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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent service. My console was collected,fixed and returned within 1 week. I was kept up to date with progress . Pick up and drop of was safe and packaged well . Im very very impressed with this se... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My console is around 8 years old and, knowing how fast technology changes, I didnt hold out much hope that it could be fixed. However it just took one phone call to the console care provider to sort... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Best decision I made was taking out warranty via argos with console doctor. A great experience with DPD picking up console, fixed in two days and returned day after. I’m so impressed.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Console Doctor always do a great job keeping me updated with the repair process. Speedy collection and returns right from and to your door. Fixed the issues in no time !

La empresa ha respondido

Información sobre la empresa


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

444 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 92% de las opiniones negativas

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4,8

Todas las opiniones

(444)

387 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I was kept up to date from the moment I…

I was kept up to date from the moment I applied for the item to be fixed through my insurance, console doctor received it quickly and fixed it with in record time, I called to ask what the problem with the item was and a lovely lady told me straight away what had been done to it etc. I received it back the day after they had fixed it. Thank you so much

1 de julio de 2026
Opinión espontánea
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Respuesta de Console Doctor

Thanks, Carina! I'm glad we managed to get this sorted for you nice and quick!

Valorada con 5 estrellas sobre 5

Fast

Collected, fixed and returned within a week. Great service

1 de julio de 2026
Opinión espontánea
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Respuesta de Console Doctor

Thanks for the 5 stars, Michelle!

Valorada con 1 estrellas sobre 5

Avoid

My Ps5 went for repair as it wasn’t reading discs but when it came back not only did it still not read but it chewed my game up and ruined it. Domestic and General sent it to them again (not my choice) to be fixed and this time they replaced the drive and the fan according to Domestic and General and it does now work but I have lost my game. Avoid Console Doctor if you can. Very disappointed.

10 de junio de 2026
Opinión espontánea
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Respuesta de Console Doctor

Hi, Thanks for the feedback and I'm sorry to hear that this was your experience with us. We would be more than happy to look into this for you to gain a better understanding of what had happened.

Please feel free to email us at contact@consoledoctor.co.uk and a member of our team will get back to you as soon as possible.

Valorada con 5 estrellas sobre 5

Thank you really happy with fast response and repair

Thank you really happy with fast service and great work. within a week went for repair on the 19th june back to me on the 24th june, would recommend this great professional service to friends and family.

24 de junio de 2026
Opinión espontánea
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Respuesta de Console Doctor

Thanks, Noreen! We're always happy to help!

Valorada con 5 estrellas sobre 5

Great experience

Great experience. Excellent communication and quick repair.

19 de junio de 2026
Opinión espontánea
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Respuesta de Console Doctor

Thanks so much for taking the time to write this!

Valorada con 5 estrellas sobre 5

Absolutely perfect repair

Absolutely perfect repair! So DPD collected the item in a secure box provided by the company, i was kept in the loop every step of the repair from when they received it to when they had completed etc and it came back very quickly. The repair itself is fantastic and the item looks and feels brand new. Thank you guys, I now have one happy lad again!

29 de junio de 2026
Opinión espontánea
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Respuesta de Console Doctor

You're very welcome, Natalie! Glad to hear that the process was quick & easy.

Valorada con 5 estrellas sobre 5

Fixed virtually straight away

Fixed virtually straight away and sent back really quickly! Thank you so much ☺️

19 de junio de 2026
Opinión espontánea
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Respuesta de Console Doctor

We aim to please! Thanks for the 5 stars!

Valorada con 5 estrellas sobre 5

Sent my Xbox elite controller for…

Sent my Xbox elite controller for repair, case and rumblers fixed perfectly and even swapped out my old worn down thumb stick for a new one

22 de junio de 2026
Opinión espontánea
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Respuesta de Console Doctor

Thanks for the review, Sam! Much appreciated!

Valorada con 5 estrellas sobre 5

Fantastic service!

Fantastic service!! Ps5 was picked up..packed really well! Had a text within 24hrs saying it was repaired! And it was ready to be returned! All within 24hrs!!

16 de junio de 2026
Opinión espontánea
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Respuesta de Console Doctor

Thanks so much for taking the time to leave this review! Glad to hear that we turned this around nice & quick!

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service. Thank you

4 de junio de 2026
Opinión espontánea
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Respuesta de Console Doctor

You're welcome! Thanks for writing this review!

Valorada con 5 estrellas sobre 5

Thank you 😀

Great service thank you

10 de junio de 2026
Opinión espontánea
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Respuesta de Console Doctor

Thanks for the review, Duane!

Valorada con 5 estrellas sobre 5

Ps5 controller repair

I recently had my PlayStation 5 controller repaired through my Domestic & General insurance, with the repair carried out by Console Doctor and I couldn’t be happier with the service I received.

The repair quality was absolutely outstanding. My controller has been restored to perfect working condition and genuinely feels just like new again. The workmanship, attention to detail and overall standard of the repair were second to none.

It’s not often that a repair exceeds expectations, but Console Doctor did exactly that. The whole process was smooth, professional and the end result was a flawless repair. I would highly recommend Console Doctor to anyone needing console or controller repairs.

Thank you for an excellent service. A well deserved 10/10! 👏🙌🤩

11 de junio de 2026
Opinión espontánea
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Respuesta de Console Doctor

It's always nice to see when we've exceeded expectations! We're always happy to help so please reach out if you need us in future!

Valorada con 5 estrellas sobre 5

Consol repair

My breakdown insurance company organised for the console doctor to fix my son's Xbox one. I can honestly say they've chosen the right place. The service we received was very professional, from the courier collection of the device to the very speedily return we were kept informed at every stage of the repair. I now have a very happy teenager. Total time from collection, repair to delivery back was less than 1 week which impressed me extremely. The device was returned in excellent condition, very well protected and also the dvd that was left inside the device was also returned and they had taken the time to also ensure this had been well packaged. I can honestly recommend this company for your consol repairs and many thanks to the company from a not so stressed out mum

11 de junio de 2026
Opinión espontánea
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Respuesta de Console Doctor

Thanks so much for taking the time to write this review, Sue! I'm glad to hear that we got this turned around nice and quickly!

Valorada con 5 estrellas sobre 5

This was the second time we needed a…

This was the second time we needed a console repaired. Super quick service from start to finish with excellent communication throughout. Highly recommended!

8 de junio de 2026
Opinión espontánea
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Respuesta de Console Doctor

Much appreciated, Karien! We aim to keep it that way!

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