreshingly hone... Ver más
We have been using Cin7 for a bit over 5 years. It allowed us to streamline our order flow so that we didn't need to hire additional staff in order to meet increased demand. Over the years the prod... Ver más
Información sobre la empresa
Escrito por la empresa
Cin7 Omni is a highly configurable integrated inventory management software with all-in-one cloud inventory, POS, B2B, EDI and 3PL. Cin7 Omni allows you to manage all your sales channels, inventory, point of sale and supply chain in one central, cloud-based software. Cin7 Omni offers native integrations using a third-party logistics (3PL) interface and electronic data interchange (EDI). Discrete manufacture, sell, manage and fulfill with Cin7 Omni.
Cin7 Omni
Escrito por la empresa
- Manage less. Sell more. Connect Everything.
- Scale faster and more efficiently for increased profitability: With our built-in 3PL connections, you can avoid the complexity of managing remote warehouses and choose the best location to dispatch from. This allows you to scale your business without hiring more staff by enabling 3PLs to fulfill orders.
Información de contacto
Estados Unidos
- marketing@cin7.com
- cin7.com
Ha contestado el 42% de las opiniones negativas
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I spoke to Monica and she was extremely…
I spoke to Monica and she was extremely helpful, very knowledgeable and attentive. Her attention to detail and commitment to customer satisfaction stood out! I would highly recommend Cin7 to anyone looking for fantastic service.

Respuesta de Cin7 Omni
We emailed support for 1 week…
We emailed support for 1 week requesting a 2FA reset and it went around in circles so for wasted time, I rate the service 1 star.
The person who helped me on the Zoom call (Monica) I would rate 5 as she solved it in 10 seconds by just resetting my user ID 2FA.
First did not get any response on…
First did not get any response on email. Later when I reached out again got helped soon.

Respuesta de Cin7 Omni
Thanks Azizbek Rakhmanov
Thanks Azizbek Rakhmanov, for resolving our issue we had with a bug in the system not showing up the discount % in the printable quote
Customer support is excellent
Lightning fast response with a solution…
Lightning fast response with a solution to the issue.
Cin7's help and response times has improved exponentially ove the past 5 years.
The software has been easy to use and…
The software has been easy to use and navigate. I'm able to pull reporting easily and also check inventory levels quickly and accurately. The support for Cin7 has been wonderful. Quick response time and resolutions! Highly recommend for all your inventory needs!
Monica Harlaka
Monica was extremely timely and helpful with my request. Thank you again for your patience and help!!
The supprt team has been very helpful…
The supprt team has been very helpful in solving my enquiries and the solutions worked well!
Monica thanks for all your help
Monica thanks for all your help
you were wonderful and resolved my issue
cin7 has been with our organization for 5 years now and we love the experience
Cin7 is a great option for our…
Cin7 is a great option for our business. We're particularly happy with the support team. They have been extremely helpful with any problem that come up.
Harshit Pandey was very helpful and…
Harshit Pandey was very helpful and knowledgeable also very friendly
Cin7 is smooth and easy to use
Cin7 is smooth and easy to use, their team are very kind helpful and great to talk with. We use Cin7 in our busy retail store and are happy with their software between store to warehouse.
Monica has been a big help and has…
Monica has been a big help and has taken time to spend time with me explaining how to resolve a issue as soon as possible. Thank you for your help!
Dealt with my query within 20 mins of…
Monica dealt with my query within 20 mins of submitting a ticket. I was able to get back into my account with ease. Great customer service.
Good system
Cin7 has been a great addition to our organisation and has simplified our operations. It has some quirks that need to be worked out but overall is good
Monica was exemplary and We from Yuvi…
Monica was exemplary and We from Yuvi Foods Australia, are overwhelmed to have Cin 7 Omni as by far , one of the best Software. Really recommend Cin 7 & their hardworking team.
Appreciate the support
Monika was excellent to deal with - prompt and efficient and worked with me to resolve one issue, and then suggested we escalate the other issue as it was something that was not able to be resolved easily. She was kind, helpful and explained things clearly. Much appreciated.
Efficient and helpful
Monica was really quick to help me find out the cause of my problem, and keen to help further with the other questions it opened up!
Quickly responded and helpful guidance.
I encountered persistent issues with BOM editing that remained unresolvable despite multiple attempts. Upon contacting technical support, Harshit was exceptionally responsive and thorough in his approach. He made several systematic attempts to troubleshoot the issue, ultimately arranging a call with screen sharing capabilities to identify the root cause.
Through this collaborative session, Harshit efficiently diagnosed the underlying problem and provided an effective solution. His response time was impressive, and his methodical approach to isolating the technical issue demonstrated strong problem-solving capabilities.
The support experience was comprehensive and resulted in complete resolution of my technical obstacle. I appreciate Harshit's professional assistance and Cin7's commitment to resolving complex technical challenges.
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