City Grounds showed me what real customer service looks like. To be honest, the issue I ran into was not originally their fault, but as a frustrated customer, I made it their problem anyway. I... Ver más
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Consulta las opiniones de los clientes
Son got a Dart V2, had a small problem. They were easy to contact and so helpful troubleshooting and fixing the issue. Was expecting to have to pay hundreds of dollars to fix it but nope it was just a... Ver más
Top tier customer service!! My order was damaged during delivery. I reached out and received immediate and the most kind support getting a replacement. Not being experienced, I also order the wrong... Ver más
I ordered a SE Bikes Big Ripper HD 29" BMX Bike High Def Green / 29" for my son's graduation gift; The City Grounds experience was a magic carpet ride: the bike was accurately described, priced fairl... Ver más
Información sobre la empresa
- Tienda de bicicletas
- Tienda de ropa para hombres
- Tienda de ropa y equipos para actividades al aire libre
- Tienda de ropa juvenil
Información proporcionada por diversas fuentes externas
Custom Fixed Gear Bikes, Fixie Bikes, Commuter Bikes, Road Bikes, Urban Cycling Gear & More Available at City Grounds, your premier source for urban cycling.
Información de contacto
5321 System Drive, 92649, Huntington Beach, Estados Unidos
- 866-550-7423
- jku@citygrounds.com
- citygrounds.com
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Fast shipping
Chipped Paint and Cheaply Constructed Parts
The paint on the bike I received was chipped and some of the parts were very cheaply constructed for a bike that was originally $699. I chose to assemble the bike myself, however the instructional videos included didn't pertain to my bike.
I contacted City Grounds and received a reply from "Rosa" and received a generic response stating the bike needed to be assembled by a professional if I wanted to activate the full warranty but again I chose to assemble to bike myself instead of paying an additional $100-$150. I reached out again and was offered a care package ($70 value) or $40 store credit but I didn't choose either as I have no interest in doing business with this company any longer.
Was easy to place and order and it came…
Was easy to place and order and it came quick. No issues at all.
This company turn my life around 🤘🏽
Excellent in all ways
Excellent prices and payment options, Excellent product, efficient and quick service and excellent communication on all steps.
Fast delivery I received my bike one…
Fast delivery I received my bike one day before the date on shipping the only thing it’s two small scratches for the shipping other of that i love it
Love the choice of bikes
Love the choice of bikes. Found one I had to have at this bike shop. Shipped from LA (Los Angles) to LA (Lower Alabama). It was fast shipping and I was very happy with my purchase.
I received the fairly fast
I received the fairly fast, pretty good quality bike for the money. This my second bike I have a 29er as well. They have a little problem with fit and finish in the crank area. I have had too make some adjustments and clean up some fit too make the front sprocket run true. I think in my opinion they should pay a little more attention in this area . If someone didn't really know how to address this problem it could become a problem with keeping the chain tension right. With that being said they really should include axle tentioners so can keep the wheel aligned easier. All,and all good bike,just needs a couple of things.
Fast shipping great service I have and…
Fast shipping great service I have and will order all my bikes and bike need from here.
Buy from local bike shop instead
Buy from local bike shop instead. Bike arrived damaged, customer service unhelpful.
my crank didnt work and when i when i…
my crank didnt work and when i when i talked to someone about a replacment they said it was my fault and and i hurt myself on the bike because of the crank
Bought a bike and then it went on…
Bought a bike and then it went on clearance and cityground would not do a price adjustment. Ordered a lot from this site. This is not how a loyal customer should be treated.
Quality product (Big Flyer 29' bike)
Quality product (Big Flyer 29' bike). The packaging was stellar. The product arrived in mint condition.
I found the bike I was looking for
I found the bike I was looking for. Fast processing and shipping. It was delivered with no damage. Ok I’m enjoying riding my new HARO!
I really enjoyed the overall shopping…
I really enjoyed the overall shopping experience on line and was really impressed to see the PK Ripper I’ve been waiting for to be available at a super reasonable price . The bicycle arrived like super quick.
excellent communication and service
Great bikes but the boxes was…
Great bikes but the boxes was damage...thank you.
I received my bike before the time…
I received my bike before the time expected and city grounds Custmer service was 5 stars. They helped me with all my needs. I highly recommend!
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