Serious game changer! Easy to use- just wear the glove provided when changing out curler wand as it does get hot, beautiful waves, alternate wands for each side and I use the wand facing down, great d... Ver más
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Consulta las opiniones de los clientes
Disappointed with my new wide iron hair straightener but it is better than the GHD Chronos Max. It doesn't do anywhere near as good as a job as my old Cloud Nine wide iron from 6 or 7 years ago. I use... Ver más
My original cloud 9 iron stopped working after 18mths. I then contacted the warranty team who were able to organize a replacement product for me. Very happy with the warranty service. I have just sta... Ver más
La empresa ha respondido
Have used a cloud nine for a number of years and needed to replace same. Very happy with old straightener and very pleased to replace with new cloud nine. Not disappointed, love my new wide cloud ni... Ver más
Información sobre la empresa
- Tienda de productos capilares
- también en la categoría
- Proveedor de productos de belleza
- Servicio de reparación de pequeños electrodomésticos
- Tienda de artículos de belleza
- Tienda de electrónica
Sobre CLOUD NINE
Escrito por la empresa
IT’S TIME TO DO RIGHT BY OUR HAIR, RIGHT?
At CLOUD NINE, we are unstoppable. Leading a revolution in hair and beauty. From innovation in technology to a commitment to create a greener supply chain, we are changing the future of hair and won't stop until we get there.
REVOLUTIONARY
Our radical, revolutionary technology ensures that you never have to compromise on your hair's health and style, no matter what products you use.
SUSTAINABLE
We’ve launched the industry’s first iron recycling scheme and our commitment to sustainability doesn’t stop there.
Whatever your hair type, whatever your look, we’ve created products that get your kind of style, to leave you feeling unstoppable.
CLOUD NINE Guarantee
45 DAY Money Back Guarantee
If for any reason you wish to return a product that you have recently purchased from cloudninehair.com.au, your order is covered by our 45-day money back guarantee.
Información de contacto
4,7
Excelente
3 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Perfect hairdryer and arrived more…
Perfect hairdryer and arrived more early than expected.
No problems at all
23 de septiembre de 2026
Respuesta de CLOUD NINE
Thank you for your 5-star review! We are so pleased to hear that your new hairdryer arrived sooner than anticipated and that your ordering experience was completely hassle-free.
Cloud Nine x
Absolutely love my Cloud Nine
Absolutely love my Cloud Nine. Makes straighten my hair so much easier and smoother. My hair has never felt so smooth.
23 de septiembre de 2026
Respuesta de CLOUD NINE
Thank you for the wonderful 5-star review! We are so happy to hear that your styling tool has simplified your routine and left your hair feeling extraordinarily soft and effortless to style.
Cloud Nine x
I really like it
I really like it
I feel the irons are slightly smaller than the original but that could be the curve
The vibration that stops it from gripping the hair is great
28 de septiembre de 2026
Respuesta de CLOUD NINE
Thank you for your feedback. We are thrilled to hear that you are enjoying your new styling tool and that the unique gentle vibration feature is working so well to prevent snagging. It is also very helpful to know your thoughts regarding the plate size and design, and we really appreciate you taking the time to share your experience with us.
Cloud Nine x
Great customer service
I bought my AirShot Pro with bonus Volumisers at a great price. After checking out, I realised I’d forgotten to add the code to receive some free Magical Quick Dry Potion. I contacted Cloud Nine and they sent me a second parcel with the spray. Both parcels arrived quickly, I ordered on a Monday and received it on the Friday and I’m very happy with it.
22 de septiembre de 2026
Respuesta de CLOUD NINE
Hi Esther, thank you for sharing your wonderful experience! We are so glad our Customer Experience team could quickly assist with your order so you didn't miss out on your extra gift. It is fantastic to hear that your items arrived so promptly and that you are loving your new products. Cloud Nine x
Easy to order and package was delivered…
Easy to order and package was delivered safely and all good were in working order
22 de septiembre de 2026
Respuesta de CLOUD NINE
Hi Katia, thank you so much for the 5-star review! We are delighted to hear that placing your order was a smooth experience and that everything arrived in perfect condition. Cloud Nine x
Great product
Great product, fast shipping and I also received a bonus gift with my purchase. Very happy. Thank you Cloud Nine
8 de septiembre de 2026
Respuesta de CLOUD NINE
Hi Samantha, thank you for your fantastic 5-star review! You're very welcome! We are so pleased to hear that you are happy with your purchase and that you enjoyed the extra treat included with your order. Cloud Nine x
Great product!!
21 de septiembre de 2026
Respuesta de CLOUD NINE
Hi Bel, thank you for your 5* review! We're delighted you are loving your product. Cloud Nine x
I found the Company excellent to deal…
I found the Company excellent to deal with. I had originally purchased the Slim Iron, but found this iron not suitable for my needs. The Company allowed me to return the Slim Iron for a refund. I was then able to purchase another model that suited my needs better.
21 de septiembre de 2026
Respuesta de CLOUD NINE
Hi Bev, thank you for your fantastic 5* feedback! It is wonderful to hear that our team could assist you in returning the Slim Iron and repurchasing a product better suited to your needs. Thank you very much for sharing your positive feedback with us. Cloud Nine x
Fantastic customer service
Fantastic customer service. I recently had to report a fault with my straightener. The process was easy to navigate and I felt supported through the entire process.
