I had a perforated copper pipe hidden away behind a bed which had defied discovery for a few weeks but as soon as I was aware of it I contacted Clever Energy Boilers and they sent an engineer within 9... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
I had a perforated copper pipe hidden away behind a bed which had defied discovery for a few weeks but as soon as I was aware of it I contacted Clever Energy Boilers and they sent an engineer within 9... Ver más
La empresa ha respondido
Good & friendly service. The guy that came to do my servise on my boiler,was friendly & polite even offering to remove his shoes.He was quick & efficient. Whenever i have had to phone,everyone,very... Ver más
La empresa ha respondido
It was straightforward advice from James .He explained what we could have and gave a good price. The installation by Chris was done in a very professional way and timely manner.
La empresa ha respondido
So pleased we went with Clever Energy Boilers and have no hesitation in recommending the company. The guys who came to fit our new and improved boiler were great ! Lovely to talk to, knew exactly what... Ver más
La empresa ha respondido
Clever Energy Boilers, based in Yorkshire, has extensive experience in the supply and installation of high-efficiency, energy-saving heating solutions from leading manufacturers. Over the past 10 years, we have successfully installed more than 15,000 boilers across Yorkshire, Lancashire, Humberside, Cumbria, the North East, Cheshire, the Midlands and the Southern regions. In addition to our boiler services, we also specialise in the installation of renewable energy products, including air source heat pumps, solar panels and battery storage systems - helping customers reduce their carbon footprint and lower energy costs. We are proudly accredited by MCS and Gas Safe and hold approvals from other recognised industry governing bodies, ensuring quality, safety and reliability in every project we undertake.
16 York House, Wool Gate, Cottingley Business Park, Cottingley, BD16 1PE, Bingley, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Was quoted a very competitive price, install was quick and to a good standard, engineer was friendly and would recommend to anyone looking to get their boiler replaced.

Respuesta de Clever Energy Boilers
Happy with friendly approach and explanation of expertize

Respuesta de Clever Energy Boilers
Fantastic customer service as usual from Clever Energy Boilers. Very efficient and great pricing.

Respuesta de Clever Energy Boilers
UPDATE: Moved from 1 star to 2: I have had to write two letters and I had to speak to Citizens Advice as Clever Energy didn't reply to my issues, detailed below, in two months but have finally been in touch after I wrote this and we have come to an agreement. Unfortunately the filter they fitted wasn't Bosch so it has invalidated the Bosch warranty which I would have preferred but they offered me a bit of compensation and I'd prefer to close this off than let it drag on. They are going to look after my servicing so I will keep my fingers crossed that the ongoing service will be better and I can upgrade the review again.
ORIGINAL POST:-
I was initially very happy with the installation of my new boiler by Clever Energy Boilers, but the experience since has been extremely disappointing.
At the point of sale, I was reassured that my boiler would come with a 10-year Bosch warranty, plus an additional 4 years if I used them for annual servicing — which I thought seemed very fair at the time. However, I later received conflicting information suggesting that this wasn’t the case because a different filter had been fitted.
I also received follow-up calls claiming my boiler hadn’t been properly registered, despite being told everything was already completed. I raised a formal complaint in September, chased it again on 19 October, and received a call promising a response later that day or the next — but weeks later, I’ve still heard nothing.
The installation itself was fine, but the after-sales service, communication, and misleading warranty information have been very poor.

Respuesta de Clever Energy Boilers
Always helpful and a pleasure to deal with .

Respuesta de Clever Energy Boilers
Very helpful, great service every year. Very reliable

Respuesta de Clever Energy Boilers
I’ve been a loyal customer for the past five years, and I can confidently say this company sets the standard for excellent customer service. Every interaction has been smooth, professional, and hassle-free from start.

Respuesta de Clever Energy Boilers
Clever Energy boilers always phone me at the same time each year to book on my annual service. They are always polite and professional, thanks Mamrez!

Respuesta de Clever Energy Boilers

Respuesta de Clever Energy Boilers
The engineer was very polite, friendly and respectful of property. He knew his job well and was happy to answer any questions we had. All in all it was a really pleasant visit. Thank you so much clever energy.

Respuesta de Clever Energy Boilers
The company are really good, and always ring me once a year and get my boiler serviced.

Respuesta de Clever Energy Boilers
We’ve had a wonderful experience with getting our new boiler. The sales rep came out quickly, we felt comfortable and the company seemed really good. 4 days later we had the boiler installed and they did a fantastic job!! The boiler works beautifully, they tidied up and made sure it was the best install.
So happy with this company and our lovely new boiler!!

Respuesta de Clever Energy Boilers
Always a great experience quick and easy to book a service

Respuesta de Clever Energy Boilers
This is a new experience for me. This company really listens to feedback, acknowledges mistakes, apologises and actively sets on a mission to correct past errors to create a positive customer relationship going forward. After my review 22/10/2025, CE Boilers have done everything possible to correct an unfortunate mistake from earlier this year. I am now a happy customer; my boiler has been serviced, and Lewis has delivered on everything he promised. Thank you. I am now back with this company because even though mistakes can happen, CE Boilers actively cares and proves you can regain a customer’s trust. Again, thank you.
Amazing service
Thank you James and Ben what a fantastic service from you guys from start to finish exceptional.Shout out to Alison too from accounts.
I would highly recommend clever energy boilers very fast reliable and tidy service job is carried out to the highest standard and the prices are very reasonable.
My boiler broke down could not repair contacted clever boilers through Checkatrade within 2 days my new boiler was fitted.
Thank you again and I will be recommending you to family and friends.

Respuesta de Clever Energy Boilers
Very good and helpful
Rang me to boom service In
Provided with all information required

Respuesta de Clever Energy Boilers
Great job, and very competitive price for the Worcester boiler with 14 year warranty!

Respuesta de Clever Energy Boilers

Respuesta de Clever Energy Boilers
Great and friendly service. Came out quickly we were very pleased

Respuesta de Clever Energy Boilers
The member of staff who carried out our boiler service was first class; on time; very professional and friendly

Respuesta de Clever Energy Boilers
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.