Quite expensive, but the service is amazing, I'm at Battery Park and when I was having some issues a guy called Craig was super helpful actual lifesaver! Never had any issues with the machines not was... Ver más
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Consulta las opiniones de los clientes
Beth was great at responding to queries today and helping me with my issue, however I’d like to report an issue with the App. The ChatBox on the Circuit Go app closes automatically when I log out of t... Ver más
La empresa ha respondido
The service from Circuit is a very good one. Machine faults normally fixed within 24 hours, which is a great help, when they are used so often. Adam our Service Manager, is always smiling, friendly,... Ver más
La empresa ha respondido
I think that the machines are a little pricey but has a convenient location. This particular encounter had an out of order machine that was still taking orders from the POS machine. Luckily, I h... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Circuit is the UK's market leader in managed laundry providing high-quality services.
Información de contacto
Halifax Road, HX6 4AJ, Ripponden, Reino Unido
- 01422 820040
- tp@circuitgroup.com
- circuit.co.uk
4,2
Muy bueno
2 mil opiniones
Ha contestado el 100% de las opiniones negativas
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good fix the problem
10 de noviembre de 2025
Opinión espontánea
Respuesta de Circuit Laundry
Hi Daisy, Thank you for sharing about your 5 star experience. Thank you, Isobelle.
Tee jay was very helpful and…
Tee jay was very helpful and accommodating. Thanks
10 de noviembre de 2025
Opinión espontánea
Respuesta de Circuit Laundry
Good morning Carl,
Thank you for taking the time to leave a review. It is lovely to read that Tee Jay was able to help you with your query.
Thank you, Isobelle.
Customer service is impeccable
Customer service is impeccable. Machines are not trustworthy and liable to break, and the prices are very high, but the customer services gives me confidence in using the machines knowing I will be taken seriously if things aren’t working or going wrong. Terminal is much better than those cards you used to have to fill up on their website too.
9 de noviembre de 2025
Opinión espontánea
Respuesta de Circuit Laundry
Good morning Milo,
Thank you for taking the time to leave a review. I am sorry to hear you feel this way about the machines and if you can please reach out with more information regarding the site where you are staying to care@circuitgroup.com this would be great. It is lovely to read about your positive experience speaking with our team.
Thank you, Isobelle.
Overall
Overall, They changed their app so they should transfer funds from old to new by themselves. Rest their employee sally helped me to that. She was very polite and kind.
8 de noviembre de 2025
Opinión espontánea
Respuesta de Circuit Laundry
Hi,
Thank you for sharing your feedback with us regarding the balance transfer process. I am happy to see that Sally was able to assist you with this query.
Thank you, Isobelle.
Trustworthy steve
Circuit laundry is not bad at all i do wish they were a bit cheaper but its very convenient and steve was very helpful and kind
7 de noviembre de 2025
Opinión espontánea
Respuesta de Circuit Laundry
Hi,
Thank you for taking the time to share your thoughts. It is lovely to read that Steve made such a great impression and I am sorry to hear you feel this way about the pricing. We aim for our services to be 30% cheaper than alternative providers in your local area.
Thank you, Isobelle.
Always very helpful!
Always very helpful and the standard of the Laundry and machines are excellent. If there are any issues, these are dealt with quickly - great service!
7 de noviembre de 2025
Opinión espontánea
Respuesta de Circuit Laundry
Good afternoon,
Thank you for taking the time to share about your 5 star experience! It is great to read that you find the standard of our laundry and machines excellent and that are our team are able to deal with any queries quickly.
Thank you, Isobelle.
Fast and quick to respond and resolve issue…
Fast and quick to respond and resolve the issue.
5 de noviembre de 2025
Opinión espontánea
Respuesta de Circuit Laundry
Good morning Rhema,
Thank you for taking the time to leave a review and sharing about your 5 star experience.
Thank you, Isobelle.
Refund on duplicate charge
The app is very easy to use and Beth who responds to my concern was very accomodating and provided interventions in a swift manner. Thank you 😊😊😊
5 de noviembre de 2025
Opinión espontánea
Respuesta de Circuit Laundry
Good morning, Thank you for taking the time to leave a review. I am glad to hear that Beth was able to help resolve your query quickly.
Thank you, Isobelle.
Beth is a STAR
Beth was very helpful in solving an issue I had with a machine! Other than that the system is very easy to use.
5 de noviembre de 2025
Opinión espontánea
Respuesta de Circuit Laundry
Good morning,
Thank you for taking the time to leave a review. It is lovely to read that our customer service agent Beth was able to help with your machine issue.