24 de septiembre de 2026
Respuesta de CLOUD NINE
Hi Amanda, we are glad you enjoyed your experience with us. Thank you for your positive feedback. We are happy to hear that our team made resolving the issue with your straightener a simple process. Cloud Nine x
Twice now I have a had to contact Cloud…
Twice now I have a had to contact Cloud Nine in regards to a fault with my product and the turn around is so quick and I get sent back a working product. That’s why I will always choose Cloud Nine.
24 de septiembre de 2026
Respuesta de CLOUD NINE
Hi Megan, thank you so much for the fantastic five-star feedback! We are delighted to hear that our Customer Experience team resolved your product issues so efficiently and provided a swift replacement. Your loyal support is greatly appreciated! Cloud Nine x
Hairdresser demo
My hairdresser showed me how to curl my hair using the Cloud Nine brand thin iron. Never heard of the brand before she mentioned it. I’m enjoying finding nimble ways to use this device.
18 de septiembre de 2026
Respuesta de CLOUD NINE
Hi Jocelyn, it is wonderful to hear that you discovered our styling tool through your stylist's recommendation. We appreciate your positive feedback and love hearing how much you are enjoying experimenting with new ways to style your hair using our Slim iron. Thank you for sharing your feedback with us! Cloud Nine x
Great hairdryer
Timely delivery, great price. This hairdryer is fabulous- light, quiet, quick drying and fabulous lead length. Attachments are easy to use and add lovely softness and volume. Glad I purchased this.
23 de septiembre de 2026
Respuesta de CLOUD NINE
Hi Samantha, thank you so much for the wonderful 5-star review! We are delighted to hear that your order arrived promptly and that you are loving your new hairdryer. Cloud Nine x
Great service
There was a misunderstanding about a free volumiser with my blowdrier but when I contacted then saying I did not receive one they immediately sent.
16 de septiembre de 2026
Respuesta de CLOUD NINE
We appreciate your 5-star rating. We are glad we could quickly resolve the mix-up with your missing hair styling attachment and send it to you without delay.
Cloud Nine x
I used my daughter‘s six year-old cloud…
I used my daughter‘s six year-old cloud nine straightener when I visited her in Queensland and it was amazing so I just had to buy one. It just does the job so much quicker which means less damage to my hair. Absolutely love it.
17 de septiembre de 2026
Respuesta de CLOUD NINE
Thank you so much for the wonderful 5-star rating! We are thrilled to hear that trying out a long-lasting styling tool inspired your purchase. It is fantastic to know that your new iron is styling your hair much faster while keeping it protected from damage. We truly appreciate your support and hope you continue to love your results!
Cloud Nine x
As soon as I contacted Cloud Nine due…
As soon as I contacted Cloud Nine due to my straightener failing when plugged into the new house, they immediately organised the return of the straightener and replaced with the upgraded model.
21 de septiembre de 2026
Respuesta de CLOUD NINE
Thank you for your wonderful 5-star review! We're so pleased to hear that we could quickly resolve the issue with your straightener and that you're enjoying the upgraded model.
Cloud Nine x
I’m on Cloud Nine!
Very happy with my purchase. I had a twenty year old straightener which did the job however I loved the idea of being able to control the heat settings and eliminate the harsh burning of my ends.
I’ve also realised that my hair doesn’t have to be ‘perfectly straight’
Just lightly ironing out the wrinkles is all I need!
3 de agosto de 2026
Respuesta de CLOUD NINE
Thank you Kathryn for sharing your 5* review. We're so happy to hear you're enjoying the new straightener and its heat control! It's wonderful that you've found the perfect balance for your hair, eliminating harsh burning and achieving just the right look.
Cloud Nine x
Buy this straightener!
Amazing straightener with incredible technology. I bought the wide iron straightener and I would recommend it to anyone. It was recommended to me by a friend who has been using theirs religiously for 4 years now and I’m so glad I listened. No friction and adjustable heat settings is incredible. While using it with the magic potion my hair has never looked better. It was delivered super quickly with great communication.
21 de septiembre de 2026
Respuesta de CLOUD NINE
We are so happy to hear how much you love our wide iron straightener and that it was such a great recommendation! It's wonderful that you're enjoying the adjustable heat settings and experiencing such fantastic results with your hair, especially when paired with the magic potion. We truly appreciate your kind words about the quick delivery and communication.
Cloud Nine x
AMAZING
Ease of purchase was great.
The products I received were more amazing than I expected. Extremely happy customer
16 de septiembre de 2026
Respuesta de CLOUD NINE
Thank you for your fantastic 5-star review! We're absolutely thrilled to hear that you found the purchase process great and that your products exceeded your expectations. We're so happy to have you as an extremely satisfied customer!
Cloud Nine x
Ordered online and delivery was very…
Ordered online and delivery was very prompt.
16 de septiembre de 2026
Respuesta de CLOUD NINE
Thank you for your fantastic 5-star review! We're so happy to hear that your online order arrived quickly. We truly appreciate you taking the time to share your positive experience with us.
Cloud Nine x
Respuesta de CLOUD NINE
That's wonderful to hear! We're so pleased that your girlfriend loved her gift. Thank you for sharing your positive experience with us!
Cloud Nine x
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