Adam helped me out,efficient and professional from the outset. I goofed on my order numbers Adam was quick to help organising a top up delivery for the following day. Refreshing to have such great se... Ver más
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Consulta las opiniones de los clientes
Excellent customer support . Delivery arrived on time but after unloading pallet discovered some damaged items at the bottom-(it happens). I contacted them on Saturday afternoon and on Monday morn... Ver más
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Got a call from C&C about 2 minutes after placing the order asking when I would like the goods delivered. Date was earlier than expected and I was kept up to date by phone on a slight delay due to tra... Ver más
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In Colchester branch yesterday, dealt with Karl.. truly professional, fielded every question and super helpful in my decision making regarding block paving. Splitting my order into two different deliv... Ver más
La empresa ha respondido
Información sobre la empresa
- Proveedor de materiales de pavimentación
- Mercado de materiales para la construcción
- Tienda de materiales aislantes
- Maderera
- Proveedor de piedra natural
- Proveedor de arena y gravilla
Escrito por la empresa
Family Owned Independent Builders Merchant Providing Building, Landscaping & Timber Supplies to the Trade & Public. Serving North Essex and Suffolk
Información de contacto
11 London Road, CO3 0NT, Colchester, Reino Unido
- 01206 715500
- sales@colliercatchpole.co.uk
- colliercatchpole.co.uk
4,9
Excelente
533 opiniones
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Respuesta de Collier and Catchpole Ltd
Hi Andy. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. See you again soon 😊 #BuildWithColliers
Easy to order
Easy to order, came faster than expected and the driver couldn’t have been more helpful
17 de abril de 2024
Respuesta de Collier and Catchpole Ltd
Hi IW. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. See you again soon 😊 #BuildWithColliers
Efficient and very helpful
28 de marzo de 2024
Respuesta de Collier and Catchpole Ltd
Hi Jonathan. Thank you for taking the time to leave us a review, really great to hear. See you soon 😊 #BuildWithColliers
Ordered 2 bags of gravel
Ordered 2 bags of gravel. Both delivered early than planned but 1 was wrong. The driver came back the next day with the correct bag. Driver was superb. 4 out of 5 just because of the incorrect bag originally.
1 de abril de 2024
Respuesta de Collier and Catchpole Ltd
Hi Rupert. Apologies for the mix up, I hope it was corrected with minimal inconvenience. Thank you for taking the time to leave us a review and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Excellent response time.
1 de abril de 2024
Respuesta de Collier and Catchpole Ltd
Hi Kevin. Thank you for taking the time to leave us a review and 5-star rating. Have a great week. Shout if you need us 😊 #BuildWithColliers
Respuesta de Collier and Catchpole Ltd
Hi Russell. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. See you again soon 😊 #BuildWithColliers
Great service and delivery team
Great speed of delivery, very helpful and patient delivery driver. The quality of the goods was as expected. Great service.
25 de marzo de 2024
Respuesta de Collier and Catchpole Ltd
Hi John. Thank you for taking the time to leave us a review, really great to hear. See you soon. Have a great week 😊 #BuildWithColliers
Respuesta de Collier and Catchpole Ltd
Hi Ram. Thank you for taking the time to leave us a review and 5-star rating. We appreciate your feedback and support. See you again soon 😊 #BuildWithColliers
Very helpful and courteous staff
Very helpful and courteous staff. And ordering online is very easy to do.
I would always recommend this company.
1 de marzo de 2024
Respuesta de Collier and Catchpole Ltd
Hi Maria. Thank you for taking the time to leave us a review and 5-star rating. Have a great week. Shout if you need us 😊 #BuildWithColliers
Some problems but dealt with.
I can’t give a 5 star review because my order was “missed” and I had to chase up on Saturday after the time limit for delivery had passed. I only live a few km from the store so was expecting fairly prompt delivery.
When I called to enquire they couldn’t even find my order number or name or address.
They called back later and said they would deliver Monday/Tuesday. This would have been too late as we needed it for the weekend.
Now I also can’t give a poor review because a very kind member of staff delivered my order in her own car after work on the Saturday. I was extremely grateful and the customer service was really good.
However, obviously I shouldn’t have had to chase up and she shouldn’t have had to do that in her own time so I can’t give a raving review.
25 de febrero de 2024
Respuesta de Collier and Catchpole Ltd
Hi Kate. Thank you for taking the time to leave your feedback. We have updated our processes internally and informed the team. We can only apologise for your experience with us and hope next time, we can deliver a 5-star service. Have a great week 😊 #BuildWithColliers
Quick turnaround and helpful delivery…
Quick turnaround and helpful delivery guy. Thank you.
1 de marzo de 2024
Respuesta de Collier and Catchpole Ltd
Hi Mick. Thank you for taking the time to leave us a review, really great to hear. See you soon. Have a great week 😊 #BuildWithColliers
Brilliant service
Brilliant service, thank you, strongly recommend very clear instructions, phone call on the day to let us know when they would deliver
24 de febrero de 2024
Respuesta de Collier and Catchpole Ltd
Hi Lyn. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Great quality Gravel Boards
Efficient delivery of Gravel Boards and friendly staff. Would have marked higher save for one board that was that had a long split down the middle. The delivery driver promptly reported the defect whilst on site and a replacement board was re-delivered within a couple of days. Very pleased with the service and the product and would use this company again.
19 de febrero de 2024
Respuesta de Collier and Catchpole Ltd
Hi Stephen. Thank you for taking the time to leave us your feedback. Glad we got there in the end. Apologies for any inconvenience caused. Have a great week and we will see you soon 😊 #BuildWithColliers
All Good, Bulk Bag Delivery
Always happy with Collier for pick up and deliveries. Would be nice to get an email with some sort of delivery notice. Driver placed bags exactly where i wanted. Thanks
19 de febrero de 2024
Respuesta de Collier and Catchpole Ltd
Hi Steve. Thank you for taking the time to leave us your feedback and 5-star rating, and for supporting your local independent builders merchant.
We have been having a few issues with emails going into junk boxes. I will find out what went wrong on this occasion and see where improvements can be made. Apologies for the surprise delivery 😊 #BuildWithColliers
Respuesta de Collier and Catchpole Ltd
Hi Prinaven. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. See you again soon 😊 #BuildWithColliers
First class service from Collier &…
First class service from Collier & Catchpole. Easy online ordering, quick delivery and the guy who delivered the items couldn’t have been any more helpful. Thanks!
4 de febrero de 2024
Respuesta de Collier and Catchpole Ltd
Hi Steve. Thank you for taking the time to leave us a review and 5-star rating. Have a great week. Shout if you need us 😊 #BuildWithColliers
Helpful and great delivery time
30 de enero de 2024
Respuesta de Collier and Catchpole Ltd
Hi Robert. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Respuesta de Collier and Catchpole Ltd
Hi Robert. Thank you for taking the time to leave us a review and 5-star rating. Have a great week. Shout if you need us 😊 #BuildWithColliers
Allways a great service for me,thank you
24 de enero de 2024
Respuesta de Collier and Catchpole Ltd
Hi Alfie. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
The driver was supa helpful
13 de enero de 2024
Respuesta de Collier and Catchpole Ltd
Hi Denise. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant 😊 #BuildWithColliers
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