Brilliant speedy service. I had run out of my medications and hadn’t realised until 3pm on a Fri. I emailed and explained and they arrived first thing Saturday morning by DPD, even though it was just... Ver más
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Consulta las opiniones de los clientes
I’ve been using CloudRX on and off for years and they always provide a good service and meds delivery is quick. However, I’ve deducted a star because they’re sometimes too quick to put the order throu... Ver más
La empresa ha respondido
Super efficient service with goods being delivered in most cases the next day! If only more businesses could deliver in a seamless, no drama way. Efficiency at its best!
La empresa ha respondido
A customer service was extremely responsive to my worry about delay by the carrier in delivering my medicine. They were helpful and reassuring on the phone and replaced my medication even though it wa... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
CloudRx is a digital prescribing platform designed to revolutionize private healthcare. It offers a free, user-friendly service for private prescribers, including GPs, consultants, pharmacists, dentists, and nurse prescribers. CloudRx streamlines the process of prescribing, payment, and delivery of medications directly to patients, making it easier for both clinicians and patients. The platform supports remote consultations and integrates seamlessly with existing clinical software through its advanced pharmacy API. With CloudRx, healthcare providers can enhance their practice's efficiency and improve the patient experience by offering quicker, more convenient access to medications.
Información de contacto
1 Hawthorn Park, LS14 1PQ, Leeds, Reino Unido
- 01135312942
- pharmacy@cloudrx.co.uk
- cloudrx.co.uk
4,6
Excelente
618 opiniones
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Respuesta de CloudRx
Thank you for your review.
We're delighted to hear that you found our service efficient, simple to use, and prompt. We work hard to make the prescription process as straightforward and convenient as possible, so it's great to know we've delivered that experience for you.
— The CloudRx Team
I have used CloudRx for several years…
I have used CloudRx for several years now and cannot speak highly enough of them. Emails are dealt with quickly and efficiently. Should I need to speak to someone at CloudRx they are always very helpful, knowledgeable, efficient and friendly. Prescriptions requests are actioned quickly and delivered next day where possible.
29 de mayo de 2026
Opinión espontánea
Respuesta de CloudRx
Thank you for your wonderful review and for your continued trust in CloudRx over the years.
We're delighted to hear that you've consistently had positive experiences with our team. Providing helpful, knowledgeable, and efficient support, along with a reliable prescription service, is at the heart of what we do, so it's fantastic to know this has been reflected in your experience.
We truly appreciate your kind words and your loyalty, and we look forward to continuing to support you in the future.
— The CloudRx Team
Extremely quick response and delivery .
Extremely quick response and delivery .
4 de junio de 2026
Opinión espontánea
Respuesta de CloudRx
Thank you for your review.
We're pleased to hear that you were happy with both the speed of our response and the delivery of your medication. Providing a fast, efficient service is something we strive for, so it's great to know we've met your expectations.
— The CloudRx Team
Fab customer service
Always so easy. Quick to answer. Quick to sort. Can answer all questions. Brilliant. Takes all of 2 mins to sort and then medication arrives the next day. How good is that. Fab customer service.
3 de junio de 2026
Opinión espontánea
Respuesta de CloudRx
Thank you for your fantastic review.
We're delighted to hear that you've found our service easy to use and that our team has been able to answer your questions and resolve any issues quickly. Providing efficient, helpful support and ensuring medication reaches our patients promptly are key priorities for us.
Thank you for taking the time to share your experience. We really appreciate your kind words and your support.
— The CloudRx Team
Cloudrx is the most frictionless easy…
Cloudrx is the most frictionless easy way of receiving your medication I have ever had, and there is always someone who will deal quickly with any questions or issues should they arise, which is rare.
2 de junio de 2026
Opinión espontánea
Respuesta de CloudRx
Thank you for your wonderful review.
We're delighted to hear that you've found CloudRx to be such a seamless and convenient way to receive your medication. Providing a smooth experience and responsive support for our patients is something we take great pride in, so it's fantastic to know this has been reflected in your experience.
