City Grounds showed me what real customer service looks like. To be honest, the issue I ran into was not originally their fault, but as a frustrated customer, I made it their problem anyway. I... Ver más
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Consulta las opiniones de los clientes
Son got a Dart V2, had a small problem. They were easy to contact and so helpful troubleshooting and fixing the issue. Was expecting to have to pay hundreds of dollars to fix it but nope it was just a... Ver más
Top tier customer service!! My order was damaged during delivery. I reached out and received immediate and the most kind support getting a replacement. Not being experienced, I also order the wrong... Ver más
I ordered a SE Bikes Big Ripper HD 29" BMX Bike High Def Green / 29" for my son's graduation gift; The City Grounds experience was a magic carpet ride: the bike was accurately described, priced fairl... Ver más
Información sobre la empresa
- Tienda de bicicletas
- Tienda de ropa para hombres
- Tienda de ropa y equipos para actividades al aire libre
- Tienda de ropa juvenil
Información proporcionada por diversas fuentes externas
Custom Fixed Gear Bikes, Fixie Bikes, Commuter Bikes, Road Bikes, Urban Cycling Gear & More Available at City Grounds, your premier source for urban cycling.
Información de contacto
5321 System Drive, 92649, Huntington Beach, Estados Unidos
- 866-550-7423
- jku@citygrounds.com
- citygrounds.com
Ha contestado el 50% de las opiniones negativas
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Good Delivery of Poor Product
Good delivery time. Poor product. Bought pair SE Bikes Bozack Tire Blue/Tan / 29" What I got was black tires with blue painted on them that wore off after first ride. Don’t buy any colored tires because they are essentially black tires painted over.
Good customer service
Don't remember his name, but I appreciated that the guy working there took the time to walk me thru the use of my new electric bike and answered all my newbie questions; even though the pick up location is basically just their shipping warehouse, not a proper bike shop.
Also, they are prompt in answering the phone or replying to email questions.
A+ amazing bikes!
A+ ! I would, if a was City Ground use FeDEx not UPS for shipping, UPS is always delayed. But the product is amazing and so is the service. Thank you City Grounds, i will be buying more in the near future.
I build bikes from scratch
I build bikes from scratch. When ever looking for that special part. I go to City Grounds. Recently ordered a pair 29er Smoothie tires. Price was unbeatable and delivery was prompt.
Nice bike, reasonable price
Bike ordered online. It arrived on time and was easy to assemble.
Got the bike in 3 days
Got the bike in 3 days. Also when the bike became cheaper days later they adjusted the sale price.
Just what I was looking for in a bike.
my spokes came broken deep scratches on…
my spokes came broken deep scratches on the bum and various use of tools
Easy
City Grounds made it easy to purchase high quality items, such as my big ripper seat. I also purchased a devotion bike from them too.
Wry trustworthy company
Wry trustworthy company. Good quality bikes. Very responsive with customer service. I had a pretty dumb question about the pedals and they were very nice about it and were not condescending.
Great customer service and friendly.
Ordered 2 bikes for Christmas
Ordered 2 bikes for Christmas. Battery housing was cracked on one battery. Took several months but I was sent a replacement. In the spring I tried them out and new battery did not work. Sent another email and you replaced battery again. This time it worked and was delivered much quicker. Thanks!
Bob Rademacher
Great experience
Great experience. Extremely happy with my purchase. Bike came quickly without any unexpected delays and the price was unmatched. Would definitely recommend!
Great service and selection of bikes
My bike arrived well-packed and swiftly. It was put together in a local bike shop and I love it! I’m so glad you carry Bianchi bikes.
Awesome place to shop for a bicycle
Awesome place to shop for a bicycle. I’ve bought 3 already. Thank you City Grounds.
Arrived with a flat tire
Arrived with a flat tire. Had to buy a tube locally. Send me a replacement tube for 5 stars instead of asking me to send photos, receipts and jump through hoops.
I ordered a SE Bikes Big Ripper HD 29"…
I ordered a SE Bikes Big Ripper HD 29" BMX Bike
High Def Green / 29" for my son's graduation gift; The City Grounds experience was a magic carpet ride: the bike was accurately described, priced fairly, and payment and shipping were efficient. UPS tracking was on time and arrived undamaged. I had an early question for them, they answered the phone and were polite, attentive, and not dismissive. Thank you!
All went smoothly ...
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