Serious game changer! Easy to use- just wear the glove provided when changing out curler wand as it does get hot, beautiful waves, alternate wands for each side and I use the wand facing down, great d... Ver más
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Consulta las opiniones de los clientes
Disappointed with my new wide iron hair straightener but it is better than the GHD Chronos Max. It doesn't do anywhere near as good as a job as my old Cloud Nine wide iron from 6 or 7 years ago. I use... Ver más
My original cloud 9 iron stopped working after 18mths. I then contacted the warranty team who were able to organize a replacement product for me. Very happy with the warranty service. I have just sta... Ver más
La empresa ha respondido
Have used a cloud nine for a number of years and needed to replace same. Very happy with old straightener and very pleased to replace with new cloud nine. Not disappointed, love my new wide cloud ni... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de productos capilares
- también en la categoría
- Proveedor de productos de belleza
- Servicio de reparación de pequeños electrodomésticos
- Tienda de artículos de belleza
- Tienda de electrónica
Sobre CLOUD NINE
Escrito por la empresa
IT’S TIME TO DO RIGHT BY OUR HAIR, RIGHT?
At CLOUD NINE, we are unstoppable. Leading a revolution in hair and beauty. From innovation in technology to a commitment to create a greener supply chain, we are changing the future of hair and won't stop until we get there.
REVOLUTIONARY
Our radical, revolutionary technology ensures that you never have to compromise on your hair's health and style, no matter what products you use.
SUSTAINABLE
We’ve launched the industry’s first iron recycling scheme and our commitment to sustainability doesn’t stop there.
Whatever your hair type, whatever your look, we’ve created products that get your kind of style, to leave you feeling unstoppable.
CLOUD NINE Guarantee
45 DAY Money Back Guarantee
If for any reason you wish to return a product that you have recently purchased from cloudninehair.com.au, your order is covered by our 45-day money back guarantee.
Información de contacto
4,7
Excelente
3 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Fantastic quality tool
Easy to order, arrived a few days later. It’s a fabulous blow dryer the size and accessories take it to another level. Easy to use and looks great too. So happy with this purchase.
21 de septiembre de 2026
Respuesta de CLOUD NINE
Thank you for your 5-star review Karen! We are so happy to hear that you found the ordering process easy and that you are enjoying your new blow dryer. It's wonderful to know that its size and accessories are taking your styling to another level.
Cloud Nine x
Respuesta de CLOUD NINE
Thank you Susan for sharing your 5* review. We are so glad you enjoyed your experience with us. We appreciate you sharing your positive feedback!
Cloud Nine x
Outstanding and effortless customer…
Outstanding and effortless customer service, in every way! I ordered the incorrect product, an error of my own making. It was swiftly sorted, re-routed before arrival, and all with ease and grace. This style of speedy, courteous service is essential absent now... thank you Liz at Cloud Nine.
30 de septiembre de 2026
Opinión espontánea
Respuesta de CLOUD NINE
Hi, thank you so much for this fantastic feedback. We are so pleased to hear that we could resolve your order issue quickly and efficiently. Providing courteous and speedy service is very important to us, and we appreciate you recognising our efforts. Thank you for sharing your experience! Cloud Nine x
I love my new straightener
I love my new straightener! I have curly thick hair and the wide iron helped straighten my hair so quickly and gave it a smooth frizz free finish.
14 de septiembre de 2026
Respuesta de CLOUD NINE
Hi, thank you for your fantastic 5-star review! We're so happy to hear that your new straightener quickly styles your curly, thick hair, leaving it smooth and frizz-free. Cloud Nine x
Respuesta de CLOUD NINE
Hi Alicia, thank you for your wonderful feedback! Cloud Nine x
The best straightener on the market
Great results without the heat damage. Highly recommend!
16 de septiembre de 2026
Respuesta de CLOUD NINE
Hi Sonya, thank you for your 5-star review! We're so happy to hear you're achieving great results without any heat damage. We truly appreciate your recommendation! Cloud Nine x
Great customer service…
My first order was lost by Australia Post Cloud 9 tried to find it but to no avail so they replaced the order straight away with a little extra and express post . Customer service was great and I absolutely love my items 😊
18 de septiembre de 2026
Respuesta de CLOUD NINE
Hi Janine, thank you for taking the time to share this wonderful feedback. We are so pleased our Customer Experience Team were able to resolve the issue with your order promptly! It is also wonderful to hear that you're absolutely loving your new products! Cloud Nine x
Respuesta de CLOUD NINE
Hi Narelle, thank you for your 5* feedback. We are delighted to hear that we were able to help. Thank you, Cloud Nine x
Exceptional customer service with all…
Exceptional customer service with all my research prior.. and then receiving the product is a top quality. I love using it cuts a time down in half and the mini hairdryer has good mini impact of heat and will be perfect for travelling. Can’t wait to use it next week.
