Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

City Grounds showed me what real customer service looks like. To be honest, the issue I ran into was not originally their fault, but as a frustrated customer, I made it their problem anyway. I... Ver más

Valorada con 5 estrellas sobre 5

Son got a Dart V2, had a small problem. They were easy to contact and so helpful troubleshooting and fixing the issue. Was expecting to have to pay hundreds of dollars to fix it but nope it was just a... Ver más

Valorada con 5 estrellas sobre 5

Top tier customer service!! My order was damaged during delivery. I reached out and received immediate and the most kind support getting a replacement. Not being experienced, I also order the wrong... Ver más

Valorada con 5 estrellas sobre 5

I ordered a SE Bikes Big Ripper HD 29" BMX Bike High Def Green / 29" for my son's graduation gift; The City Grounds experience was a magic carpet ride: the bike was accurately described, priced fairl... Ver más

Información sobre la empresa

  1. Tienda de bicicletas
  2. Tienda de ropa para hombres
  3. Tienda de ropa y equipos para actividades al aire libre
  4. Tienda de ropa juvenil

Información proporcionada por diversas fuentes externas

Custom Fixed Gear Bikes, Fixie Bikes, Commuter Bikes, Road Bikes, Urban Cycling Gear & More Available at City Grounds, your premier source for urban cycling.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

438 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 50% de las opiniones negativas

Suele responder en menos de 48 horas

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Valorada con 2 estrellas sobre 5

Chipped Paint and Cheaply Constructed Parts

The paint on the bike I received was chipped and some of the parts were very cheaply constructed for a bike that was originally $699. I chose to assemble the bike myself, however the instructional videos included didn't pertain to my bike.

I contacted City Grounds and received a reply from "Rosa" and received a generic response stating the bike needed to be assembled by a professional if I wanted to activate the full warranty but again I chose to assemble to bike myself instead of paying an additional $100-$150. I reached out again and was offered a care package ($70 value) or $40 store credit but I didn't choose either as I have no interest in doing business with this company any longer.

10 de abril de 2023
Valorada con 5 estrellas sobre 5

Love the choice of bikes

Love the choice of bikes. Found one I had to have at this bike shop. Shipped from LA (Los Angles) to LA (Lower Alabama). It was fast shipping and I was very happy with my purchase.

9 de marzo de 2023
Valorada con 5 estrellas sobre 5

I received the fairly fast

I received the fairly fast, pretty good quality bike for the money. This my second bike I have a 29er as well. They have a little problem with fit and finish in the crank area. I have had too make some adjustments and clean up some fit too make the front sprocket run true. I think in my opinion they should pay a little more attention in this area . If someone didn't really know how to address this problem it could become a problem with keeping the chain tension right. With that being said they really should include axle tentioners so can keep the wheel aligned easier. All,and all good bike,just needs a couple of things.

8 de marzo de 2023
Valorada con 1 estrellas sobre 5

Bought a bike and then it went on…

Bought a bike and then it went on clearance and cityground would not do a price adjustment. Ordered a lot from this site. This is not how a loyal customer should be treated.

17 de marzo de 2023
Opinión espontánea

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