Clearly.co.nz Opiniones 

4359
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I lost my 2 months lens supply and wanted something immediate. Clearly shipping showed a date instead of a range timeline. I ordered and requested customer care to prioritize the order if possible. Th... Ver más

Valorada con 1 estrellas sobre 5

UPDATE - still no classes nearly 3 months later. Have had 3 different people contact me to "sort things out" each time some progress appears to be being made, and then nothing, messages stop being... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered online lunch time on Tuesday and Contact Lenses arrived on Thursday. I ordered through Clearly for the price of the Acuvue Oasys but the speed of the delivery is another reason I will be sta... Ver más

Valorada con 5 estrellas sobre 5

I ordered an urgent contact lenses. Wow it only took a day to deliver, well packed, and they thrown some freebies too. For me it's sticking to what you promise ie express delivery and being thoughtfu... Ver más

Información sobre la empresa

  1. Proveedor de lentes de contacto
  2. Centro oftalmológico
  3. Mayorista de gafas
  4. Tienda de gafas de sol

Sobre Clearly.co.nz

Información proporcionada por diversas fuentes externas

Shop Glasses
Shop Sunglasses
Shop Contact Lenses

Clearly's Promise

Steam rising off fresh coffee. Waves crashing on the shore. Your best friend’s smile. There are so many amazing things to see in the world, and we want to make sure everyone has access to eyewear that helps them see their world clearly. That’s why we’ve created a platform that makes it easy to get contact lenses, glasses, and sunglasses online.

Our Story

Our story begins in the year 2000, when we became one of the first ever retailers to offer eyewear online. We’ve always been ahead of the curve and have since grown to become one of the biggest (and the best) providers of glasses, sunglasses, and contact lenses in the world. Today, we help people from the west coast of Canada to the east coast of New Zealand get the eyewear they need to hit important deadlines, watch the sun set on the horizon, and see all the amazing things waiting just around the corner.

Our Mission

When we say that we believe everyone has access to the eyewear they need, we truly mean everyone. That’s why we launched Our Mission. For every pair of glasses purchased through our Buy One, Give One initiative, we donate a pair to someone in need. We also work with organizations across the world to help provide education, eye screenings, and access to eye care in communities near and far.

Our Products

What are you looking for? We’ve got it. Designer and budget-friendly, retro and modern, simple and statement-making, we offer eyewear options to suit everyone. Our selection of contact lenses includes daily, weekly, and monthly varieties from the leading brands and new, innovative labels alike. In the glasses and sunglasses cabinet you’ll find 2,000+ styles, including frames starting from just $9 alongside the world’s favourite designer labels including Ray-Ban, Michael Kors, Oakley, and more. Our Virtual Try On tool allows you to try frames on using the camera on your mobile phone or computer.

Clearly's Company Guarantees

We want to be the place you go when it's time for contacts, glasses, or sunglasses, which is why we’re determined to make it as easy for you as possible to get what you need. When you shop at Clearly.com.au, you can rely on: 24/7 support via phone, live chat, and email. The fastest delivery, with same-day options for contact lenses. Free shipping on glasses orders $50+, and free returns. Low Price guarantee, so if we don’t already beat it, we’ll match it.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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4,4

Todas las opiniones

(4359)

44 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Expected delivery date at the time of…

Expected delivery date at the time of purchase was 8th Dec. I got the delivery on 18th Dec. there was no communication that delivery has been delayed for some reason.

Nevertheless the products is the good condition. Thank you.

18 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Back on track

Back on track! I asked to straighten up a few details with my subscription using online help and received just that. Going on another year and I look forward to many more!

14 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast and reliable shipping

Fast and reliable shipping. The most affordable option I’ve been able to find for my contact lenses being someone with astigmatism and a strong prescription. I highly recommend for anyone that’s interested in purchasing contact lenses online

29 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional customer service

I want to express my appreciation for the exceptional assistance I received from Claire. Claire was incredibly friendly and knowledgeable, and she patiently helped me resolve my issues. I particularly appreciate her willingness to restart the process after I made a few mistakes. Thanks to Claire, my issues were resolved quickly and smoothly.

30 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Never again!

I have been using and recommending this company for nearly 15 years, however something has gone sadly wrong. The first pair of glasses I ordered turned out to be no longer in stock a week or so later, although I had obviously already paid for them. I then ordered a replacement pair and paid for those as well before getting a refund. I did not receive a final invoice for the second pair of glasses which led to a never ending string of emails to Customer Service which appeared to be generated either by AI or people who struggled to understand English. When I was finally sent the invoice it did not contain prescription details. When I asked them for these details to confirm my order they said they needed details of my insurance company first and claimed the information was private. Email after email in broken English. What an insult!

28 de junio de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

No left / right eye shown on cantact lense order

Hi there, I ordered 30 pack dailies of contact lenses. These arrived today and unfortunately I am unable to identify which are for the right or left eye? There is a box to tick at the side but notjing has been ticked in there. After opening them, nothing is different to help me identify. Please help!

25 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast and easy!

Great price for contacts and my order was processed exceptionally quickly! They arrived the morning of the second day. Lovely little sweet treat in there too :)

23 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have been ordering my glasses from…

I have been ordering my glasses from Clearly for a few years now. The range is great, it's so easy to order online. If I have to contact their customer service team, things are sorted out really quickly. Glasses are to me within a fortnight and if anything isn't right, the return process is really easy.

16 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing

Amazing. First time buying from them, just some eye drops I needed and they were cheaper than getting them locally elsewhere and the express shipping was free, and it came so fast to Auckland in like two days, ordered Monday night and then arrived Wednesday morning. Will order again!

11 de junio de 2025
Opinión espontánea

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