Quite expensive, but the service is amazing, I'm at Battery Park and when I was having some issues a guy called Craig was super helpful actual lifesaver! Never had any issues with the machines not was... Ver más
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Consulta las opiniones de los clientes
Beth was great at responding to queries today and helping me with my issue, however I’d like to report an issue with the App. The ChatBox on the Circuit Go app closes automatically when I log out of t... Ver más
La empresa ha respondido
The service from Circuit is a very good one. Machine faults normally fixed within 24 hours, which is a great help, when they are used so often. Adam our Service Manager, is always smiling, friendly,... Ver más
La empresa ha respondido
I had an issue with one of the dryers after payment it didn’t recognise my payment and was still requesting payment so went on the online chat and Ellie was super helpful and the problem was resolved... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Circuit is the UK's market leader in managed laundry providing high-quality services.
Información de contacto
Halifax Road, HX6 4AJ, Ripponden, Reino Unido
- 01422 820040
- tp@circuitgroup.com
- circuit.co.uk
4,2
Muy bueno
2 mil opiniones
Ha contestado el 100% de las opiniones negativas
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I reported a bug
I reported a bug, The staff is helpful to solve the problem,His name is tori, I feel so happy the bug was work out.
4 de febrero de 2026
Opinión espontánea
Respuesta de Circuit Laundry
Good morning Jimmy,
Thank you for taking the time to write a review. It is brilliant to see that Tori was able to assist you with your app query.
Thank you, Isobelle.
Bad machine good CS
The machine kept breaking down, but Tori the costumer service has been really helpful!
4 de febrero de 2026
Opinión espontánea
Respuesta de Circuit Laundry
Good morning Jason,
Thank you for taking the time to leave a review. It is great to see that Tori was able to help you with your query. Please reach out to care@circuitgroup.com and let us know how we can make your experience 5 stars in the future.
Thank you, Isobelle.
Helen helps mea lot.The dryer machine…
Helen helps mea lot.The dryer machine was not working to dry my clothes。Helen helps me to refund
4 de febrero de 2026
Opinión espontánea
Respuesta de Circuit Laundry
Good morning Zirun,
Thank you for taking the time to leave a review. It is lovely to read that Helen was able to help with your dryer query and process your refund.
Thank you, Isobelle.
Excellent customer service from Beth
Excellent customer service from Beth. Quick and efficient.
4 de febrero de 2026
Opinión espontánea
Respuesta de Circuit Laundry
Good morning Osaro,
Thank you for taking the time to leave a review. It is brilliant to read that Beth was able to help resolve your query and provide a great customer experience.
Thank you, Isobelle.
Thank you Tee-Jay
I had issues with the washing machines at my university, Tee-Jay was very helpful and polite throughout and helped resolve my issues.
3 de febrero de 2026
Opinión espontánea
Respuesta de Circuit Laundry
Good morning,
Thank you for your great 5 star star review for Tee-Jay. I am glad to hear that he was able to help resolve your issue.
Thank you, Isobelle.
I had a problem with one of the washers…
I had a problem with one of the washers so I spoke to Tori who was very helpful and she refunded my extra money that I had to pay for a faulty machine. She was so helpful
3 de febrero de 2026
Opinión espontánea
Respuesta de Circuit Laundry
Good morning Sheila,
Thank you for taking the time to leave a review. It is great to read that Tori was able to help with your machine query.
Thank you, Isobelle.
Answers are direct in times of need and…
Answers are direct in times of and customer service is amazing.I spoke with Tori today because I needed a refund and she provided detailed replies and recommendations that could ease my situation in the future.
3 de febrero de 2026
Opinión espontánea
Respuesta de Circuit Laundry
Good afternoon Aminata,
Thank you for taking the time to leave a review. It is lovely to read that Tori was able to help with your query and get this resolved for you.
Thank you, Isobelle.
Remarkable Tori
Tori was really helpful. She was quick to respond, and helped me solve my problem within minutes!
3 de febrero de 2026
Opinión espontánea
Respuesta de Circuit Laundry
Good afternoon Huzaifa,
Thank you for taking the time to leave a review. Your feedback is valuable to us and we will make sure this is passed on to Tori.
Thank you, Isobelle.
Smooth communication
Smooth communication, was refunded for a washer that I had payed for that had no water in it. Thank you Tori.
3 de febrero de 2026
Opinión espontánea
Respuesta de Circuit Laundry
Hi Sam,
Thank you for taking the time to leave a review! It is brilliant to see that Tori was able to help with your washer query.
Thank you, Isobelle.
Tori solved the problem very quickly.