16 de septiembre de 2026
Respuesta de CLOUD NINE
Hi Nathalie, thank you for your feedback. We're absolutely delighted to hear about your exceptional experience with us, from your initial research to receiving your order. It's wonderful to know that the Air Shot Pro Mini will be perfect for your travels. We hope you have a fantastic trip! Cloud Nine x
Excellent choice
I purchased the original hair straightener and I am extremely pleased with it. I have never owned a straightener before, thinking that it could make my hair frizzy or damage it. The Cloud 9 straightener does the opposite making my hair smooth and manageable. The straightener is easy to use with clear instructions and I am getting better at doing my hair in different styles. A really good choice. Also the delivery was very prompt.
16 de septiembre de 2026
Respuesta de CLOUD NINE
Hi Jillian, we are so pleased to hear how much you are enjoying your Original Iron! It's wonderful that it has exceeded your expectations. Thank you for your kind words about our prompt delivery and for taking the time to share your feedback! Cloud Nine x
Respuesta de CLOUD NINE
Hi Jessica, this is wonderful to hear, thank you! Cloud Nine x
Cloud nine where very responsive and…
Cloud nine where very responsive and helpful
11 de septiembre de 2026
Respuesta de CLOUD NINE
Hi Tracey, thank you for your 5* review. We are delighted to have been able to assist you. Cloud Nine x
Absolutely loved the ease of ordering
Absolutely loved the ease of ordering, quick delivery and product satisfaction plus a free air brush
14 de septiembre de 2026
Respuesta de CLOUD NINE
Hi Linda, thank you for your 5* feedback. We are pleased to hear how easy you found placing your order, and that you received your order so quickly. We're delighted that you are enjoying your new products! Cloud Nine x
I’m extremely happy with my Cloud Nine…
I’m extremely happy with my Cloud Nine wide iron, I was nearly going to buy the GHD Chronos that my hairdresser uses, but I’m thrilled I went with the Cloud Nine. It quickly straightens my thick curly hair and the “revive” vibrations really work. Very happy!
I just wish it came in pink like the GHD!
15 de septiembre de 2026
Respuesta de CLOUD NINE
Hi Anne, thank you for your wonderful 5-star review! We are absolutely thrilled to hear how happy you are with your Wide iron and that it effortlessly straightens your thick, curly hair. It's fantastic to know that the Revive Mode is also making a difference for you. We appreciate your feedback, thank you, Cloud Nine x
Respuesta de CLOUD NINE
Thank you for your fantastic 5-star review! We are so pleased to hear about the quick delivery and that you are loving your new straightener.
Cloud Nine x
Respuesta de CLOUD NINE
We're so glad to hear you had an easy process and fast delivery! It's wonderful to know you're enjoying the product. Thank you for your 5-star review!
Cloud Nine x
Smooth ordering
Ordering was easy, tracking updated regularly and arrived quickly.
9 de septiembre de 2026
Respuesta de CLOUD NINE
Thank you for your fantastic 5-star review! We're so pleased to hear that your ordering experience was smooth, that you received regular tracking updates, and that your item arrived quickly.
Cloud Nine x
Fabulous hair product absolutely love it
8 de septiembre de 2026
Respuesta de CLOUD NINE
Thank you so much for your wonderful review! We are absolutely delighted to hear how much you love our hair product.
Cloud Nine x
Almost 5 starts
Very happy with my cloud nine. Love the volumiser attachements, looks like my hair has been had a blow wave and it I brush my hair the next day it will still fall back into the same blow wave shape. Only downside is fall is that the attachments get super hot.
14 de septiembre de 2026
Respuesta de CLOUD NINE
We're so happy to hear you're enjoying the Airshot Pro Volumiser attachments and the lasting blow-wave effect! We appreciate you sharing your experience regarding the attachments getting hot. Your feedback is valuable to us.
Cloud Nine x
Still testing the volumisers
The product was delivered in excellent condition. Blowing strength wasn't as strong as I would like it, but still manageable, as I have fine hair. Thicker hair might struggle. Still practicing use of the volumising add-ons, will need to watch the tutorial videos some more!
14 de septiembre de 2026
Respuesta de CLOUD NINE
Thank you Kiara for sharing your review. We appreciate your feedback and are glad the product arrived in excellent condition. We understand your concerns about the blowing strength and the learning curve for the volumizing add-ons. We hope the tutorials help!
Cloud Nine x
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