Thank you, Isobelle.
Immediate solution to machine fault
I encountered a machine fault. When I contact the staff, Beth immediately responded to my inquiry and gave a refund.
4 de noviembre de 2025
Opinión espontánea
Respuesta de Circuit Laundry
Good morning,
Thank you for taking the time to leave a review. It is great to read that our customer service agent Beth was able to assist you when you experienced a machine fault.
Thank you, Isobelle.
Great costumer assistance
Alek helped me get a refund for an error charge and the process was super quick and efficient, the online chat is very responsive and i didn’t have to wait long at all. overall a pleasant and helpful interaction!
4 de noviembre de 2025
Opinión espontánea
Respuesta de Circuit Laundry
Good morning,
Thank you for taking the time to leave a review of your experience speaking with our customer service agent Alek. It is lovely to read about your 5 star experience and that he was able to help you via live chat.
Thank you, Isobelle.
Jamie with the shorts and tattoes
I just met Jamie, or specifically the man with the shorts and all the tattoes at the Universal Student Living in Bangor. He is so helpful and friendly!!!
I was frustrated with my damp clothes but he came in and saved the day, Jamie you are a lifesaver, thank you for making my day!!!
4 de noviembre de 2025
Opinión espontánea
Respuesta de Circuit Laundry
Good morning Kaitlin,
Thank you for taking the time to leave a review. I am sorry to hear about your damp clothes but I am glad to read that Jamie was able to help you.
Thank you, Isobelle.
Assistant sully help me a lot for…
Assistant sully help me a lot for withdraw my money from account. Good experience
4 de noviembre de 2025
Opinión espontánea
Respuesta de Circuit Laundry
Good morning,
Thank you for taking the time to leave a review. It is great to read that Sully was able to help with your Circuit query.
Thank you, Isobelle.
Prompt response to settle complaint
Prompt response to settle complaint
3 de noviembre de 2025
Opinión espontánea
Respuesta de Circuit Laundry
Good morning Holly,
Thank you for taking the time to leave a review. I am glad to see that our team was able to help to quickly settle your complaint.
Thank you, Isobelle.
It’s good for You can solve my problem…
It’s good for You can solve my problem on time. But iOS app doesn’t work will on my phone It’s hard to go back（iPhone 14Pro iOS26).no matter what you just open it’s hard to go backwards. The bottom on the left up side is always not working .
2 de noviembre de 2025
Opinión espontánea
Respuesta de Circuit Laundry
Good afternoon,
Thank you for taking the time to leave feedback. I am sorry to hear that you are having issues with the back function on the app. So our technical team are able to investigate this further please reach out to care@circuitgroup.com with your phone number and query so we can look into this.
Thank you, Isobelle.
Ariz was quick and efficient
2 de noviembre de 2025
Opinión espontánea
Respuesta de Circuit Laundry
Hi Max,
Thank you for taking the time to write a review. It is brilliant to read about your 5 star experience when speaking with our customer service agent Ariz.
Thank you, Isobelle.
Oliver was helpful and processed refund…
Oliver was helpful and processed refund relatively quickly
30 de octubre de 2025
Opinión espontánea
Respuesta de Circuit Laundry
Good afternoon James,
Thank you for taking the time to write a review. I am happy to see that Oliver was able to help process your refund quickly.
Thank you, Isobelle.
Ryan is a really great guy
Ryan is a really great guy. The previous guy left me hanging but Ryan is the best customer rep you can get on circuit laundry. He is respectful, cheerful and full of love.
30 de octubre de 2025
Opinión espontánea
Respuesta de Circuit Laundry
Good afternoon,
Thank you for taking the time to leave a review and share about your experience speaking with our customer service agent Ryan. It is great to see that he was able to help resolve your query and provide a lovely customer experience for you.
Thank you, Isobelle.
Sully was quick to process my refund
30 de octubre de 2025
Opinión espontánea
Respuesta de Circuit Laundry
Good afternoon Lauren,
Thank you for taking the time to leave a review. It is lovely to read that Sully was able to help to quickly process your refund for you.
Thank you, Isobelle.
Great and seamless experience
Great and seamless experience. I spoke with Helen and she sorted my issue in a few minutes.
29 de octubre de 2025
Opinión espontánea
Respuesta de Circuit Laundry
Good afternoon,
Thank you for taking the time to leave a review of your experience after speaking to our customer service agent Helen. I am glad to hear that she was able to resolve your query quickly and provided a seamless experience.
Thank you, Isobelle.
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