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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent service. My console was collected,fixed and returned within 1 week. I was kept up to date with progress . Pick up and drop of was safe and packaged well . Im very very impressed with this se... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My console is around 8 years old and, knowing how fast technology changes, I didnt hold out much hope that it could be fixed. However it just took one phone call to the console care provider to sort... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Best decision I made was taking out warranty via argos with console doctor. A great experience with DPD picking up console, fixed in two days and returned day after. I’m so impressed.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Console Doctor always do a great job keeping me updated with the repair process. Speedy collection and returns right from and to your door. Fixed the issues in no time !

La empresa ha respondido

Información sobre la empresa


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4,8

Excelente

TrustScore: 5 sobre 5

444 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 92% de las opiniones negativas

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4,8

Todas las opiniones

(444)

387 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Flawless experience

Flawless experience, quick repair and of the highest quality. I almost want my Switch to break again!

31 de julio de 2026
Opinión espontánea
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Respuesta de Console Doctor

Glad to hear it, Michael! We'll be happy to help again when it does!

Valorada con 5 estrellas sobre 5

Excellent

Very fast turn around and the controller came back as good as new

13 de julio de 2026
Opinión espontánea
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Respuesta de Console Doctor

Thanks for the positive feedback, Darren!

Valorada con 5 estrellas sobre 5

Exceptional experience

Exceptional experience. Excellent communication from beginning to end. Device was repaired quickly and came back shiny and new! Would 100% recommend this service and will continue to use this.

1 de agosto de 2026
Opinión espontánea
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Respuesta de Console Doctor

Fantastic news, Kimberley! Much appreciated!

Valorada con 1 estrellas sobre 5

My son's oculus was sent for repair…

My son's oculus was sent for repair through the insurance, as the clips that hold the rubber on have snapped also one of the co trolleys was smashed needs a replacement it came back been repaired and tested, the rubber still do t connect and only one controller no replacement. How is this a repair please explain .

4 de agosto de 2026
Opinión espontánea
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Respuesta de Console Doctor

Hi, Thanks for the feedback and I'm sorry to hear this. We would be happy to look into this for you and gain an understanding of what had happened during the repair. In order for us to do so, please email us at contact@consoledoctor.co.uk and a member of our team will get back to you ASAP.

Valorada con 5 estrellas sobre 5

Quick collection

Quick collection, quick turn around and delivered safely back to my home within a week. Brilliant service ⭐️

3 de agosto de 2026
Opinión espontánea
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Respuesta de Console Doctor

Glad to hear it, Gabrielle! Please let us know if you need any help in future!

Valorada con 4 estrellas sobre 5

My PS4 console and controller were…

My PS4 console and controller were picked up and within less than 5 days they were back all fixed and working fine, however due to NOT getting an email on a specific time of collection like I have done previously the driver picking the item was extremely rude and disrespectful because I was 60 seconds down the road and hadn’t got the items ready for when he showed up, and he was prepared to leave and not take the items and I had to show him I wasn’t given a specific time for pick up, that is the only issue I’ve ever had with the Console Doctor having DPD collecting items

27 de julio de 2026
Opinión espontánea
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Respuesta de Console Doctor

Hi, thanks very much for the review! I'm sorry to hear about the issues with DPD. We'll take this feedback on board and do our best to improve things. If you ever require any further assistance feel free to get in touch.

Valorada con 5 estrellas sobre 5

PS5 repaired quickly

Fixed my sons PS5 quickly and has been working good since, very happy with service. Dropped off at DPD drop off point on Saturday afternoon, had it delivered back to me on Wednesday afternoon. Would rate above 5 star if could.

22 de julio de 2026
Opinión espontánea
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Respuesta de Console Doctor

Thanks so much for taking the time to leave this review, Lee!

Valorada con 5 estrellas sobre 5

Everything went very smoothly

Everything went very smoothly, regular updates. DPD picked it up on a monday and delivered it pack on a friday, texted prior with a time frame. PS5 was well taken care of a packaged very well both trips. More than happy with out experience

20 de julio de 2026
Opinión espontánea
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Respuesta de Console Doctor

Glad to hear it, Victoria! The feedback is very much appreciated!

Valorada con 5 estrellas sobre 5

Super easy and perfect repair

Collection was super easy, repair was done quick and worked perfectly and the return delivery was fast with an hourly slot. Smooth process from start to finish. Why can’t everything be this easy!

23 de julio de 2026
Opinión espontánea
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Respuesta de Console Doctor

Much appreciated! We aim to keep it that way!

Valorada con 5 estrellas sobre 5

Easy to arrange online

Easy to arrange online.
Courier collection was convenient.
Repair was much quicker than estimated and of high quality.
Very good experience.

18 de julio de 2026
Opinión espontánea
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Respuesta de Console Doctor

I'm glad we exceeded expectations! Thanks for the 5 stars, Richard!

Valorada con 5 estrellas sobre 5

Very quick turnaround

Had a really good experience with these guys and a very quick turnaround. From when my PS5 pad was picked up, it was fixed and returned within the week. Really happy with the service

8 de julio de 2026
Opinión espontánea
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Respuesta de Console Doctor

That's great news, James! Thanks so much for writing us this review!

Valorada con 5 estrellas sobre 5

First class service picked up dropped…

First class service picked up dropped off fixed and cleaned all with in 4 days my son was so happy Thankyou so much

13 de julio de 2026
Opinión espontánea
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Respuesta de Console Doctor

You're welcome, Emma! Thanks for the review!

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