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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent service. My console was collected,fixed and returned within 1 week. I was kept up to date with progress . Pick up and drop of was safe and packaged well . Im very very impressed with this se... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My console is around 8 years old and, knowing how fast technology changes, I didnt hold out much hope that it could be fixed. However it just took one phone call to the console care provider to sort... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Best decision I made was taking out warranty via argos with console doctor. A great experience with DPD picking up console, fixed in two days and returned day after. I’m so impressed.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Console Doctor always do a great job keeping me updated with the repair process. Speedy collection and returns right from and to your door. Fixed the issues in no time !

La empresa ha respondido

Información sobre la empresa


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

444 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 92% de las opiniones negativas

Suele responder en menos de 24 horas

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4,8

Todas las opiniones

(444)

387 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very good service

Very good service. I had two controllers faulty and they fixed/replaced both of them.

19 de mayo de 2026
Opinión espontánea
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Respuesta de Console Doctor

Thanks for taking the time to leave this review!

Valorada con 5 estrellas sobre 5

One of the USB's on back of my PS5 was…

One of the USB's on back of my PS5 was damaged badly could not connect any cable. It was also giving a USB error every time I powered up the vonsole. Console Doctor replaced both the USB's to more modern USB's which I thought the original Sony USB's were not good at all they look cheap. The new USB's are like the front blue colured USB and more durable. I was always careful plugging in the USB cable not taking it out continously which I think will last longer. And I was hoping both back USB's would be replaced and very pleased with the repair. And they also cleaned the inards the fan which I found very difficult to clean as careful as I am. And it was in repair for a few days and I did not have to wait long to start gaming again. I would definitely recommend Console Doctor for repairs and how quick they dealt with the USB issue and speedy return.

4 de mayo de 2026
Opinión espontánea
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Respuesta de Console Doctor

Thanks so so much for taking the time to write this!

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Very quick and keep you well informed.

13 de mayo de 2026
Opinión espontánea
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Respuesta de Console Doctor

Thank you! The feedback is much appreciated.

Valorada con 5 estrellas sobre 5

PS5 Repair

Simple, quick, and sorted 💯- highly recommend

16 de mayo de 2026
Opinión espontánea
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Respuesta de Console Doctor

Thanks for the feedback!

Valorada con 5 estrellas sobre 5

Nintendo switch repair

It was quick to make an appointment for a repair, courier came within a few days and received my console back within 48 hours of them receiving the consoles

11 de mayo de 2026
Opinión espontánea
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Respuesta de Console Doctor

Thank you! The feedback is much appreciated.

Valorada con 5 estrellas sobre 5

Amazing customer service… shame about…

Amazing customer service… shame about the use of DPD for courier as they refused to take the controller and also lied about returning… but the console was collected the same day and returned completely fixed within 3 days… also called to ask a question and quick quick call answering and great service over the phone…

1 de mayo de 2026
Opinión espontánea
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Respuesta de Console Doctor

Thanks so much for the 5 stars! Sorry to hear things didn't go as smoothly with DPD.

Valorada con 5 estrellas sobre 5

Fast repair

Fast repair, solved any queries I had and fast return to me on my Xbox series x console. When spoke to them the customer service agent was friendly and helpful. If I ever have an issue again I will be using again.

20 de abril de 2026
Opinión espontánea
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Respuesta de Console Doctor

Happy to hear it! Thanks for taking the time to write this!

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, very helpful and informative caller I spoke to and overall happy with how my console was fixed efficiently

27 de abril de 2026
Opinión espontánea
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Respuesta de Console Doctor

Glad to hear it! Please reach out if you need any assistance in future!

Valorada con 5 estrellas sobre 5

Brilliant service.

The item was picked up and returned in excellent time.

My son is very happy.

30 de abril de 2026
Opinión espontánea
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Respuesta de Console Doctor

Happy to hear it! Thanks for taking the time to write this!

Valorada con 4 estrellas sobre 5

Damaged console replaced promptly

Damaged console replaced promptly. Great communication via email. Only marked down as issue with DPD collecting as they had difficulty finding the collection address and I nearly missed them.

1 de mayo de 2026
Opinión espontánea
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Respuesta de Console Doctor

Hi, thanks very much for the feedback! We'll pass this along to DPD so these kinds of issues can be tightened up in future.

Valorada con 1 estrellas sobre 5

It still not fixed not charging

It still not fixed not charging

30 de abril de 2026
Opinión espontánea
Logotipo de Console Doctor

Respuesta de Console Doctor

Hi Tahra , We are sorry to hear you are still having issues with your item. We’d be happy to investigate this further and work towards a resolution. Please contact our team at contact@consoledoctor.co.uk so we can assist you.

Valorada con 5 estrellas sobre 5

Really helpful

Really helpful, quick collection, repair and return! All working again as it should! Thank you!

25 de abril de 2026
Opinión espontánea
Logotipo de Console Doctor

Respuesta de Console Doctor

Thanks so much for the positive feedback! I'm glad the process was quick and simple!

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