Thank you for taking the time to share your feedback and for choosing CloudRx.
— The CloudRx Team
Thank you Sidonie
I called today and spoke to a lovely lady called Sidonie, I just wanted to say thank you for helping me by replacing my medication, I was so worried that I would be left in limbo, Replacement already sent and coming tomorrow, amazing service - Thank you
9 de junio de 2026
Opinión espontánea
Respuesta de CloudRx
Thank you so much for your kind words.
I’m really pleased I was able to help you get your medication replaced and put your mind at ease. I completely understand how worrying it can feel when there’s uncertainty around your medication, so I’m glad we were able to resolve this quickly and get your replacement sent out for next-day delivery.
It was a pleasure speaking with you, and I really appreciate you taking the time to leave this feedback.
— Sidonie
Best experience
I have only ever had the best experience with this company. If ever I have a doubt or a query, I get a response within hours and always ready to help.
1 de junio de 2026
Opinión espontánea
Respuesta de CloudRx
Thank you for your kind review.
We’re delighted to hear that you’ve consistently had a positive experience with us and that our team has been able to respond quickly and helpfully whenever you’ve had a query. Providing responsive and supportive service is very important to us, so it’s great to know this has come through in your experience.
We really appreciate you taking the time to share your feedback.
— The CloudRx Team
Respuesta de CloudRx
Thank you for your review.
We’re pleased to hear that you were happy with our service and quick delivery. Providing a smooth and reliable experience is very important to us, and we appreciate you taking the time to share your feedback.
— The CloudRx Team
Absolutely brilliant service
Absolutely brilliant service. Medication arrives next day without fail. I recently had a situation whereby my medication was going to be out of date before I would get to use it, I emailed them, items were collected from my home the next day & replacements delivered the day after. Excellent
15 de mayo de 2026
Opinión espontánea
Respuesta de CloudRx
Thank you for your wonderful review.
We’re delighted to hear that your medication consistently arrives next day and that you’ve been happy with the reliability of our service. It’s especially good to know that our team was able to resolve the issue with your medication quickly and arrange both collection and replacement without delay.
We really appreciate you taking the time to share your experience and your kind feedback.
— The CloudRx Team
Order HRT prescription quarterly
Order HRT prescription quarterly. Really easy service - drop them an email, pay and receive meds next day. Very efficient, never a problem.
1 de junio de 2026
Opinión espontánea
Respuesta de CloudRx
Thank you for your review.
We’re delighted to hear that you find our HRT prescription service easy and efficient, and that the process from email to payment through to next-day delivery has consistently worked well for you. It’s great to know everything has been smooth and reliable each time.
We really appreciate you taking the time to share your experience and your continued trust in our service.
— The CloudRx Team
The service is very prompt and efficient
2 de junio de 2026
Opinión espontánea
Respuesta de CloudRx
Thank you for taking the time to leave a review.
We really appreciate your feedback and are pleased to hear you’re happy with our service.
Thank you again for your support.
— The CloudRx Team
Respuesta de CloudRx
Thank you for your review.
We’re pleased to hear that you consistently find our service prompt, efficient, and well organised. Providing a reliable and straightforward experience is exactly what we aim for, so it’s great to know this comes through in your interactions with us.
— The CloudRx Team
Respuesta de CloudRx
Thank you for your review.
We’re pleased to hear that you found our service fast and efficient, and that your delivery went well. Providing a smooth and reliable experience is very important to us, so we really appreciate your feedback.
— The CloudRx Team
Called and requested prescription
Called and requested prescription, got a link to pay, got it the next day. Awesome! Especially for me as I always leave it until the last minute!!
2 de mayo de 2026
Opinión espontánea
Respuesta de CloudRx
Thank you for your great review.
We’re really pleased to hear that the process was quick and straightforward for you, from requesting your prescription through to receiving your payment link and next-day delivery. It’s great to know we could help make things easier, especially when time is tight.
Thank you for taking the time to share your experience — we really appreciate your feedback.
