Clearly.co.nz Opiniones 

4359
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I lost my 2 months lens supply and wanted something immediate. Clearly shipping showed a date instead of a range timeline. I ordered and requested customer care to prioritize the order if possible. Th... Ver más

Valorada con 1 estrellas sobre 5

UPDATE - still no classes nearly 3 months later. Have had 3 different people contact me to "sort things out" each time some progress appears to be being made, and then nothing, messages stop being... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered online lunch time on Tuesday and Contact Lenses arrived on Thursday. I ordered through Clearly for the price of the Acuvue Oasys but the speed of the delivery is another reason I will be sta... Ver más

Valorada con 5 estrellas sobre 5

I ordered an urgent contact lenses. Wow it only took a day to deliver, well packed, and they thrown some freebies too. For me it's sticking to what you promise ie express delivery and being thoughtfu... Ver más

Información sobre la empresa

  1. Proveedor de lentes de contacto
  2. Centro oftalmológico
  3. Mayorista de gafas
  4. Tienda de gafas de sol

Sobre Clearly.co.nz

Información proporcionada por diversas fuentes externas

Shop Glasses
Shop Sunglasses
Shop Contact Lenses

Clearly's Promise

Steam rising off fresh coffee. Waves crashing on the shore. Your best friend’s smile. There are so many amazing things to see in the world, and we want to make sure everyone has access to eyewear that helps them see their world clearly. That’s why we’ve created a platform that makes it easy to get contact lenses, glasses, and sunglasses online.

Our Story

Our story begins in the year 2000, when we became one of the first ever retailers to offer eyewear online. We’ve always been ahead of the curve and have since grown to become one of the biggest (and the best) providers of glasses, sunglasses, and contact lenses in the world. Today, we help people from the west coast of Canada to the east coast of New Zealand get the eyewear they need to hit important deadlines, watch the sun set on the horizon, and see all the amazing things waiting just around the corner.

Our Mission

When we say that we believe everyone has access to the eyewear they need, we truly mean everyone. That’s why we launched Our Mission. For every pair of glasses purchased through our Buy One, Give One initiative, we donate a pair to someone in need. We also work with organizations across the world to help provide education, eye screenings, and access to eye care in communities near and far.

Our Products

What are you looking for? We’ve got it. Designer and budget-friendly, retro and modern, simple and statement-making, we offer eyewear options to suit everyone. Our selection of contact lenses includes daily, weekly, and monthly varieties from the leading brands and new, innovative labels alike. In the glasses and sunglasses cabinet you’ll find 2,000+ styles, including frames starting from just $9 alongside the world’s favourite designer labels including Ray-Ban, Michael Kors, Oakley, and more. Our Virtual Try On tool allows you to try frames on using the camera on your mobile phone or computer.

Clearly's Company Guarantees

We want to be the place you go when it's time for contacts, glasses, or sunglasses, which is why we’re determined to make it as easy for you as possible to get what you need. When you shop at Clearly.com.au, you can rely on: 24/7 support via phone, live chat, and email. The fastest delivery, with same-day options for contact lenses. Free shipping on glasses orders $50+, and free returns. Low Price guarantee, so if we don’t already beat it, we’ll match it.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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4,4

Todas las opiniones

(4359)

44 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Clearly is a very trustworthy and…

Clearly is a very trustworthy and excellent website for glasses and contact lenses. Their customer service is fantastic, the shipping is extremely fast, and the products are outstanding in quality. From now on, this will be the only place I buy my glasses and contact lenses from. Highly recommended to everyone!

21 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I was unhappy with the product

I was happy with the prompt delivery. Im just disappointed as I opened my right contact lense (Biofinity toric) only for it to break on half in my eye. Im very disappointed and would like to be reimbursed for this right eye lens.

15 de mayo de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Happy!

My contacts are always in stock and they arrive pretty quickly. I've found auto-delivery is perfect. Love the gummi bears in the parcel 😃.

13 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Incredible service and unbeatable…

Incredible service and unbeatable value. This is the first company I’ve encountered in NZ that managed next-day delivery for my contact lenses, and their prices are the best I've seen on the market. The packaging was professional and the little extras in the box made the experience even better. As someone who appreciates a well-run business, I strongly recommend them to everyone.

12 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great choice of frames and lens…

Great choice of frames and lens coatings etc, it's fun to assemble your own glasses and it doesn't take long for them to arrive. Good range of pricing to choose from depending on how much youre willing to spend.

9 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Cheap amazing contacts

loved the gummy bears :) fast delivery, honestly amazing. I ordered these a bit ago but was gone to camp so couldn’t actyally access, but now I can! Wooo

13 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just had delivered

Just had delivered, my first purchase from Clearly.co.nz and am over the moon with the experience, the frames i chose are of great quality, and the lenses are spot on, altogether, a great experience, couldn't recommend this company enough, Mal

5 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The best service & price!!

Im beyond happy with the service at Clearly. My contacts arrived less than 24 hours after ordering them and there were a couple of extras inside which was such a lovely surprise!

4 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely Appalling Experience

Have been using Clearly for a number of years with no issues.
Suddenly, my subscription fails due to a blocked debit card. I updated my debit card on the subscription so I could order, then suddenly there are THREE identical charges to my account on a Visa hold.
There are NO orders at Clearly’s end despite me having four emails with different order numbers for each failed order attempt they made.
Customer service is USELESS. NOT A SINGLE PERSON HAS HELPED ME WITH THIS ISSUE. I contacted my bank and they can’t do anything without the business authorizing the reversal. So now I have almost $400 taken out of my account that may or may not be reversed on a “few days” and zero help from anyone. This is theft! I want my money returned.
I have never been so disgusted with an online business in my life. Beware!

17 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered an urgent contact lenses

I ordered an urgent contact lenses. Wow it only took a day to deliver, well packed, and they thrown some freebies too. For me it's sticking to what you promise ie express delivery and being thoughtful and thinking of your customers. Well done, will order some more again.

5 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam

I have been ordering off clearly for a number of years. I would order then get a delivery about 3 or 4 times a year.
I put an order through on the 24th of November 2025 for a 3 month order which is what I would normally do. Then on the 24 th of December I saw another order go through for the same amount. I called immediately and said I did not put it through. They said too late and that it was a subscription which is not true. It didn’t even leave Australia until 3 or 4 days later so they could have cancelled. I feel this is a scam especially as it is on the 24th of December. The fact that they did not cancel was a red flag for me. Don’t order from these people.

24 de diciembre de 2025
Opinión espontánea

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