3 de febrero de 2026
Opinión espontánea
Respuesta de Circuit Laundry
Good afternoon,
Thank you for taking the time to leave feedback! It is great to read that Tori was able to help resolve your query quickly.
Thank you, Isobelle.
Thanks for the help Tori!
Ran into some trouble with my phone number verification and Tori from customer support was incredibly helpful and patient with my situation! :)
3 de febrero de 2026
Opinión espontánea
Respuesta de Circuit Laundry
Hi,
Thank you for your review, I will make sure your feedback is passed on to our support team. We are glad to hear that we were able to provide you with a great customer experience while speaking to our team regarding your query.
Thank you, Isobelle.
Tee-Jay was very helpful this morning…
Tee-Jay was very helpful this morning dealing with my issue.
3 de febrero de 2026
Opinión espontánea
Respuesta de Circuit Laundry
Good morning,
Thank you for taking the time to leave a review. It is great to read that Tee-Jay was able to help with your query this morning.
Thank you, Isobelle.
Transferring money between apps is…
Transferring money between apps is really fast and convenient.
2 de febrero de 2026
Opinión espontánea
Respuesta de Circuit Laundry
Hi Erika,
Thank you for taking the time to leave a review. It is brilliant to hear that you have had a positive experience when having your balance transferred between apps.
Thank you, Isobelle.
Jamie Silcox - a great asset to Circuit Laundry
Jamie Silcox is our customer relations manager for the launderettes here at Lancaster University. He is always unfailingly friendly, positive, and super responsive to emails/calls. Since working with Jamie, any issues with my launderette have always been resolved usually within 24 hours, and we are providing students with a much better experience as a result. Jamie has recently assisted with adding some accessibility features to a launderette on campus - a time-consuming job which he did gladly, and when the student requested some further works he was back within a couple of days to take care of that as well. Superb service, always a pleasure to see him!
30 de enero de 2026
Opinión espontánea
Respuesta de Circuit Laundry
Hi Stephen,
Thank you for taking the time to leave a review following on from Jamie's visit to site last week. It is lovely to read about the positive impact one of our Site Performance Managers has had on site and that they have gone above and beyond to ensure that the machines are accessible for all the students.
Thank you, Isobelle.
Helpful and kind staff
I had a problem with one of the laundry machines in my student accommodation due to there being a malfunction with the machine. Thankfully, I rang them up and was helped massively by a girl called Ellie who was very kind and helpful and the problem is getting sorted on Monday thanks to her.
31 de enero de 2026
Opinión espontánea
Respuesta de Circuit Laundry
Good afternoon Louis,
Thank you for taking the time to leave a review. I am sorry to hear that you experienced an issue with one of the machines on site but it is great to see that Ellie was able to help with your query.
Thank you, Isobelle.
Craig at The University of Nottingham
Craig at The University of Nottingham was a great help, i wouldn't have got my laundry done without him.
29 de enero de 2026
Opinión espontánea
Respuesta de Circuit Laundry
Hi Andrew,
Thank you for taking the time to leave a review. It is lovely to read that Craig was able to assist you with your laundry and provide a great customer experience.
Thank you, Isobelle.
Not accessible
This app is not accessible for visually impaired. The customer service is understanding of my circumstances but has no solution. Unable to topoff without assistance. Unacceptable
27 de enero de 2026
Opinión espontánea
Respuesta de Circuit Laundry
Hi Smith,
Please reach out to care@circuitgroup.com and confirm the site where you are using the machines. We would like to help put a plan in place to make this system accessible for you as we have done at other universities.
We look forward to hearing from you.
Thank you, Isobelle,
Ellie help me to result the problem so…
Ellie help me to result the problem so quickly.
25 de enero de 2026
Opinión espontánea
Respuesta de Circuit Laundry
Good morning,
Thank you for taking the time to leave a review. It is great to see that Ellie was able to help resolve your query quickly.
Thank you, Isobelle.
Had a great customer service experience…
Had a great customer service experience with Ellie today. She was able to help me with my query & we got it sorted within the one session. Puts me at ease if there’s any issues in future I know it’ll be sorted asap.
24 de enero de 2026
Opinión espontánea
Respuesta de Circuit Laundry
Good morning,
Thank you for taking the time to leave a review and share your thoughts. It is lovely to read that Ellie provided a brilliant customer experience and was able to help resolve your query.
Thank you, Isobelle.
exceptional service…
A great app with exceptional service Ellie was a great help when I accidentally paid twice and needed a refund. Thankyou
24 de enero de 2026
Opinión espontánea
Respuesta de Circuit Laundry
Good morning,
Thank you for taking the time to leave a review. It is great to see that Ellie was able to help fix your payment issue and issue your refund.
Thank you, Isobelle.
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