— The CloudRx Team
They Went Above and Beyond to Get My Medication on Time
I recently had a bit of a stressful situation with my medication delivery, and I want to give a huge shout-out to Jamie and Olivia for going above and beyond to help me.
My medication was dispatched on a Friday, and a delivery was attempted on Saturday, but unfortunately, I wasn't home, and it was returned. With a public holiday coming up shortly, I was worried I wouldn't receive it in time. I was due to start my medication on Wednesday and was running out of options.
I called on Tuesday, not expecting much, and that's when Jamie stepped in. He was absolutely wonderful. Despite the tight window, he somehow managed to arrange for me to receive my medication on time. His attitude throughout made all the difference. He was calm, kind, patient, and super helpful, with no arrogance or indifference, just someone who truly cared about helping me through a stressful situation. I cannot thank him enough.
I'd also like to give a special mention to Olivia, who assisted me via email and was equally brilliant. Her support meant a lot and made the whole experience so much smoother.
CloudRx is lucky to have people like Jamie and Olivia on their team. I will absolutely continue using this service. Thank you both!
26 de mayo de 2026
Opinión espontánea
Respuesta de CloudRx
Thank you so much for your incredibly kind and detailed review.
We’re truly pleased to hear that Jamie and Olivia were able to support you during what sounds like a very stressful situation. It’s great to know they were able to step in quickly, communicate clearly, and help ensure you received your medication in time. We will be sure to pass your feedback on to them both, as recognition like this means a great deal.
We really appreciate you taking the time to share your experience and are delighted that you continue to trust CloudRx. Thank you for your support.
— The CloudRx Team
I deal with CloudRx for my HRT
I deal with CloudRx for my HRT. The delivery is super fast, which I really appreciate. The person who deals with me on the phone is always polite, knowledgeable and kind. I highly recommend ClouRx.
4 de junio de 2026
Opinión espontánea
Respuesta de CloudRx
Thank you for your lovely review.
We’re delighted to hear that you’ve had such a positive experience with our HRT service and that you find the delivery super fast. It’s also wonderful to know that our team member has consistently been polite, knowledgeable, and kind when speaking with you.
We really appreciate your recommendation and kind words. Thank you for taking the time to share your feedback.
— The CloudRx Team
Solution driven with prompt service
Thank you for helping me solve my prescription issue - I appreciate your clear advice and prompt service. Many thanks.
14 de mayo de 2026
Opinión espontánea
Respuesta de CloudRx
Thank you for your kind review.
We're really pleased to hear that our team was able to help resolve your prescription issue and that you found the advice clear and the service prompt. Supporting customers through these situations efficiently is very important to us, so it's great to know this was reflected in your experience.
— The CloudRx Team
Excellent service
Excellent service, very efficient responses to emails. Swift dispatch of items.
26 de mayo de 2026
Opinión espontánea
Respuesta de CloudRx
Thank you for your wonderful review.
We're delighted to hear that you were pleased with our service and found our email responses efficient. It's also great to know that your items were dispatched promptly.
Providing responsive communication and a swift, reliable service is what we strive for, so we truly appreciate your feedback.
— The CloudRx Team
Fast and efficient.
1 de junio de 2026
Opinión espontánea
Respuesta de CloudRx
Thank you for your review.
We're delighted to hear that you found our service fast and efficient. Providing a smooth and reliable experience for our customers is always our goal, so it's great to know we met your expectations.
— The CloudRx Team
Very helpful
Very helpful, quick responses and efficient when my order had been misplaced by Royal Mail. The issue was resolved within a day. Would highly reccommend.
23 de mayo de 2026
Opinión espontánea
Respuesta de CloudRx
Thank you for your kind review.
We're delighted to hear that our team was able to assist you quickly and efficiently when your order was misplaced by Royal Mail. We understand how concerning delivery issues can be, so we're pleased that we were able to resolve the matter within a day and get everything back on track for you.
Thank you for your recommendation and for taking the time to share your experience. We truly appreciate your support.
— The CloudRx Team
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