Companies rely on their supply and delivery partners to provide their services to the final customer. This company was let down by both. They were unable to obtain one part of our order because o... Ver más
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Consulta las opiniones de los clientes
Very helpful when ordering, as it was a difficult area to drop off in. Kept well informed about delivery. Given a 2 hour slot on the day and then a call 10 mins before delivery. Gravel is the colour i... Ver más
La empresa ha respondido
Kept me updated except on day of delivery ,never phoned till 4.30pm to say they couldn't deliver. Came as promised next day,driver very helpful ,,xxx
Customer services were brilliant and tracked our delivery every step of the way, keeping us informed by phone when there was a slight delay with the courier. The granite rocks surpassed our expectatio... Ver más
La empresa ha respondido
Información sobre la empresa
- Empresa de aglomerados
- también en la categoría
- Proveedor de arena y gravilla
- Proveedor de materiales de pavimentación
- Proveedor de piedra natural
- Tienda de insumos para paisajismo
- Vivero
Sobre Stone Warehouse
Escrito por la empresa
We source products from the UK, Europe and Asia and from our strategically placed production facilities we deliver competitively priced decorative stones nationally. We offer single and multiple pallet consignments and can quote for larger orders delivered with a crane / Hi-Ab or tipped loose loads from either dockside or direct from source. Standard deliveries are made on a curtain sided lorry and offloaded using a rear tail lift and a manual or electric pump truck. (Delivery Information)
Purchase high quality Gravel & Chippings, Pebbles & Cobbles, Slate & Paddlestones, Rockery & Boulders, Garden Products & Accessories, and Paving & Edging Products, or look through the Clearance & Seasonal range, delivered directly to site from the UK’s premium decorative aggregate supplier.
Prices include delivery and VAT. Simply enter your delivery postcode into the product page and the pallet availability, samples and delivered prices will be displayed for delivery within 2-3 working days. Next Day deliveries are also available for orders placed before 1pm at an additional charge.
Many decorative aggregates are used in water features and ponds so please look for the ‘Fish Friendly’ badge in the product information tab to confirm your chosen stone will not affect the water Ph, protecting your fish and other aquatic life from harm.
Stone Warehouse is committed to Carbon Footprint reduction by using recycled pallets and packaging as well as offering a range of by-product slate aggregates typically delivered direct to reduce product delivery mileage.
Please see our Frequently Asked Questions page for more information but for further product and delivery assistance please Contact Us or call our friendly customer service team on 01629 636212 between 9.00am and 5.00pm Monday to Friday.
Información de contacto
Long Rake , DE45 1LW, Youlgrave, Reino Unido
- 01629 636212
- sales@stonewarehouse.co.uk
- www.stonewarehouse.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 98% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Let down by supply and delivery partners. What a shame!
Companies rely on their supply and delivery partners to provide their services to the final customer.
This company was let down by both.
They were unable to obtain one part of our order because of a supply problem; and then could not deliver to schedule because of operational difficulties by the delivery company,
Despite this, they kept me informed, and that part of the order which could be supplied was delivered to the revised schedule.
The materials delivered were just as described were well packaged.
From that perspective, the 5* rating is well deserved.
Rockery stones
I ordered some rockery stones. Unfortunately the haulier was unable to deliver due to narrow winding roads but Patrick from Stonewarehouse was very helpful and called me several times to keep me updated and was apologetic.
Kept me updated except on day of…
Kept me updated except on day of delivery ,never phoned till 4.30pm to say they couldn't deliver. Came as promised next day,driver very helpful ,,xxx
So helpful and easy to order
So helpful and easy to order, great product, quickly and well delivered.
Poor communication
Poor communication
Small order broken up
Cost me a thousand pounds in travel
Great communication from start to end
Great communication from start to end. Product arrived quickly & on time.
Reasonable product & delivery prices.
Really happy with my purchase.
good experience all round
The info provided before hand was good and the delivery driver was so lovely and very helpful. The chippings are just want I expected
Great Service
Great Service , and really like the pebbles I orderd the driver was very helpful and place it in the off- road garage .

Respuesta de Stone Warehouse
Would definitely recommend
Kept us up to date by email, product as described.
Quick and efficient delivery. Would recommend.

Respuesta de Stone Warehouse
Great price compared to other…
Great price compared to other competitors delivery prompt also delivery driver very helpful and curtius
Product when delivered spot on
Will definitely use you again

Respuesta de Stone Warehouse
Good price on cotswold chippings
Good price on cotswold chippings
Delivered on time
Polite and helpful driver

Respuesta de Stone Warehouse
Brilliant
Nice and easy to order nice selection came really quick highly recommended

Respuesta de Stone Warehouse
Very helpful when ordering
Very helpful when ordering, as it was a difficult area to drop off in. Kept well informed about delivery. Given a 2 hour slot on the day and then a call 10 mins before delivery. Gravel is the colour is says it is. Definitely recommend.

Respuesta de Stone Warehouse
Very easy to order
Very easy to order, and the delivery was smooth with updates as the order progressed. The product was as described, so very happy with the service.

Respuesta de Stone Warehouse
Excellent service from start to finish
Excellent service from start to finish, great product at a great price
Delivery was fantastic

Respuesta de Stone Warehouse
Delivery on time and loads cheaper than…
Delivery on time and loads cheaper than everywhere else

Respuesta de Stone Warehouse
Customer services were brilliant and…
Customer services were brilliant and tracked our delivery every step of the way, keeping us informed by phone when there was a slight delay with the courier. The granite rocks surpassed our expectations and we are very happy indeed.

Respuesta de Stone Warehouse
Impressed.....Excellent service...arrived on time.
Excellent service...arrived on time.
Good quality stone.

Respuesta de Stone Warehouse

Respuesta de Stone Warehouse
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