Livia the customer service agent that helped me yesterday and today. Is outstanding her support and kindness shown to myself during a very difficult time is well beyond anything I could have hoped fo... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Atendimento muito bom, e para quem tem dificuldades com o inglês, eles tem atendentes que falam em portugues tambem. Vale a pena investir no fundo de pensao para seu futuro e se a empresa lhe oferece... Ver más
La empresa ha respondido
Spoke with Cristina regarding ad-hoc payments, she was very knowledgeable and helpful. Unfortunately Collegia do not support ad-hoc payments for employers, this would be a great feature to add.
La empresa ha respondido
It was a nice and awesome experience interacting with Cristine concerning my pension contributions that has been held down for too long. I was so happy she took her time to explain the reasons why t... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Collegia Pension is the AI-enabled digital Automatic Enrolment pension. Better for individuals, better for employers, better for business advisors. Talk to us in 100+ languages 24/7.
Información de contacto
Buxton Court 3 West Way, OX2 0JB, Oxford, Reino Unido
- 01865 416076
- hello@collegia.co.uk
- collegia.co.uk
4,6
Excelente
153 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Tried to upload a csv file at 9.15pm
Tried to upload a csv file at 9.15pm, and it threw up an error message! I sent a message through online chat, expecting a reply in the morning (the chat closes at 5.30pm), and 5 minutes later Riccardo had fixed the issue!
30 de abril de 2024
Opinión espontánea
Respuesta de Collegia Pension
Hi Ed,
thank you for your kind review! We will let Ric know, he is always willing to go the extra mile for the Collegia clients!
Kind regards,
The Collegia Team
Incredible support. Keep up the good work.
Collegia support it was Very helpful
17 de abril de 2024
Opinión espontánea
Respuesta de Collegia Pension
Hi Petros,
Thank you for your review!
Kind regards,
The Collegia Team
Fast response and quick to help.
Fast response and quick to help.
3 de abril de 2024
Opinión espontánea
Respuesta de Collegia Pension
Dear Samantha,
thank you very much for your review!
Kind regards,
The Collegia Team
We have been using Collegia as our…
We have been using Collegia as our pension provider for sometime and I can only say that the customer service and support we receive with any queries is second to none..Riccardo has been an absolute support throughout and has been a continuous support.
3 de marzo de 2024
Opinión espontánea
Respuesta de Collegia Pension
Dear Sharath,
Thank you for your review!
Kind regards,
The Collegia Team
Very Attentive
The team at Collegia are very attentive and helpful. Transfering from different providers has never been easier.
29 de febrero de 2024
Opinión espontánea
Respuesta de Collegia Pension
Dear Mitko,
Thank you for your review!
Kind regards,
The Collegia Team
Super intuitive App and excellent…
Super intuitive App and excellent customer service!
12 de febrero de 2024
Opinión espontánea
Respuesta de Collegia Pension
Dear Daniel,
Thank you for your kind review!
If you think there are ways we can improve our services and products, please get in touch with us at hello@collegia.co.uk
Kind regards,
The Collegia Team
Best customer service
20 de febrero de 2024
Opinión espontánea
Respuesta de Collegia Pension
Dear Malik,
thank you for your kind review!
Best regards,
The Collegia Team
Love it
I love the app, i can see everything I need, I am so glad my company switched my pension provider
20 de febrero de 2024
Opinión espontánea
Respuesta de Collegia Pension
Hi Giovanni,
Thank you for your kind review, we are happy to hear that you liked the app!
Kind regards,
The Collegia Team
I’m trusted them and I felt very…
I’m trusted them and I felt very comfortable. Excellent service.
5 de febrero de 2024
Opinión espontánea
Respuesta de Collegia Pension
Dear Giulia,
Thank you very much for your kind review!
Best regards,
The Collegia Team
App is really easy to use and whenever…
App is really easy to use and whenever I've needed any help, the Collegia customer support team has been super nice and helpful
16 de febrero de 2024
Opinión espontánea
Respuesta de Collegia Pension
Hi Pablo, thank you for your kind review!
Kind regards,
The Collegia Team
I love the Collegia application
I love the Collegia application, the customer support is always ready to help, at any time, best pension provider ever
8 de enero de 2024
Opinión espontánea
Respuesta de Collegia Pension
Dear Amedeo,
Thank you for your kind review!
Kind regards,
the Collegia team
I have had many interactions with the…
I have had many interactions with the Collegia team, I find their customer support always supportive and very friendly, the app is easy to use and I love their sustainable investments.
15 de febrero de 2024
Opinión espontánea
Respuesta de Collegia Pension
Dear Alessandro,
thank you for your kind review! We are happy that you found the customer support very friendly and supportive!
Kind regards,
the Collegia team
Very satisfied with the service
Very satisfied with the service, it solved a big problem we had
30 de enero de 2024
Opinión espontánea
Respuesta de Collegia Pension
Hi Guilherme
thanks a lot for your kind review!
Kind regards,
the Collegia team
Respuesta de Collegia Pension
Hi Maria,
thanks a lot for your kind review!
We are happy that you enjoyed the experience with us so far, if you think we can improve our services even more please reach out to us at hello@collegia.co.uk
Kind regards,
The Collegia team
Great customer service and platform.
1 de febrero de 2024
Opinión espontánea
Respuesta de Collegia Pension
Dear Joseph,
thanks a lot for your kind review!
If you think there are ways we can improve even more our services and products please get in touch with us at hello@collegia.co.uk
Thanks,
The Collegia team
CUSTOMER SERVICE!!…
Software can be a bit tricky to navigate being a new employer so I have made a few mistakes along the way but the customer service - wow!
No matter what mess up I've made or help I need I've had assistance so quickly and better than I've ever received with any supplier of product or service before.
They even screen recorded a demo specifically on my account and emailed it to me so I could follow it for future use. Seriously impressed!
31 de enero de 2024
Opinión espontánea
Respuesta de Collegia Pension
Hi Ryan,
thanks a lot for your kind review, we will let the customer support team know about it, they will be very happy to know your 5-star review!
If you think we can improve our products and services even further please reach out to us at hello@collegia.co.uk
Kind regards,
The Collegia Team
Had some issues as a new employer
Had some issues as a new employer, but Ricciardo answered them all quickly and clearly.
23 de enero de 2024
Opinión espontánea
Respuesta de Collegia Pension
Hi David,
thanks a lot for your kind review.
We will let Ric know about your 5-star review, I am sure he will appreciate it!
Kind regards,
the Collegia team
Excellent .
17 de enero de 2024
Opinión espontánea
Respuesta de Collegia Pension
Hi Viviane,
thanks a lot for your kind review!
Kind regards,
Collegia Team
Collegia have been most helpful with my…
Collegia have been most helpful with my pension queries app is easy to use and easy to contact an advisor. I would particularly like to thank Ric who has been dealing with my case 👍
24 de noviembre de 2023
Opinión espontánea
Respuesta de Collegia Pension
Dear Stu,
thanks a lot for your kind review, we will let the customer support team know about your review.
Kind regards,
Collegia team
My company enrolled me into the…
My company enrolled me into the pension. There app is supperb and any queries you have are delt with in a professional manner. My queries where delt with by a gentleman called Ric and he answered all my questions. Good professional company.
15 de diciembre de 2023
Opinión espontánea
Respuesta de Collegia Pension
Hi Robin,
thanks a lot for your kind review. We will let our 'gentleman' Ric know about the review, he will happy about it!
Please let us know if you think we can improve even more our services by sending us an email at hello@collegia.co.uk
Kind regards,
the Collegia team
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